We're sorry to hear that the Align capsules you purchased didn't work for you, and we appreciate you taking the time to share your experience. Our products go through extensive safety and quality testing to ensure they provide our consumers with safe and effective results when used as directed, and most people begin to notice differences in their digestive health in the first few weeks. However, everybody’s digestive system adjusts slightly differently, so your body may be responding more slowly than this. If you're concerned because Align does not seem to be working, please consult your doctor or healthcare professional. Consumer satisfaction is very important to us, and our team would like to learn more to be able to assist you further; please give us a call at (800) 208-0112, anytime from 9:00AM-6:00PM EST Monday-Friday, so we can help.