Thank you for taking the time to share your thoughts on this, Mike! Our products go through extensive quality testing because consumer satisfaction is important to us, so we're sorry to hear that you're unhappy with the product you purchased this time, and we're really grateful for your feedback. It sounds like the other Align product you used previously may be the right choice for you, so we recommend trying that again. In the meantime, our team would love to learn more about your experience, so we can help further; please give us a call at (800) 208-0112, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST.