Joanne, we’re so glad you enjoyed the taste of Align DualBiotic, and are sorry they didn’t seem to help as much as previous versions you’ve tried. Your loyalty is truly valued, and we appreciate you sharing this with us. Please know, there are many safety checks in place to ensure our products are safe when used as directed. Align is designed for those looking to maintain digestive balance. We understand that everyone’s digestive system is different, however, most people begin to notice changes in the first few weeks. Your body may be responding more slowly. Based on your experience, we recommend you discontinue using this container of Align, and ask that you hold onto it, in the event our team would like to collect it. So we can help get you back to the Align you’ve come to know and trust, please give us a call at (800) 208-0112.

Thanks for your feedback, John. Our products are all rigorously examined to ensure their quality, safety and effectiveness, so we're very disappointed to know you didn't get the benefits these gummy supplements provide. Would you mind giving us a call at (800) 208-0112? We'd like to gather some information for our Quality Assurance Team and help you.