We're sorry to hear that you're disappointed with the results of your Align DualBiotic Gummies purchase, Linn. Our products go through extensive quality checks to ensure they bring you excellent results, so we appreciate you sharing your feedback with us. The gummies are made with prebiotics to help stimulate the growth of healthy bacteria in your intestine, and probiotics to help support gastrointestinal health. For the best results, we recommend taking them daily following the dosage instructions on the label. We would like to learn more about your experience to ensure this accurately gets reported to our Quality team and help us make this right for you. For assistance, please give us a call at (800) 208-0112.

Thanks for sharing this with us, Sue. We appreciate your loyalty to Align, and your recent experience isn't something we'd expect to occur, since our products and their packaging undergo strict quality checks. Feel free to give us a call at (800) 208-0112 for any assistance!

When you first start taking Align you may notice small changes such as gas or bloating. These changes are a result of your body adjusting to Align, and you should continue to take it to get the best results.Based on what you've shared, we do recommend discontinuing use of the product. In addition, please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-208-0112. Thank you, and we look forward to hearing from you.