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Customer reviews for Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.) for
Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.)
4.7 out of 5 stars
stars
17.7K ratings7,483 reviews
  1. 5 stars86% (15.3K)
  2. 4 stars6% (1,090)
  3. 3 stars1% (246)
  4. 2 stars1% (214)
  5. 1 star5% (874)
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Showing 6,351-6,360 of 7,483 reviews
Jun 22, 2011
Vince
1 out of 5 stars review

Stinky dishes

We have an expensive Bosch diswasher that works wonderfully. Unfortunately, when we started using the cascade action pacs our dishes came out too stinky to use. They smell like bad fish. All our dishes need to be hand washed afterward, and heaven forbid we should use unrinsed dishes for guests. It is awful. Vancouver has naturally soft water so it could be that. We' had to throw the product out.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Sep 2, 2011
sarah
1 out of 5 stars review

worst purchase ever

they say its money back garuntee but the form dont download properly i didnt want to say anything and just get my money back but the form dont downloads so what am i gonna do so i am writing a review I have to run dishwasher 2 times and still i have clean some to dishes by hand too i am switching to finish cause its good and it cleans better so wont recommend to any one i dont know how these people find it good may be they havent used finish

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Dec 31, 2021
Calgary
1 out of 5 stars review

Won't stop foaming

Never had an issue with the cascade liquid. Thought we would try these platinum packs but they foam up too much for our dishwasher and the foam leaks all over our hardwood floor. Returning them to the store. The dawn liquid in the is going to ruin everything.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 1, 2020
Deb
2 out of 5 stars review

Spots spots

I ordered this because I was getting low on dishwasher Detergent and there was a $4.00 off sale. I tried the first tablet yesterday and all of my dishes were spotty, I had Jet dry in my dish washer. I have never had any problem with spots before, this detergent is terrible! Going out and buy another detergent today. Wasted $16.00 on this soap!

Helpful?6EXNGBZD66N73700077489
reply from TheCascadeTeam

We're sorry you're experiencing spots on your dishes. Unfortunately, hard water can be a nuisance. It can fight against the detergent to allow minerals and food particles to settle back on dishes, which results in a film. Here are some tips to fight those spots. Use Cascade Rinse Aid. It's released in the rinse cycle to help prevent spots & film on your dishes.Ensure the water in your dishwasher is at least 120F/49C. It may help to run hot water from your kitchen sink hot for a few moments before starting the dishwasher.Make sure the dishwasher sprayer arms aren't blocked. They should be able to spin freely.Use Cascade Dishwasher Cleaner (without any dishes in your dishwasher). This helps remove the limescale and hard water deposits that can build up in your machine over time. We're always here to help you. Give us a call at (800) 765-5516 if you have any questions.

Aug 23, 2011
Deb
5 out of 5 stars review

Excellent Product

Have tried them all and cascade complete far out ways all the others. It dissolves completely everytime. Other brands I've tried would not dissolve completely in my dishwasher and had to rewash my dishes. I want to be sure my dishes are clean and with cascade complete that's what I get. Only brand for me.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
May 25, 2011
trish
1 out of 5 stars review

disappointed

I have been a cascade user for years and recommended it to all I know. But, sadly, since the product change, it does not clean wll for me at all. My glasses are ruined and I consistently need to re-wash dishes from the dishwasher. I have tried other products with better success, but continue to buy cascade hoping for the same wonderful results as in the past. Unless something changes, I will not continue to use this product. It does not work and makes more work for my busy household. I am one sad costumer.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 27, 2012
TxBari
2 out of 5 stars review

never quite rinses away, but cleans the dishes well

I have been a satisfied Cascade Pac user for years, and always liked the Orange scent. Tried the Cascade Complete Pacs 2012 Olympics Limited edition, and boy, what a difference. Even after 3 followup rinse cycles, the dishes still smell strongly of the detergent, and you can taste the flavor in any food stored in a plastic storage container. The dishes get really clean, and don't seem to have any residue, but all the dishes, especially the plastic ware, just smells for 2 or 3 wash cycles afterward. Plus, it costs more than the standard Cascade Pacs! No value there!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Nov 11, 2021
mb31
2 out of 5 stars review

ActionPacs are not dissolving.

I purchased this product about six months ago. I tried to find a site to see if others were having the same issue. The ActionPacs are not dissolving. When I went on the Cascade site, it started assuming my dishwasher was the problem. Let me assure you it is not. These Pacs are not dissolving and leaving my dishes dirty. Let me make an added note: This product is an excellent product, when ActionPac dissolves. I would recommend this product to a friend but can't right now.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 29, 2012
Jen19
5 out of 5 stars review

1 cascade complete action pack works better than 2 finish powerball tablets

I have been complaining about the dishwasher in my new house for a year. I had even started using two finish tablets to try and get the dishes clean and prevent a sandy residue. I finally broke down and bought the more expensive cascade complete packs. My dishes are squeekly clean and no residue, plus it only took one pac.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Nov 13, 2021
I cook a lot
1 out of 5 stars review

soap for days

We have an older dishwasher. So we tried to use these, because that was the only product they available at the time. Everything comes out tasting like soap. We had to run an extra dishwasher cycle just to wash the taste out. We ended up throwing away several of our silicone bake mats because they made all the food on them taste like soap. These are probably really good in newer dishwashers, but if you have a dishwasher that's more than 10 years old, look for a different product

Helpful?6EXNGBZD66N73700077489
reply from Supplier Response

That's certainly not something that we'd expect to hear as we want all of our consumers to have a wonderful experience. Our Quality Assurance team take many steps to make sure that you get clean dishes that you'll enjoy every time. As you mentioned it is important to make sure to check the washers manual as well when choosing new products to use with it. When you have time please call us at (800) 765-5516 so we can make this up to you.