We aim to impress you with our Swiffer Dusters, so we're very sorry to learn of your disappointment. Our products go through many quality checks to ensure perfect condition and function, so this isn't the experience we would expect you to have. We'd like to learn more and do our best to make things right. Please give us a call at (800) 742-9220.

We're sorry to hear you didn't have the experience you expected, Deborah, and want to assure you that we have many quality checks to ensure you always get the best. We'd like to learn more so we can help. When you have a minute, please get in touch with us at (800) 742-9220.