We're very sorry to hear about this, Lee. Toothpaste may become thin and watery if it has been exposed to heat for a long period of time, however, it is still safe and effective to use. The information you've provided is quite helpful and we'd like to make a full detailed report to our Quality Team. Please call us at (800) 492-7378.

We're sorry you're not a fan of the taste, as we do put a lot of thought into creating features that we think you'll enjoy. However, we do understand that preferences can vary, and we'll be sure to share your feedback with our team. We'd also be happy to learn more about your experience, so please give us a call at (800) 285-9139 when you can.