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Member ratings & reviews for
Tide Free and Gentle Liquid Laundry Detergent (158 loads, 208 fl. oz.)
4.2 out of 5 stars
stars572 ratings566 reviews
  1. 5 stars68% (391)
  2. 4 stars13% (74)
  3. 3 stars3% (16)
  4. 2 stars3% (19)
  5. 1 star13% (72)

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Showing 71-80 of 566 reviews
Feb 5, 2025
Itchy Californian
1 out of 5 stars review

Skin rash head to toe

I am covered from head to toe with a terrible skin rash. Waking up in the middle of the night scratching myself raw. My skin is torn to bits. I've been keeping a food diary for weeks, have undergone expensive allergy tests only to find out that I have no new allergies, but Tide has changed their formula without any warning. I've been using Tide my entire life. This is more than an upset. It's an outrage.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Feb 15, 2025
Do h teh
1 out of 5 stars review

Beware of Defective ingredients, major suds

Tide Clear and free HE sud galore up my whole washing machine I wouldn't recommend it for anybody. They did something very bad to formula just recently I had some Clorox color clothes HE no suds clean perfect clothes. I went out and purchased a big bottle of all HE clear and free wash clothes perfectly no suds only clean perfect clothes smelling good Beware, I spent four hours on two loads of suds to clean out my washing machine realizing their product has a defect, majorly suds up your washing machine, machine, and clothes

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

Thank you for sharing your experience with us. Our team is always performs rigorous quality checks on our Tide Free & Gentle to provide you with the best washing experience, and we're sorry to hear that it was producing too much suds. This can sometimes be a result of overloading your washer or using too much laundry detergent for your load size. We recommend to ensure you aren't overloading your washer and to follow the dosing instructions. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 879-8433.

Mar 14, 2025
Notabot
1 out of 5 stars review

Can't use anymore

I used to love tide with bleach alternative, but since last year it just makes me itch so badly I had to change brands. I love the way it cleans, but they did something to the formula to cause an allergic reaction. Very upset with this formula change.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

We're so sorry to hear that your Tide PLUS Bleach Alternative made you feel itchy, and we appreciate you bringing this to our attention! Tide products go through extensive testing, and they're found to be safe and effective to use as directed, so this isn't what we'd normally expect, and we're grateful you let us know. Your safety is important to us, so we recommend discontinuing use for now, and in the meantime, we'd love to learn more to be able to help you find the right product for you. Please hold on to your detergent, and give our team a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!

Jan 6, 2025
Haley20
1 out of 5 stars review

Formula change

I have used Tide free and gentle for decades - then 2 months ago I started getting hives, red blisters, major itches and red patches all over my feet and legs. I eliminated everything and discovered it was the detergent. I started searching the internet and found so many chat groups of people having the same issue with this detergent and discovered the formula change. The stress and sleepless nights this has caused me makes me furious that this was done to customers. I can't even cover myself with a bed sheet without immediate reaction. Out of desperation I tried tide simply and this caused a severe migraine and nausea. Im so very upset and disappointed, I wish I knew lot numbers to buy bottle before formula change. Now anytime I see the word Tide I think allergy. I'm in the process of rinsing bedding and clothes x 3 - just to get the detergent completely out but I'm not there yet hoping I can finally lay in the bed or wear my clothes without immediate hives. This was my go to formula for years. I can't express how this has upset my existence having to deal with contact dermatitis and hives.

Review from tide.com
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Jan 26, 2025
Dannieslist
1 out of 5 stars review

Have to use free and clear

I really wanted to be able to use tide because co workers have said how great it is....I bought a couple bottles of the free and clear because that's all we can use. Unfortunately we had itching everywhere our clothes came into contact. So naturally if something says free and pure that's not always the case. Imagine being in a meeting and finding this out while you can do nothing but itch. That was my unfortunate experience.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Jan 2, 2025
Itching in the Midwest
1 out of 5 stars review

New formula? No thanks!

We've been experiencing all kinds of skin issues; itching, burning, rashes, hives. Finally our son discovered you changed your formula and added an ingredient (BIT) which is a known skin irritant and banned in Europe. Currently in the process of rewashing all we own using our new non-toxic detergent. Since removing your chemical-laden product from our lives, we are healing, detoxing and improving. I've used your product for decades but no more. Bad move on your part.

Review from tide.com
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Feb 28, 2025
sam12345
1 out of 5 stars review

changed formula/scent

Have used this for years but recently something has changed in the formula and both scent and performance are poor. What is the rationale behind change? Particularly in light of the fact this is theoretically hypoallergenic. Moving away to something else.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

Thank you for sharing with us. Our team is continously researching, and performing quality tests on our Tide to ensure they arrive to you in the perfect condition. We recently upgraded our Tide Free & Gentle to improve cleaning and product aesthetics by rebalancing ingredients to provide better stain removal, less yellow product off-color, and better product clarity. We want to assure you that we don't add any perfume to this. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 879-8433.

Jan 18, 2025
jarthur52
3 out of 5 stars review

something has changed January 13, 2025

I live in western North Carolina in the U.S.A. If you live in USA you know what we here in WNC have gone through as a result of Hurricane Helene September 27,2024. We git the high winds , gusts going to almost 100 gust winds, flooding in many places at 11 feet in some areas. Trees have literally been totally uprooted and thrown many feet away . Go to You Tube and see for yourselves. So because of the horrendous floods all over, that came from the French Broad River, I live just south of Asheville, NC . our water plants, some of which destroyed beyond repair because of the raging water that came over them. Our lical one in .Fletcher, NC was able to be repaired and in record time. So I donot know yet ,f p

Review from tide.com
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Jan 30, 2025
orangesouth
1 out of 5 stars review

Smells awful

I thought that it was just not getting my clothes clean for some reason, but after reading other reviews here, it appears that the problem is that the product just smells. My exercise clothes smell like they have not been washed at all. Wish I could return the three large bottles of this I bought on sale.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

Ensuring your fabrics get clean and smell fresh is one of our top priorities, so we're very sorry to hear about this. When using the right amount of detergent for your load size, this isn't what we would expect. We'd like to connect about this, and tell you more about our Tide Clean Boost Fabric Rinse as it removes 3X odor and residue vs. detergent alone. Please call us at (800) 879-8433.

Jun 18, 2020
bedlover
5 out of 5 stars review

Verified Purchase

CLEAN

This detergent gets clothes clean

Helpful?5VPYO1I9GIX23700064060