We're sorry to hear about your experience and certainly hope you are feeling better. Our team performs many quality and safety tests to ensure our products are safe for use to give you the best laundry experience. There haven't been any changes to the ingredients, so we would not expect this to happen. We know how upsetting this can be and would like the opportunity to learn more about your experience. When your time permits, please feel free to give us a call at (800) 879-8433 (9:00 AM-6:00 PM CST).

Thank you for bringing this to our attention, and we hope you're feeling much better. Please know that safety is at the heart of everything we do, and our team is committed to ensuring our Tide detergent is safe for use by performing rigorous safety tests. We understand that everyone has varying sensitivities, and if you are feeling itchy from your Tide detergents, we recommend discontinuing use. You're safety is our highest priority, and we want to learn more about your experience. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST.

There's nothing more important to us than your safety, so we're disappointed to hear this! Our team has done lots of testing to make sure the Free & Gentle detergent is safe to use, so this isn't what we expect. We'd like to learn more about this to see how we can help, if you'll give us a call at: (800) 879-8433 when you get a chance!

We're so very sorry to read you've been having this problem, as our Safety Team assures us that every bottle of Tide Free & Gentle is safe when used as directed. What you've described isn't what we expect, as we've not changed the formula of our Free & Gentle liquid since October 2022. At that time, the liquid was made clearer and lighter in color; there was no ingredient change, but a change in how we make the detergent was implemented. We hope you'll put your current bottle off to the side, where it'll be safe from being tossed out or used, and call us so we can help you feel better as soon as possible. Our number is 1 (800) 879-8433 and we're phone-side daily, starting at 9 AM and on the weekdays, until 6 PM, EST. On the weekends, we turn off the phones at 5:30 PM, EST.