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Tide Free and Gentle Liquid Laundry Detergent (158 loads, 208 fl. oz.)
4.5 out of 5 stars
stars
940 ratings934 reviews
  1. 5 stars76% (714)
  2. 4 stars11% (107)
  3. 3 stars3% (27)
  4. 2 stars2% (19)
  5. 1 star8% (73)

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Showing 501-510 of 934 reviews
Jan 6, 2024
Reviewer name: Jason998
5 out of 5 stars
5 out of 5 stars review

Very Impressed

With other detergents, particularly with the dyed and scented ones, I broke out like crazy! I'm talking about rashes and hives all over my body. With this detergent, it effectively cleans clothes and also whites without the use of bleach, and doesn't bother my skin. Although my clothes aren't fragrant coming out the dryers with this detergent, they're still fresh and clean-smelling.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Apr 17, 2024
Reviewer name: Wmsecor
2 out of 5 stars
2 out of 5 stars review

Hives?!

We have been using Tide Clean for years because my husband has a severe allergy to certain chemicals often used in laundry detergent or those new “unstoppable beads”. Tide clean has been really helpful/important. Just bought Tide Clean and Gentle and he woke up with hives this morning. What changed? Why?! It says hypoallergenic but that's not quite right … noticing others having the same reaction.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

We hope your husband is starting to feel better. It may help knowing that in March of 2024 all our Tide Liquid Detergents underwent a concentration change calling for fewer ounces to be used while delivering the same number of loads. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-879-8433. Thank you, and we look forward to hearing from you.

Jun 11, 2024
Reviewer name: Spob80
1 out of 5 stars
1 out of 5 stars review

Not very gentle

I've never had an allergic reaction to detergent. I've lived in multiple countries and used multiple detergents, although the Tide brand has always been a staple. I've been using Free and Gentle for 4 months. I didnt connect the rash that started occuring on my back every day with "free and gentle" because I had a lot of Trust in Tide. But I cut the detergent out and rewashed all my clothes and the rash vanished. Some ingredient needs to be investigated by Tide, because based on other reviews, my issue is not unique.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

Thank you so much for reaching out and we hope you’re feeling better. Our Safety Team puts our products through a lot of tests to ensure we’re a brand you can trust and to make sure all our ingredients can be comfortably used. We were sorry to hear this and hope you’ll share more at (800) 879-8433 from 9:00AM - 6:00PM EST Monday - Friday, or 9:00 AM - 5:30 PM EST Saturday. We’d love to hear from you and see how we can help.

May 21, 2024
Reviewer name: sbelanger
1 out of 5 stars
1 out of 5 stars review

Feeling Frustrated

I went to purchase a new bottle tonight and luckily read the new label. The updated formulation now contains Benzisothiazolinone, which is in the same chemical family to what I have an allergy to Methylisothiazolinone and Methylchloroisothiazolinone. I'm deeply frustrated to have to find a new product.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

Thank you for sharing this with us. Our Tide ingredients are thoroughly researched, and safety tested to ensure they are safe for use. If you are allergic to any ingredients, we don't recommend using. If you have any questions, please feel free to give us a call at (800) 879-8433, and we'd be happy to help. -The Tide Team

May 13, 2021
Reviewer name: Amanda S
1 out of 5 stars
1 out of 5 stars review

So unhappy!!!

I have been using tide free and gentle for years until they recently added the eczema label now all it does is make my entire family itchy everywhere. They obviously changed their ingredients to a once great product to lessen value yet they sure didn't change the price to reflect how horrible it is now!! Do NOT use under any circumstances I rather have dirty clothes!!!

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from The Tide Team

Amanda, we never want to disappoint a long time Tide Free and Gentle fan. We're sorry you're having this experience. Your health and safety is at the heart of everything we do at Tide, and our products have been rigorously tested to be safe when used as directed. We haven't made any changes to the formula of our Tide Free and Gentle liquid since 2019, so this isn't something we'd expect, at all. Please give us a call at (800) 879-8433, so we can learn more and help you further.

Dec 10, 2023
Reviewer name: akiliahh
2 out of 5 stars
2 out of 5 stars review

Unscented. Clothes comes out of the washer clean

[This review was collected as part of a promotion.] The soap bursted. When I received this product the outermost packaging was damaged. Detergent leaking from the unopened box. Apart from not being able the enjoy the soap my clothes are clean. Yayyy.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

Thank you for bringing this to our attention. We have many quality checks in place to ensure our products arrive to you in the best condition. Our Tide Free & Gentle bottle is designed to withstand a certain amount of impact, but can become cracked if dropped on the corner. We'd like to look into this further to make this right for you. When you can please give us a call at (800) 879-8433. -The Tide Team

Feb 4, 2024
Reviewer name: gloriad35
5 out of 5 stars
5 out of 5 stars review

Gentle with skin allergies

[This review was collected as part of a promotion.] Since this is free fragrance I tough my clothes will smell not clean but surprising this detergent cleans super good and its gentle with the skin since my husband have a rash with almost all detergent with blue dye color and fragrance, I would definitely recommend this!

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Apr 6, 2023
Reviewer name: Dianeke49
4 out of 5 stars
4 out of 5 stars review

Get Rid of the Plastic Measuring Cup

I am always excited when I can find detergent and other cleaning products that don't come in a plastic container. I purchased the box and was disappointed to find a plastic cup inside. Isn't there a better alternative? It's time companies like Tide did their part in reducing single use plastic. Sell it with no cup at all, if you can't find a suitable replacement.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Dec 8, 2023
Reviewer name: imaniw11
5 out of 5 stars
5 out of 5 stars review

Love it! Definitely GENTLE

[This review was collected as part of a promotion.] I love this detergent. I use it mainly on my intimates like panties. You know for women and sometimes men, it's super important to avoid fragrance on anything you put on your hoo-ha 😅. I experienced no discomfort after using this on my undies unlike any other scented detergent. Would 100% recommend and will purchase.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Aug 25, 2023
Reviewer name: JBT2023
1 out of 5 stars
1 out of 5 stars review

Toddler had severe allergic reaction

I've used a variety of free and clear detergent brands, decided to try tides version and my toddler had a severe allergic reaction all over her body and face. I see many people reviewing with allergic reactions so clearly this detergent is Not gentle!!

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

We're so sorry to hear about what happened to your daughter, and we hope she feels better soon. Safety is at the forefront of what we do, especially when it comes to our Free & Gentle Detergent. We only use ingredients that have been tested to be safe, and it doesn't contain any dyes or perfumes, so this isn't what we expect. However, it may be possible she doesn't tolerate this specific version, so while we're sure you did this already, we suggest you discontinue using it. This isn't something we take lightly, and we'd like to hear from you about this and hear how your daughter is feeling. Please call us at (800) 879-8433.