Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Member ratings & reviews for
Tide Free and Gentle Liquid Laundry Detergent (158 loads, 208 fl. oz.)
4.5 out of 5 stars
stars
916 ratings910 reviews
  1. 5 stars76% (696)
  2. 4 stars11% (105)
  3. 3 stars3% (24)
  4. 2 stars2% (19)
  5. 1 star8% (72)

Member photos

  • +579 images
Sort by |
Showing 461-470 of 910 reviews
May 10, 2023
Reviewer name: whatchanged
3 out of 5 stars
3 out of 5 stars review

Odd smell and color

Been using Tide Free and Gentle for years. The last bottle purchased had an odd, unpleasant smell and a yellowish tinge to it. I quit using it. Disappointed in the quality and concerned about the cause as it looks like I am not the only one to have this happen!

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

Thank you for your review. Please know, our Quality Team always reviews every batch of Tide Free & Gentle Liquid Laundry Detergent; what you've described isn't what we expect and we hope you'll give us a call Monday through Friday, between the hours of 9:00am to 6:00pm EST, at 1-800-879-8433 for additional assistance. We're also here Saturdays and Sundays, from 9:00am to 5:30pm EST.

Feb 13, 2023
Reviewer name: JoanT
1 out of 5 stars
1 out of 5 stars review

Disappointed

We've been using Tide Free and Clear for years. Free and Gentle has a smell and also made my husband break out. He's been seeing drs for months trying to figure out the cause. So frustrating that it's a detergent we've trusted for years. We believe there must have been an ingredient change that wasn't revealed.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Tide

Thanks for your review on Tide Free & Gentle, JoanT. Your years of loyalty to our product is truly appreciated! We're very sorry to learn about your husband rash and hope he finds relief soon. Please know that consumer safety is our top priority. All our detergents are thoroughly evaluated to ensure their safety when used as directed, and what you've described isn't something we'd expect. So that our Product Health & Safety Team can get a full report, would you mind calling us at (800) 879-8433? We'll also gladly help you with compensation for this bottle, plus recommend a different Tide detergent we think you'll love.

Dec 20, 2023
Reviewer name: christab7
4 out of 5 stars
4 out of 5 stars review

Cleans well no scent

[This review was collected as part of a promotion.] Cleans very well as all tide products do this one however leaves no scent and no issues with anyone allergic to a fragrance. I personally like a more fresh scent after washing laundry but my son said he didn't feel like his clothes made him itchy like our other brand so I will be using this more often.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Jan 12, 2024
Reviewer name: brennaw21
4 out of 5 stars
4 out of 5 stars review

Good for gentle washing but can leave odor

[This review was collected as part of a promotion.] I like this product a lot for clothes that need a gentle wash or for more sensitive skin. However, my biggest complaint is that it does not help with odor almost at all. So, if you use this product, be sure to use some type of odor remover or scent ( be careful of scents if you have sensitive skin). Overall, good but not as practical for bigger or stinkier washes.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Dec 7, 2023
Reviewer name: ludysp1
5 out of 5 stars
5 out of 5 stars review

Cleaning without irritation

[This review was collected as part of a promotion.] Lately I have been trying liquid soaps for myself that do not cause irritation to my baby's skin and I love this one because in addition to being gentle it does not leave any odor and provides a deep wash to my clothes. Thank you for this gift Influenster..

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Feb 18, 2024
Reviewer name: Mightymikec7
1 out of 5 stars
1 out of 5 stars review

Bad smell

I use this product because I have sensitive skin.I was doing laundry and open the container of liquid detergent and immediately noticed it smelt very different. I showed to the laundromat attendant and the notice the bad order as well. Smh very dissatisfied.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

We're sorry to hear that this was your experience, as we can assure you that our Tide Free & Gentle goes through strict quality checks to ensure that it reaches you in the best possible condition. We'd like to mention that we haven't made any changes to the scent of our Free & Gentle, as it continues to have no perfume or fragrance added. Sometimes under unique circumstances, such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products. We'd be happy to look into this further for you, so please give us a call at (800) 879-8433 when you're able.

Dec 16, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Love that it's unscented

[This review was collected as part of a promotion.] I absolutely hate scented laundry detergent and only will buy fragrance free. Tide free and gentle is the best! It's fragrance free and gentle on your clothes. And it's high efficiency washer friendly. Plus, I love that the cap has guidelines for the size of your load.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Apr 8, 2024
Reviewer name: ChrisNJ
1 out of 5 stars
1 out of 5 stars review

Itching again, why do you change things?

Did the formula change? I have been using this for years, as the only detergent without synthetic dyes, SLS or sulfates, and without whatever is in HE detergents that makes me get hives. Now, every time I put on newly washed clothes, I am itching like crazy all over my body. I even went as far as to buy 3 new sets of clothes to try without washing, and I was fine.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

Thank you for bringing this to our attention, Chris. We're committed to ensuring our products are safe for use by performing extensive research, and rigorous safety testing. We recently upgraded the formula to improve the cleaning capabilities, and improved the product aesthetics. We understand that everyone has varying sensitivities, and if you are feeling itchy from using your Tide Free & Gentle, we recommend discontinuing use. Your safety is our highest priority, and we want to learn more about your experience. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST. -The Tide Team

Dec 10, 2023
Reviewer name: ellene7
5 out of 5 stars
5 out of 5 stars review

Tidr free n gentle laundru dygt

[This review was collected as part of a promotion.] I loved this dryergrnt.i received this in exchange 4 my honesy teview.i was really impressed how quickly it attivrd.n how well it only yakes a little 3 go along wU n making ur clothes smell greay n removing stains.ry so much # tide n # influenster 4 allowing me to tru such a greay product this is my new go 3 laundry dergent

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Dec 8, 2023
Reviewer name: samanthaw521
5 out of 5 stars
5 out of 5 stars review

My new favorite detergent !

[This review was collected as part of a promotion.] I received this as a free sample in turn for my review. My 1.5 year old has sensitive skin when it comes to laundry detergent. This didn't bother him in the least bit! This will be my new go-to detergent.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060