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Tide Free and Gentle Liquid Laundry Detergent (158 loads, 208 fl. oz.)
4.5 out of 5 stars
stars
916 ratings910 reviews
  1. 5 stars76% (696)
  2. 4 stars11% (105)
  3. 3 stars3% (24)
  4. 2 stars2% (19)
  5. 1 star8% (72)

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Showing 371-380 of 910 reviews
Feb 28, 2025
Reviewer name: sam12345
1 out of 5 stars
1 out of 5 stars review

changed formula/scent

Have used this for years but recently something has changed in the formula and both scent and performance are poor. What is the rationale behind change? Particularly in light of the fact this is theoretically hypoallergenic. Moving away to something else.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

Thank you for sharing with us. Our team is continously researching, and performing quality tests on our Tide to ensure they arrive to you in the perfect condition. We recently upgraded our Tide Free & Gentle to improve cleaning and product aesthetics by rebalancing ingredients to provide better stain removal, less yellow product off-color, and better product clarity. We want to assure you that we don't add any perfume to this. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 879-8433.

Jan 28, 2025
Reviewer name: bradleyp412
2 out of 5 stars
2 out of 5 stars review

It makes me itch alot

This detergent makes me itch alot. I get red rashes or red spots on my body. Although it claims to be free and gentle and designed for sensitive skin....it is not. Alteast not for me. Bring back the tide formula from 20 - 25 years ago, and I will use that. I see the review of Brandspark 2024 that lists this detergent as #1 for sensitive skin, followed by All and Arm

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

There's nothing more important to us than the safety and satisfaction of our uses, so we're truly sorry to hear about your experience. We do extensive safety testing to ensure our detergent is safe to use when used as directed, so this is the last thing we expect, especially since our Free & Gentle Detergent is designed for sensitive skin as it doesn't contain dyes and perfumes. Please discontinue using it and give us a call so that we can make a detailed report to team and help you further. We can be reached at (800) 879-8433.

Jan 18, 2025
Reviewer name: jarthur52
3 out of 5 stars
3 out of 5 stars review

something has changed January 13, 2025

I live in western North Carolina in the U.S.A. If you live in USA you know what we here in WNC have gone through as a result of Hurricane Helene September 27,2024. We git the high winds , gusts going to almost 100 gust winds, flooding in many places at 11 feet in some areas. Trees have literally been totally uprooted and thrown many feet away . Go to You Tube and see for yourselves. So because of the horrendous floods all over, that came from the French Broad River, I live just south of Asheville, NC . our water plants, some of which destroyed beyond repair because of the raging water that came over them. Our lical one in .Fletcher, NC was able to be repaired and in record time. So I donot know yet ,f p

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Jan 6, 2025
Reviewer name: Haley20
1 out of 5 stars
1 out of 5 stars review

Formula change

I have used Tide free and gentle for decades - then 2 months ago I started getting hives, red blisters, major itches and red patches all over my feet and legs. I eliminated everything and discovered it was the detergent. I started searching the internet and found so many chat groups of people having the same issue with this detergent and discovered the formula change. The stress and sleepless nights this has caused me makes me furious that this was done to customers. I can't even cover myself with a bed sheet without immediate reaction. Out of desperation I tried tide simply and this caused a severe migraine and nausea. Im so very upset and disappointed, I wish I knew lot numbers to buy bottle before formula change. Now anytime I see the word Tide I think allergy. I'm in the process of rinsing bedding and clothes x 3 - just to get the detergent completely out but I'm not there yet hoping I can finally lay in the bed or wear my clothes without immediate hives. This was my go to formula for years. I can't express how this has upset my existence having to deal with contact dermatitis and hives.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Feb 5, 2025
Reviewer name: Itchy Californian
1 out of 5 stars
1 out of 5 stars review

Skin rash head to toe

I am covered from head to toe with a terrible skin rash. Waking up in the middle of the night scratching myself raw. My skin is torn to bits. I've been keeping a food diary for weeks, have undergone expensive allergy tests only to find out that I have no new allergies, but Tide has changed their formula without any warning. I've been using Tide my entire life. This is more than an upset. It's an outrage.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Jan 2, 2025
Reviewer name: Itching in the Midwest
1 out of 5 stars
1 out of 5 stars review

New formula? No thanks!

We've been experiencing all kinds of skin issues; itching, burning, rashes, hives. Finally our son discovered you changed your formula and added an ingredient (BIT) which is a known skin irritant and banned in Europe. Currently in the process of rewashing all we own using our new non-toxic detergent. Since removing your chemical-laden product from our lives, we are healing, detoxing and improving. I've used your product for decades but no more. Bad move on your part.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Jan 26, 2025
Reviewer name: Dannieslist
1 out of 5 stars
1 out of 5 stars review

Have to use free and clear

I really wanted to be able to use tide because co workers have said how great it is....I bought a couple bottles of the free and clear because that's all we can use. Unfortunately we had itching everywhere our clothes came into contact. So naturally if something says free and pure that's not always the case. Imagine being in a meeting and finding this out while you can do nothing but itch. That was my unfortunate experience.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Jan 30, 2025
Reviewer name: orangesouth
1 out of 5 stars
1 out of 5 stars review

Smells awful

I thought that it was just not getting my clothes clean for some reason, but after reading other reviews here, it appears that the problem is that the product just smells. My exercise clothes smell like they have not been washed at all. Wish I could return the three large bottles of this I bought on sale.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

Ensuring your fabrics get clean and smell fresh is one of our top priorities, so we're very sorry to hear about this. When using the right amount of detergent for your load size, this isn't what we would expect. We'd like to connect about this, and tell you more about our Tide Clean Boost Fabric Rinse as it removes 3X odor and residue vs. detergent alone. Please call us at (800) 879-8433.

Nov 24, 2025
Reviewer name: ib19_815
5 out of 5 stars
5 out of 5 stars review

Free of unnecessary dyes

Free and Gentle is my favorite Tide, I have purchased it several times. It has a light fragrance, not over powering and still gets rid of stains better than any other brand. Several family members have eczema and have said they notice a difference between this and Tide Original.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Oct 10, 2025
Reviewer name: xinkedinfluensterx
5 out of 5 stars
5 out of 5 stars review

Cleans without all the unnecessary chemicals...

If you're looking to keep your home clean in more ways than one, Tide Free & Gentle is a fantastic choice. For us, that means having effective cleaning power without the worry of unnecessary chemicals and scents, which is especially important since we have pets with asthma. This detergent cleans just as well as the regular Tide formula, but without the added dyes and perfumes that can be irritating to sensitive skin and respiratory systems. It offers peace of mind, protecting both us and our furry family members from what might be rubbing off on our skin and their fur. On the other hand, my work in construction means my clothes often come home covered in tough dirt and grime. I'm consistently impressed by how well Tide Free & Gentle gets all that grime off. It handles heavy-duty cleaning while still being gentle enough for our household needs. You really can't go wrong with this detergent. It's a must for a truly clean and comfortable home.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060