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Member ratings & reviews for
Tide Free and Gentle Liquid Laundry Detergent (158 loads, 208 fl. oz.)
4.2 out of 5 stars
stars572 ratings566 reviews
  1. 5 stars68% (391)
  2. 4 stars13% (74)
  3. 3 stars3% (16)
  4. 2 stars3% (19)
  5. 1 star13% (72)

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Showing 261-270 of 566 reviews
Apr 3, 2024
Mockswede
3 out of 5 stars review

Bottle label withOUT instructions...?!

No instructions on bottle, only useless "recycled plastic" self-congratulations. NO indication that Level 1 is medium load and 3 is large load and 5 is for "HE loads". Have to look that up on the internet....Not helpful. BOTYLE PRINT REQUIRES MAGNIFYING GLASS.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

We do extensive market research and consumer testing while designing our labels for our packaging, with the goal of producing accessible labels that are easy to read. We're very sorry that wasn't your experience with this packaging. We really do appreciate all the feedback we receive, and I'll be sure to pass your comments on to our Packaging Team. Thanks for taking the time to reach out to us.

Dec 28, 2023
michaels110
5 out of 5 stars review

Clean and gentle

[This review was collected as part of a promotion.] I absolutely love that this cleaned my laundry. I have sensitive skin and I truly saw a difference in my skin while using this free and gentle tide. I've continued to use it for my sheets and towels cuz that's what my skin touches the most.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Feb 13, 2023
JoanT
1 out of 5 stars review

Disappointed

We've been using Tide Free and Clear for years. Free and Gentle has a smell and also made my husband break out. He's been seeing drs for months trying to figure out the cause. So frustrating that it's a detergent we've trusted for years. We believe there must have been an ingredient change that wasn't revealed.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Tide

Thanks for your review on Tide Free & Gentle, JoanT. Your years of loyalty to our product is truly appreciated! We're very sorry to learn about your husband rash and hope he finds relief soon. Please know that consumer safety is our top priority. All our detergents are thoroughly evaluated to ensure their safety when used as directed, and what you've described isn't something we'd expect. So that our Product Health & Safety Team can get a full report, would you mind calling us at (800) 879-8433? We'll also gladly help you with compensation for this bottle, plus recommend a different Tide detergent we think you'll love.

Dec 22, 2023
suggieb
5 out of 5 stars review

Gentle on skin.

[This review was collected as part of a promotion.] This detergent come Dermatologist recommended. It is also free of dyes and perfumes. I love that this product is also hypoallergenic. I used this product to wash my little babies clothes. It did not irritate her skin at all. Using this product made me feel confident that she would not break out in a rash. Thank you Influenster for allowing me to test this product .

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Jun 10, 2024
JK27
1 out of 5 stars review

Lifetime user, until the formula changed

Really disappointed that benzisothiazolinone was added to the new formulation. Puffy eyes, swollen cheek, itchy face and contact dermatitis that looks and feels like cystic pimples after sleeping on pillow cases washed in the new formula. (Listing these symptoms for others who may also be allergic to benzisothiazolinone because it's terrible.)

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

We're sorry to hear this happened, and we hope you are feeling better. Safety is at the heart of everything we do, and our team is continously performing rigorous safety tests on our Tide Free & Gentle ingredients to ensure they are safe for use. If you are having a reaction, we recommend discontinuing use. We want to learn more about your experience, and ask you to give us a call at (800) 879-8433, anytime from 9:00AM-6:00PM EST.

Oct 19, 2023
DcCityGuy
1 out of 5 stars review

Multiple Bottles Smell Rancid

I switched to Free and Gentle when I couldn't find Ultra Stain Release at my local store. Loved the consistency of the first bottle and liked that there was no scent. The next bottle had a rancid smell. It was disgusting. The third bottle was normal. The latest bottle smells like rancid peanut butter. It is a different terrible smell from the other bottle. This is ridiculous. I'm going to pour the rest of this bottle down the drain as I've already gone to the store and purchased another brand. I'm done with Tide.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
reply from Customer Care

Please know, your happiness is very important to us, and we only want you to be thrilled with the results you receive from your Tide Free and Gentle Liquid Laundry Detergent. We have many quality checks in place to make sure every bottle reaches you in perfect condition, and we only want you to receive exactly what you expect, when you purchase a bottle of Tide. We'd be happy to help you further with this concern, and hope you'll give us a call so we can best understand and assist. Give us a call any day of the week, from 9 AM to 6 PM, EST. On Saturdays and Sundays, calls stop at 5:30 PM, EST. Our number is 1 (800) 879-8433.

Feb 24, 2010
LadyJ
5 out of 5 stars review

I wouldn't do laundry without it

I have had problems with detergents for years and having one that does not have perfumes and dyes in it saves me from rashes. The liquid form ensures that I don't get that powder residue left in my clothes that always made me itch. I do have one complaint, the stores in my area have stopped stocking the liquid and are now only stocking the powder.

Review from tide.com
Helpful?5VPYO1I9GIX23700064060
Dec 10, 2023
virgoflowers
5 out of 5 stars review

Gentle & Simple

[This review was collected as part of a promotion.] Perfect packaging! I love using the clear measuring lid, the fragrance free is really useful, that way my body fragrances can be more noticeable!!! The clear liquid makes me feel that the soap is safe for constant contact on my skin too :) thank you Tide

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Dec 22, 2023
jennifercer
5 out of 5 stars review

Great for sensitive skin

[This review was collected as part of a promotion.] My sister recommended this detergent a while back since we both commonly get eczema with certain liquids that triggers our skin. I was amazed, it actually works. I would definitely recommend specially if you have kiddos it's a gentle tide unlike others can irritate my skin.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060
Dec 10, 2023
montereyb
4 out of 5 stars review

Gentle Tide Detergent

[This review was collected as part of a promotion.] I was lucky enough to receive this Free and Gentle Tide liquid detergent. Tide is my favorite liquid detergent but I had never used the free and gentle. It is great for sensitive skin or young toddlers. The detergent is scent free, suds well, and cleans clothes. Love it.

Review from influenster.com
Helpful?5VPYO1I9GIX23700064060