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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars
28.5K ratings8,452 reviews
  1. 5 stars89% (25.5K)
  2. 4 stars6% (1,638)
  3. 3 stars1% (386)
  4. 2 stars1% (179)
  5. 1 star3% (851)

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Showing 7,221-7,230 of 8,452 reviews
Aug 4, 2024
Reviewer name: ThomasO
1 out of 5 stars
1 out of 5 stars review

Terrible new scent

New scent is so bad wow! Huge miss. I will be switching to something else. It makes me sick each time I use it...

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thomas, thank you so much for your review. Our goal is for you to enjoy doing the dishes, and we realize that scent plays a huge factor in overall enjoyment. While scent preferences will vary from person to person, the scent should never make anyone sick, especially with our quality and safety checks and when using it as directed. We're truly sorry to hear about your experience, and we hope you're feeling better, but please know that we have not changed the scent of this product. Because of this, we ask that you please discontinue using your bottle. We'd like to make a detailed report to our Quality and Safety Team and help. Please call us at (800) 725-3296.

Feb 27, 2024
Reviewer name: Ruthie73
5 out of 5 stars
5 out of 5 stars review

Love all the different scent keep up all the work

Ok clean my oven with dawn an was amazed so whoever discovered dawn dish liquid thank you so much.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
Jan 4, 2025
Reviewer name: Dave122
3 out of 5 stars
3 out of 5 stars review

Terrible smell of the new fragrance.

My only complaint is the smell. Please give us the option of the old fragrance back. The product works great but I can't stand the smell.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're sorry to hear that you're not a fan of the scent. We can assure you that a lot of thought goes into creating features that we think you'll like, though we certainly understand that preferences can vary. We'd like to mention that while did change the name of our Dawn Platinum Refreshing Rain to Dawn Platinum Fresh Rain, no changes were made to the scent or the formula. This was a name change only. Your feedback will be passed along, and we do recommend giving another Dawn version a try if you'd prefer a different scent. If you'd like any further assistance, please give us a call at (800) 725-3296 when you're able.

Jun 27, 2024
Reviewer name: Daniela
1 out of 5 stars
1 out of 5 stars review

New scent STINKS

Stinks!! I've been using and loving this product for 25 years but I'm looking for something else as of today.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Firstly, thank you so much for your 25 years of loyalty and support. We're very sorry to hear about this. This isn't what we expect especially since this product has not undergone a scent change. We'd like to make a detailed report to our team and help. Please call us at (800) 725-3296.

Apr 9, 2024
Reviewer name: Cali
1 out of 5 stars
1 out of 5 stars review

Sad customer

New fragrance is intolerable for those of us with chemical sensitivities. I am heartbroken. Have used dawn since the beginning.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're truly sorry to learn you're not enjoying your recent Dawn purchase, Cali. Our Safety Team assures us that, when used as directed, you should be able to comfortably use this dish soap. However, you may have a particular sensitivity, leading to what you've described. We do apologize for any inconvenience and disappointment. We want to help you with this as best we can. Please stop using this bottle, and put it in a safe spot in case we ask you to return it to us. We ask you to call us any Monday through Friday, from 9 AM to 6 PM, EST, to share more with us about this purchase. We'd also like to tell you more about our newest dish soap, Dawn Free & Clear, Fragrance Free, which may become a new favorite for you. Our number is 1 (800) 725-3296.

Mar 1, 2024
Reviewer name: Meemo
1 out of 5 stars
1 out of 5 stars review

NEW SCENT HORRIBLE

The NEW SCENT OF BLUE DAWN IS HORRIBLE. I CANNOT USE IT. PLEASE DON’T CHANGE THE GREEN ANTIBACTERIAL SCENT!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We understand that there have been recent changes in the scent of Dawn Ultra Original, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.

Sep 27, 2024
Reviewer name: Lisa5
1 out of 5 stars
1 out of 5 stars review

New scent not an improvement

I am very disappointed the scent was changed. The new Dawn also is very runny. Why mess with perfection?

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Our Quality Team works hard to ensure you receive the very best hand dishwashing product, so we're sorry you didn't have this experience. Please give us a call though at (800) 725-3296, and we'll be happy to help!

Jan 19, 2023
Reviewer name: Anirtak
1 out of 5 stars
1 out of 5 stars review

Smells horrible

I can't find original dawn and stores near me only have this refreshing rain platinum in stock. The smell is so bad it irritates my throat and eyes.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

We always want you to comfortably, and safely, enjoy your time in the dishpan, cleaning up after your meals. Please know what you've described isn't what we expect, as our Safety Team assures us that every product we make is produced to meet high standards. Use the following link to find Dawn Ultra in a different location from where you usually purchase it: http://spr.ly/64273k3kf We hope you'll give us a call, and give us an update on how you're feeling today, at 1 (800) 725-3296. We're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST.

Jun 13, 2018
Reviewer name: revamped45
5 out of 5 stars
5 out of 5 stars review

A little dab will do ya'

Love. love this Platinum Dawn. cleans a small load of dishes with just a few drops. Saves tons of money if used properly. (smells good too !)

Review from walmart.com
Helpful?4IQJXCERQA773700063962
May 23, 2024
Reviewer name: Minarski
1 out of 5 stars
1 out of 5 stars review

Gross new scent!

The new scent is gross! I will be switching to a different product. It is too floral and sweet, ugh. Just GROSS! Why change a good thing?

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're sorry you aren't happy with the recent change in Refreshing Rain, Minarski. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.