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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars
28.5K ratings8,452 reviews
  1. 5 stars89% (25.5K)
  2. 4 stars6% (1,638)
  3. 3 stars1% (386)
  4. 2 stars1% (179)
  5. 1 star3% (851)

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Showing 7,181-7,190 of 8,452 reviews
Mar 24, 2024
Reviewer name: Volta
1 out of 5 stars
1 out of 5 stars review

Stinky Smell

The detergent works well but the “refreshing rain” scent has an overwhelming chemical smell. I prefer the original Dawn.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thank you for sharing you're a fan of the original fragrance of Dawn Ultra. We're sorry to learn Dawn Platinum with Refreshing Rain doesn't have the scent you enjoy. We always want you to be satisfied, and we're sorry to learn you're not. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. If you'd like further assistance with this purchase, we hope you'll reach out to us via phone any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Dec 5, 2023
Reviewer name: Jane
5 out of 5 stars
5 out of 5 stars review

Perfect

Have used Dawn for a while now and won’t change again. Works great on dishes and so many other uses that it’s a great value!

Review from walmart.com
Helpful?4IQJXCERQA773700063962
Apr 26, 2024
Reviewer name: Linda730
1 out of 5 stars
1 out of 5 stars review

New Scent

I could use the soap with no issues and now that the scent is changed I can no longer use it. Now I’ll have to find another one.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Linda, we're so very sorry to hear that you're not a fan of the Refreshing Rain scent. Be assured this isn't what we expect especially since it has not undergone a scent change. We'd like to make a report to our team about this and help. Please call us at (800) 725-3296.

Aug 2, 2023
Reviewer name: Mommashann
1 out of 5 stars
1 out of 5 stars review

Terrible smell

Terrible new smell! Not sure if I got a bad batch but it smells like hair dye or hair bleach it’s so awful and this is the only soap I’ve ever used!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We appreciate you sharing this with us. In June 2022, we did change the formula, so we shared your experience with our team, and we're sorry you're unhappy with the changes. Please know that your comfort means the world to us, so we're sorry you're not enjoying the scent of our Dawn Platinum Refreshing Rain. With our products undergoing strict safety checks to ensure they provide you with a comfortable experience, we'd like to learn more about your experience. When you have a chance, give us a call at (800) 725-3296.

Jul 9, 2024
Reviewer name: No sense on fresh sent
1 out of 5 stars
1 out of 5 stars review

FRESH SCENT FAIL

The new “clean scents” dish detergent is disgustingly offensive. If you want your dishes to smell like laundry detergent, then this is for you.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're sorry to hear that you fnd our new fragrance of Dawn Original offensive. Extensive research and consumer testing goes into our products to create appealing features. However, we do realize that scent preferences vary from person to person, and we offer a number of different dish soap options. Your satisfaction is very important to us, and we’d like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

Aug 23, 2024
Reviewer name: Dawn Fan
1 out of 5 stars
1 out of 5 stars review

Smell

New scent is horrible! Please please please go back to the original - there was no need to change to a new nauseating odor.

Review from dawn-dish.ca
Helpful?4IQJXCERQA773700063962
Dec 4, 2024
Reviewer name: Suzeroo
1 out of 5 stars
1 out of 5 stars review

NEW SCENT IS YUCKY

The new scent is NOT AN IMPROVEMENT!!! PLEASE bring back the old scent PLEASE!!! Will only purchase it again if it’s the original scent!

Review from dawn-dish.ca
Helpful?4IQJXCERQA773700063962
Jan 4, 2025
Reviewer name: Dave122
3 out of 5 stars
3 out of 5 stars review

Terrible smell of the new fragrance.

My only complaint is the smell. Please give us the option of the old fragrance back. The product works great but I can't stand the smell.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're sorry to hear that you're not a fan of the scent. We can assure you that a lot of thought goes into creating features that we think you'll like, though we certainly understand that preferences can vary. We'd like to mention that while did change the name of our Dawn Platinum Refreshing Rain to Dawn Platinum Fresh Rain, no changes were made to the scent or the formula. This was a name change only. Your feedback will be passed along, and we do recommend giving another Dawn version a try if you'd prefer a different scent. If you'd like any further assistance, please give us a call at (800) 725-3296 when you're able.

Jan 17, 2022
Reviewer name: Jeanette
5 out of 5 stars
5 out of 5 stars review

Works on so many items in my kitchen!!

Dawn Platinum has worked on more than my dishes, it has cleaned my yellowed splash guard, my lazy susan cabinets!! Not to mention my stovetop!!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
Aug 26, 2024
Reviewer name: SCOTT IN ABQ
1 out of 5 stars
1 out of 5 stars review

New and Improved Fresh Scent is TERRIBLE!

The "New and Improved Fresh Scent" that recently made its way into this product is absolutely AWEFUL! Please bring back the original scent!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.