We're sorry you aren't happy with the recent change in Original Scent, Jilly. We know this transition and its potential impact on your experience with our product. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.

Francis, we're so very sorry to hear that a loyal Dawn user didn't get a bottle with the same scent you have come to know, love, and trust over the years. With our quality checks, this isn't what we expect especially since we have not had any change to our Refreshing Rain scent. We'd like to make a detailed report to our team and help you with this. Please call us at (800) 725-3296.

We're sorry to hear the Refreshing Rain scent isn't for you, Allison, and assure you that we're letting our team know your feedback. We'd like to help find a Dawn product that works better for you. When you have a chance please get in touch with us at (800) 725-3296.