Thank you for taking the time to review the Dawn Platinum Dishwashing liquid. We're very sorry you had this experience with the scent. While we know that scent preferences are very subjective and personal, we'll make certain to let our teams know how you feel. If you have any questions, or if we can help you further with this, please let us know by calling (800) 725- 3296.

Greetings Lori, thanks for connecting with Dawn and sharing your thoughts regarding Dawn Ultra Original and Dawn Platinum Fresh Rain hand dish soaps. We thank you for sharing your feedback, as it’s greatly valued and it will be forwarded to our R&D Team. You mentioned Dawn Platinum Fresh Rain, as well. We want to assure you that we thoroughly test all of our ingredients for safety before we use them in a product, so the experience you’ve described isn’t what we expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. If you still have it, put the bottle in a safe spot in case we ask you to return it to us. In the meantime, please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST for more help with both of these purchases.

We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.

Your Dawn Platinum Dish Soap with Refreshing Rain scent should not only be your best partner cleaning dishes, but should be best friends with your nose, too. We're sad to learn you're not a fan of the scent, but understand not every scent is for everyone. We want to help you find the dish soap that'll meet all your needs, call us at 1 (800) 725-3296 any Monday through Friday, from 9 AM to 6 PM, EST.

We're sorry to hear that you and your family are having this experience, and we hope you're all feeling better. Since safety is at the heart of all we do here at Dawn, we can assure you that our products have been thoroughly evaluated to be safe when used as directed. We do recommend that you discontinue use of this product if this has been your experience. As well, we'd like to mention that we do put a lot of thought into creating features that we think you'll like, and we did make a slight perfume level increase to this scent in 2022. However, we do understand that preferences can vary, and we'll be sure to share your comments with our team. We'd also like to gather some more details for our Safety and Quality Teams, so please give us a call at (800) 725-3296 when you have a moment.

Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. Speaking of an unscented version, recently, we introduced Dawn E-Z Squeeze Free & Clear Fragrance-Free to store shelves. It has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We understand that scent preferences vary from person to person, so we appreciate you taking the time to share your feedback, Chez. Your comments are taken very seriously, and we assure you they will be passed onto the rest of our team. In the meantime, it may help to know that we have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. Please give us a call at (800) 725-3296 so that we can help you find your new favorite product.

Please know, TD, your happiness in very important to us, and we're so sad to learn you're not a fan of the recently updated Refreshing Rain scent, in our Dawn Platinum Dishwashing Liquid Dish Soap. We improved the grime fighting power, and upped the intensity of the scent. It's our hope you'll give us a call, so we can help you get back to a fragrance that makes you happy. Our number is 1 (800) 725-3296, and we're taking calls Mondays through Fridays, from 9 AM to 6 PM, EST.

Please know, your safety is our priority, and we're sorry to learn you feel poorly after using Dawn Platinum Dishwashing Liquid, with Refreshing Rain Scent. What you've described isn't what we expect, as our Quality and Safety Teams work very hard to make products that will only work as expected with no bad side-effects. We hope you'll stop using the bottle and that you'll put it off to the side where it'll be safe, as we may need you to return it to us. Once it's put away, give us a call for more assistance. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. You can call us at 1 (800) 725-3296. We look forward to further helping you soon.