We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're very sorry to learn of your experience with Dawn Platinum Refreshing Rain Dishwashing Liquid, Sammy. Please know, your safety is our top priority, and all our products are thoroughly evaluated to be safe when used as directed. We hope you're feeling better and we recommend discontinuing use of this dish soap to avoid any further reactions. All this being said, we want to clear up any confusion, as the formula of Dawn Platinum Refreshing Rain hasn’t changed since June, 2022. We did however update the name of the scent, dropping the “re”, so it’s now just “Dawn Platinum Fresh Rain”. In regard to the scent lingering on dishes, we wouldn't expect this to be your experience either, however, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. To remove the scent/taste, please soak the dishes in hot water with some distilled white vinegar added. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

Molly, we're so happy that you like the way our Dawn Platinum Dish Soap works for cleaning your dishes. We also appreciate your input as to the scent. While we know that fragrance preferences are very subjective and personal, we'll make sure to let our team know how you feel. If you have any questions, or if we can help you further with this, please give us a call at (800) 725-3296. We're here to help.

We're sorry that this has been your experience, and we hope that your family is feeling better. Safety is at the heart of all we do here at Dawn, so we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. We'll be sure to pass your comments along. We certainly wouldn't expect Dawn to impart any taste of the product into your dishes. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it's possible. If certain items always pick up a flavor, they're probably worn to the point of being porous, and should be rinsed thoroughly and shouldn't be soaked. We hope that you find this helpful. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 725-3296 when you have a moment.

We're sorry to hear that a loyal Dawn fan like you feels this way about the scent. We can assure you that a lot of thought goes into our products. We'd like to mention that while our Dawn Platinum Refreshing Rain now goes by Dawn Platinum Fresh Rain, no scent change has taken place. This was a name change only. However, if you'd prefer a different scent, we hope that you'll give another Dawn version a try. It may be helpful to know that our lightest scent can be found in our Dawn Free & Clear. If you'd like any further assistance, please give us a call at (800) 725-3296 when you're able.

Firstly, thank you so much for your lifetime of loyalty and support. We're so very sorry to hear about this, but we have some good news. The amount of suds you see doesn't determine how clean your dishes get. Even if you see none, you can still get a great clean. The amount of suds you see is impacted by how greasy your dishes are. If you want to see more suds, you can simply add more dish soap to see them. We'd love to hear from you about this, and ensure the feedback of a loyal user like yourself is heard. Please call us at (800) 725-3296.