Molly, we're so happy that you like the way our Dawn Platinum Dish Soap works for cleaning your dishes. We also appreciate your input as to the scent. While we know that fragrance preferences are very subjective and personal, we'll make sure to let our team know how you feel. If you have any questions, or if we can help you further with this, please give us a call at (800) 725-3296. We're here to help.

We're sorry that this has been your experience, and we hope that your family is feeling better. Safety is at the heart of all we do here at Dawn, so we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. We'll be sure to pass your comments along. We certainly wouldn't expect Dawn to impart any taste of the product into your dishes. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it's possible. If certain items always pick up a flavor, they're probably worn to the point of being porous, and should be rinsed thoroughly and shouldn't be soaked. We hope that you find this helpful. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 725-3296 when you have a moment.

We're sorry to hear that a loyal Dawn fan like you feels this way about the scent. We can assure you that a lot of thought goes into our products. We'd like to mention that while our Dawn Platinum Refreshing Rain now goes by Dawn Platinum Fresh Rain, no scent change has taken place. This was a name change only. However, if you'd prefer a different scent, we hope that you'll give another Dawn version a try. It may be helpful to know that our lightest scent can be found in our Dawn Free & Clear. If you'd like any further assistance, please give us a call at (800) 725-3296 when you're able.

Firstly, thank you so much for your lifetime of loyalty and support. We're so very sorry to hear about this, but we have some good news. The amount of suds you see doesn't determine how clean your dishes get. Even if you see none, you can still get a great clean. The amount of suds you see is impacted by how greasy your dishes are. If you want to see more suds, you can simply add more dish soap to see them. We'd love to hear from you about this, and ensure the feedback of a loyal user like yourself is heard. Please call us at (800) 725-3296.

Greetings, David, thank you for sharing your review of your Dawn Liquid Dish Soap, with Refreshing Rain Scent. Please know, your comfort and safety are incredibly important to us, and we only expect a positive, sparking experience to be the result of using this hand dish soap in your kitchen sink. We truly hope you'll give us a call, and give us an update on how you're feeling. Our number is 1 (800) 725-3296, we're taking calls Mondays through Fridays, from 9 AM to 6 PM, EST, call at your convenience.

Your loyalty to Dawn over the years is very much appreciated. We're sorry to hear that you had this experience, and we hope that you're doing well. We can assure you that our Dawn Platinum has been thoroughly evaluated to be safe when used as directed. As well, we have many quality checks in place to ensure that you can get the best possible results with Dawn. We'd like to mention that while the name of this product was changed from Dawn Platinum Refreshing Rain to Dawn Platinum Fresh Rain back in February, no scent change has taken place. This was a name change only. As well, we've made no recent changes to this formula. We'll make sure that your comments are shared with the rest of our team, and we do recommend that you discontinue use of this particular product if this has been your experience. If you'd prefer a different scent, we hope that you'll give another Dawn version a try. Our lightest scent can be found in our Dawn Free & Clear, and we also offer our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a chance.

We thank you for sharing your feedback on our recent change to Dawn. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.