Thank you, for sharing your thoughts and experience with your recent purchases of Dawn Platinum Dishwashing Liquid with Refreshing Rain. Our highest priority is for the safety of you and all in your household. Our Safety Team assures us that every bottle of Dawn Refreshing Rain is safe, when used as directed. Please stop using the bottle, and put it off to the side where it won't be used or tossed out. Then, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296. We hope to talk with you soon, so we can help.

Thanks for taking the time to share your recent Dawn Platinum experience with us, and we'll be sharing your feedback about the level of scent with our team. We wouldn't expect the scent to linger on your dishes, and our products go through lots of quality testing to try to ensure your satisfaction. We're here to help and would like to share that if your dishwasher has a filter, we suggest removing it and cleaning it according to the manufacturer's instructions, and then running on a sanitize cycle. Additionally, some materials, such as cast iron and plastic, can absorb odors. If certain items always pick up an odor, they could be old or worn to the point of being porous, and we'd recommend washing by hand. Additionally, our Platinum Dishwasher Soap is more strongly scented as an answer to consumers who see that as a benefit. We'd like to learn more about your experience, and tell you more about our Free & Clear dish soap. Please give us a call at (800) 765-5516.

Thank you for your feedback!

We certainly appreciate this great loyalty you've shown Dawn throughout the years. We put a lot of thought into creating features that we think you'll enjoy, so we're sorry that you're not a fan of the scent. We'd like to mention that we haven't made any recent changes to our Dawn Platinum scent. While it has recently been renamed Fresh Rain from Refreshing Rain, this was a name change only. Your feedback will be shared, and please know that we do offer a variety of scents here at Dawn, and we encourage you to give another version a try. You're always welcome to give us a call at (800) 725-3296 if there's anything more we can assist you with.

Thank you for leaving your thoughts on our Platinum Dishwashing Liquid. We want you to know we have many checks in place to ensure our products are safe and effective, so we appreciate you giving us your feedback. We understand that scent preferences are personal and vary from person to person, so we'll be sure to share your experience with our Quality Team. So we can gather some more information for them, and provide any assistance we can, please give us a call at 1-800-725-3296.

Thank you for taking the time to leave a review. We're sorry to hear you had this experience with Dawn's scent, and you can be assured your thoughts are being taken seriously. In case this helps, we do offer an unscented Dawn, which we think you'd love. Check it out here: https://dawn-dish.com/en-us/products/dawn-free-clear-ez-squeeze-dish-soap-unscented/

We're sorry you aren't happy with the recent change in Original Scent after many years of loyalty, Sheri. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver our customers the best possible experience. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. We'd be happy to answer any questions or gather additional feedback. Please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.