Thank you for sharing your feedback with us. We're always performing rigorous quality checks to ensure our Dawn arrives to you in the perfect condition. We want to assure you that we have made no changes to our Dawn Platinum Fresh Rain, and would not expect it to smell different. We'd like to look into this, and would appreciate you giving us a call at (800) 725-3296.

Your safety is our primary focus, and we're so sorry to learn your bottle of Dawn Platinum Dishwashing Liquid, with Refreshing Rain didn't work out for you. Each bottle and batch of hand dish soap is thoroughly evaluated to be safe when used as directed; please stop using this bottle and put it off to the side in case we need to ask you to return it. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296. Call today.

We're sorry you aren't happy with the change in Refreshing Rain. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.

We're sorry you aren't happy with the recent change in Original Scent, Annie. We know this transition and its potential impact on your experience with our product. We acknowledge that this is the first scent change for Dawn Original in over ten years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. We'd love to hear more about your experience so we can make a complete report to our team and help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday, 9 AM - 6 PM EST.

We certainly appreciate your great loyalty to Dawn, and we're sorry to hear that you had this experience. We hope you're doing well, and we can assure you that our Dawn Platinum Fresh Rain has been thoroughly evaluated to be safe when used as directed. While our Dawn Platinum Refreshing Rain is now being called Dawn Platinum Fresh Rain, this was a name change only. We've made no changes to the scent itself. As well, while we love to hear great success stories, we'd like to mention that Dawn has only been approved to be used for the alternative uses that are listed on our website. We'll be sure to share your comments with our team, and we do recommend that you discontinue use of this particular product if this has been your experience. We do have many Dawn versions available, and you may be interested in giving our Dawn Free & Clear a try if you'd prefer a lighter scent. So that we can learn more and gather additional details for our Safety Team, please give us a call at (800) 725-3296 when you can.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We truly appreciate your loyalty to Dawn, but please know we never want to leave you feeling less than impressed. Dawn Platinum has 4X more grease-cleaning power, so it should be cleaning those tough messes with ease. We'd like to learn more about your experience to share with our Quality Team and help with this, so please give us a call at (800) 725-3296.

Thank you for sharing your experience with the new scent of Dawn. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, and this is not something we would expect. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn. Speaking of an unscented version, recently, we introduced Dawn E-Z Squeeze Free & Clear Fragrance-Free to store shelves. It has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.