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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars
28.5K ratings8,453 reviews
  1. 5 stars89% (25.5K)
  2. 4 stars6% (1,638)
  3. 3 stars1% (386)
  4. 2 stars1% (179)
  5. 1 star3% (851)

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Showing 5,761-5,770 of 8,453 reviews
Jun 3, 2021
Reviewer name: Museumgirl
1 out of 5 stars
1 out of 5 stars review

Why change this product

I bought this thinking it was regular Dawn. The smell is horrible. Perfume-like which is not what I want when I wash dishes. Bought this at a warehouse store so it will be awhile before I can use it all. Too far to take it back so I'm stuck. Please stop playing with a great product.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

We're sorry to hear that a loyal Dawn fan like you isn't enjoying our Dawn Platinum, and we'll be sharing your thoughts with the rest of our team. We'd like to mention that this product hasn't undergone any changes since it was first introduced. As well, we can assure you that all of our products have been thoroughly evaluated to be safe to use as directed. If the product has a stronger scent than you'd like, we suggest trying to decrease the amount that you're using. Your satisfaction means everything to us, and we'd be happy to learn more about your experience. When you have a moment, please give us a call at (800) 725-3296.

May 29, 2014
Reviewer name: Barney
5 out of 5 stars
5 out of 5 stars review

Multipurpose cleaner!

[This review was collected as part of a promotion.] This is one of my favorite household products. I not only use it for dishes, I also use it to quickly wash away food stains on clothes, and food stains on my furniture. It has a fresh, clean scent and it also gentle on my hands.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
Jul 8, 2024
Reviewer name: Headaches
3 out of 5 stars
3 out of 5 stars review

Do not like the new scent!

I really wish the scent had not been changed. I have used Dawn for many, many years due to its many uses and cleaning power but also because of the scent. The new scent is giving me migraines and/or allergy issues. Please go back to the original scent.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We appreciate that you've used Dawn for years, and are sorry the Fresh Rain scent is giving you migraines. Extensive research and consumer testing goes into our products to create appealing dish soap options, and our products are tested to be safe when used as directed. Because sensitivity is occurring, we recommend that you discontinue use of this fragrance. We offer a variety of product versions, and would like to help a loyal Dawn fan like yourself find another Dawn dish soap version you can love. Our Team would like to further assist you, and ask that you please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

Oct 26, 2023
Reviewer name: JoySm
1 out of 5 stars
1 out of 5 stars review

Horrible Smell

The smell is sickening and almost impossible to get off of hands, sponge and dishes. My elderly parents use Dawn and at every visit I have been soaking their dish sponge in bleach and literally rinsing my hands in bleach to get rid of the smell. But it cleans the dishes. So I thought the bad smell was due to their Housekeeping habits. I bought a bottle. UGH. Now I understand that the smell is from the Dawn. Smells rotten. Throwing this away.

Review from dawn-dish.com
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reply from Customer Care

We're sorry to hear that this has been your experience. We can assure you that Dawn does go through many quality checks to ensure that you can get the best possible results, and that our products have been thoroughly evaluated to be safe when used as directed. We'd like to mention that it's possible that cleaning ingredients from the dish soap can become trapped in a dishcloth or sponge. Over time, these ingredients can break down and cause a malodor. For best results, follow these tips: -Make sure the dish water is hot enough when washing the dishes (115*F or 47*C). -Don't allow the washcloth or sponge to soak in the water. -Thoroughly rinse the cloth or sponge after each use and allow it to dry. -Launder your dishcloth in the hottest water safe for the fabric, and bleach, if safe for the fabric. Sponges can be washed in hot, soapy water or can be washed in the top rack of the dishwasher. As well, we wouldn't expect Dawn to impart the of the product taste into dishes. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous and should be washed by hand. It might help to know that cast iron and plastic items can absorb flavors. We hope this is helpful, and your comments will be shared with our team. We also recommend discontinung use of this product if you find that you're having this experience, if you haven't already. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a moment.

Aug 31, 2024
Reviewer name: Nonni98
1 out of 5 stars
1 out of 5 stars review

Why the awful smell? Why???

If I could give this 0 stars I would. Dawn is still the best dish soap to clean almost anything including dishes, but with this new scent it has become the worst thing ever. Really. The. Worst. Thing. Ever. It simply stinks. It's actually nauseating. and then the odor lingers in my kitchen and on the dishes, even when I over-rinse them. Please, get rid of all scent. I want to keep using this, but I am going to have to stop.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're so sorry the Refreshing Rain scent lingers and is not the scent you wanted, Nonni. Please know your safety is our top priority and we take your concerns seriously. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend you discontinue using this product. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. So we can complete a report for our Safety Team and help you further, please hang on to the product and call us at (800) 725-3296 Monday through Friday, 9 AM to 6 PM EST.

Mar 24, 2015
Reviewer name: Starly65
5 out of 5 stars
5 out of 5 stars review

This awesome product is without a doubt is the BEST on the market!!!!

[This review was collected as part of a promotion.] I have used regular dawn most of my adult life,until you came up with wonderful smelling,dirt,and grease removing,long lasting,reasonably priced,gem of a product,which I might add the name says it all!! (Dawn Ultra Platinum){refreshing rain scent} I will never skimp on this,when you are the Best ,there will never be another!!

Review from dawn-dish.com
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Oct 19, 2023
Reviewer name: Happy Dawn user
5 out of 5 stars
5 out of 5 stars review

A great oil buster

This dish liquid is the best ever, it got silly putty out of my great-grandsons swimming trunks, could not believe it but it worked , I will never buy anything else. This has been my go to soap for a long time and it will continue to be in my kitchen . Thank you for this product.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
Jan 15, 2022
Reviewer name: RPort
2 out of 5 stars
2 out of 5 stars review

Overwhelming Scent

I just couldn't deal with the smell of this soap, so I returned it to the store. If you are sensitive to scents, this is not the Dawn for you. Stick with the original. I also did not notice any difference in how well it cleans, so another reason to stick with classic Dawn.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

We want to make doing dishes easier, and we're very sorry you had this experience. Please know that your safety is tip top of what we think about and our soaps are rigorously tested to be safe when used as directed. We'd like to get more information for our Quality and Safety Teams. When you get a moment, please call us at 800-725-3296.

Sep 4, 2024
Reviewer name: mickey10000
1 out of 5 stars
1 out of 5 stars review

Horrible scent, horrible new formula

The new scent and formula is not appealing and the soap has caused an outbreak on my hands. I am very disappointed in this change and wouldn't recommend this product to people with sensitive skin. Dawn, please change the formula back. Look at the internet. Nobody likes it! People are scouring stores for old formula bottles just to avoid using your new product.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're very sorry to hear about your experience with our updated scent, Mickey. Quality and safety have always been at the forefront of everything we do, and while scent preferences will always vary from person to person, we would not expect you to have this reaction when using it as directed. This is because all of our products go through extensive testing to ensure safety with proper use. Your wellbeing means a lot to us, and we hope that you're feeling better. While you most likely did so already, please discontinue using the Dishwashing Soap to avoid any further irritation. This isn't something we take lightly, so we'd like to make a report to our Quality and Safety Team, make sure your voice is heard about the change, and try our best to make things right. Please give us a call (800) 725-3296.

Jul 8, 2024
Reviewer name: Camell
1 out of 5 stars
1 out of 5 stars review

Dawn Clean Scent

The new Dawn scent is awful. Overpowering and sickening, no one wants to wash their dishes with heavy perfume. I've been using Dawn for many years, why would they mess with such a good product? Please go back to the original scent because I'm looking for a new dish washing product. Loyal customers are hard to find!!!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're sorry to hear you aren't a fan of the upgraded scent. We acknowledge that this is the first scent change for Dawn Original in over 10 years, and we apologize for any inconvenience or dissatisfaction this may have caused. Please rest assured that we value your feedback greatly, and we have already relayed it to our Research and Development (R&D) team. Your input is vital in helping us improve our products and ensure that we deliver the best possible experience to our customers. Your feedback will be instrumental in guiding the Dawn Team as they continue to work on future innovations. In the meantime, we hope you'll try our unscented Dawn. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 725-3296.