We do apologize for the discomfort you're sharing, and assure you that safety is our top priority. Our Safety Team works hard to make sure all our dish soaps are thoroughly evaluated to be comfortable to use, when used as directed. Based on what you've shared, we recommend you stop using your bottle of Dawn, whether it's the Dawn Ultra with the updated Original Scent or the Dawn Platinum with Refreshing Rain fragrance. Keep the bottle in a secure place, where it won’t be lost or used, as we may ask you to return it to us. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST for the best help we can deliver. Our number is 1 (800) 725-3296._a424U00000SM5nxQAD

We're so sorry the Refreshing Rain scent lingers and is not the scent you wanted, Nonni. Please know your safety is our top priority and we take your concerns seriously. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend you discontinue using this product. We hope you'll try our Dawn E-Z Squeeze Free & Clear Fragrance-Free, which has all of Dawn's cleaning power and no added scent. So we can complete a report for our Safety Team and help you further, please hang on to the product and call us at (800) 725-3296 Monday through Friday, 9 AM to 6 PM EST.

We're sorry to hear you've had this experience with our Dawn soap, Jerry. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. We understand that there have been recent changes in the scent of Dawn Platinum, and would like to assure you that we understand the potential impact this may have on your experience. So we can learn more about this for our Safety Team, and so we can provide assistance, please give us a call at 1-800-725-3296.

We hear you and are sorry you aren't happy with our formula update. Your satisfaction means the world to us, and we will be sure to pass your feedback along to the rest of our team. Your comments will help with our research. So we can learn more, please call us at (800) 725-3296 when you have a moment.

We are sorry you didn't enjoy the smell of Refreshing Rain, Scoot. We will be sure to pass this feedback on to the rest of our team. We had a formula change in February, but we wouldn't expect this to result from it. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

Thank you for sharing your experience with Dawn Platinum Dishwashing Liquid, with Refreshing Rain scent. We try very hard to make fragrances that only please, but understand that every nose is unique. We want to help you get the best results when washing your dishes, and that includes enjoying a fragrance that makes you smile. Please, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We are sorry you aren't happy with the scent or results with Refreshing Rain, Cassie. We have many quality checks to ensure each dish is left sparkling clean, and we are sorry this wasn't the case with your recent purchase. We did have a formula upgrade, but we wouldn't expect this to result from it. So we can help you get back to the sparkling clean you expect with Dawn, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

Thank you for sharing your honest feedback with us, Indy1. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.