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Customer reviews for Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz. for
Dawn Platinum Dishwashing Liquid Dish Soap, Refreshing Rain 90 fl. oz.
4.8 out of 5 stars
stars
28.5K ratings8,453 reviews
  1. 5 stars89% (25.5K)
  2. 4 stars6% (1,638)
  3. 3 stars1% (386)
  4. 2 stars1% (179)
  5. 1 star3% (851)

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Showing 5,531-5,540 of 8,453 reviews
Jul 30, 2024
Reviewer name: Customer37
1 out of 5 stars
1 out of 5 stars review

New scent is terrible

Like many other customers, I find the new scent is terrible! It’s too strong, it causes sneezing and eye watering. And the scent and taste doesn’t come out. Our pets won’t eat from dishes that are washed with it. And our coffee now has a soapy taste. The old Platinum Fresh Scent was better On the plus side, no one want me to hand wash any thing, so it all gets washed in the dishwasher.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're sorry to hear that this has been your experience, and we hope that you're doing well. We can assure you that our Dawn Platinum Fresh Rain has been thoroughly evaluated to be safe when used as directed. As well, it has gone through many quality checks to ensure that you can get the best possible results with the ease. We wouldn't expect Dawn to impart the product taste into dishes or food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it's possible. If certain items always pick up a flavor, they're probably worn to the point of being porous. We suggest not soaking porous items, but instead making sure that they're washed immediately and rinsed thoroughly. We'd also like to mention that while our Dawn Platinum Refreshing Rain was renamed to Dawn Platinum Fresh Rain, no scent change took place. We'll make sure to share your comments with our team, and we do recommend that you discontinue use of this particular product. For a lighter scent, we suggest checking out our Dawn Free & Clear. You also may be interested in our Dawn Free & Clear Fragrance-Free. So that we can learn more and gather some details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you're able.

May 5, 2024
Reviewer name: Kitty litter in a bottle
1 out of 5 stars
1 out of 5 stars review

Terrible smell

I love Dawn soap, but I accidentally grabbed the Fresh Rain scent. Hand down the worst smelling product. It straight up smells like Freshstep kitty litter. Do you guys use the same scent?!?!? I really don't want my dishes smelling like cat litter. Please go back and fix the smell.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thank you so much for your feedback. Scent preferences will always vary from person to person, but as you can imagine, we don't expect your dish soap to smell like cat litter. We're so very sorry to hear about this. We'd like to make a detailed report to our Quality Team and help. Please call us at (800) 725-3296.

Jan 20, 2024
Reviewer name: Shopping Mom
1 out of 5 stars
1 out of 5 stars review

Horrible smell

The refreshing rain scent is truly awful and I’m out of the fresh scent . Every store only has the large bottle in refreshing rain currently and I love dawn but I can not do this scent. At the very least give us an option. My go to is fresh scent in the giant bottle.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We're very sorry to hear you're having trouble finding your favorite and we appreciate your honest feedback on our Refreshing Rain scent. We do understand that fragrance is a very personal preference and that's why we try to offer a wide variety of options. We haven't discontinued our Fresh scent, so we recommend calling your local big-box stores to see if they have any in stock or if they can order some for you. If you'd ever like to share more of your experience, please also don't hesitate to give us a call at (800) 725-3296.

Feb 24, 2024
Reviewer name: Santih
2 out of 5 stars
2 out of 5 stars review

WE HAVE BECOME MORE ENVIRONMENTALLY CONSCIOUS

I have used Dawn Dish Liquid ORIGINAL SCENT for decades. I have always loved the way it cleaned the dishes and never having to use more than a few squirts in the sink. The scent was pleasant and did NOT linger on the dishes. Changing the formula is very disconcerting. Upon further research, I have determined to NOT use ANY of the Dawn products and am bringing the unopened bottle of the new "Fresh Rain" scent back to the store. Here is a link as to why you should NOT use Dawn, Fresh Scent or Fresh Rain: https://www.practiganic.com/2014/05/dish-soaps-good-bad-and-toxic.html

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We understand that there have been recent changes in the scent of Dawn, and would like to assure you that we understand the potential impact this may have on your experience, as we send our products through many checks to ensure they provide the best results for you. So we can learn more about this to help our Quality Team improve our products in the future, and so we can provide assistance, please give us a call at 1-800-725-3296.

Dec 25, 2022
Reviewer name: AmyMcG
1 out of 5 stars
1 out of 5 stars review

New formulation stinks

I have used this product for years. Bought a new bottle and whatever you guys changed, it was a huge mistake. Smells terrible, dried out skin after just washing a couple of items. So disappointed that I’m going to have to find a new product and throw this one away. I have never been so triggered to where I felt the need to get on a basic product’s website to leave a review.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

Your years of loyalty are appreciated, and we're sorry you had a disappointing experience using our Dawn Platinum Refreshing Rain dishwashing liquid. Extensive research and consumer testing goes into creating features that will appeal to our consumers. Still we know needs and preferences can vary, especially when it comes to scents. Because our hand dish detergent has been formulated to fight tough grease and stains on dishes, the grease lifting agent in our product also lifts natural oils from the users’ hands which can cause dryness. Your satisfaction is very important to us, and we’d like to learn more details to help. Please give us a call at 1-800-725-3296 from 9AM -- 6PM EST Monday -- Friday.

Mar 2, 2015
Reviewer name: camaro12
5 out of 5 stars
5 out of 5 stars review

Not just for dishes!!!

[This review was collected as part of a promotion.] I have used it in my laundry and it beats all pre- treatment products I have used. This is the best multipurpose product ever. If you have children or even grown up stains like spilled coffee it WORKS!!! So easy to use and a little goes a long way. I LOVE DAWN PLATINUM POWER!!!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
Mar 4, 2015
Reviewer name: jeanne13
5 out of 5 stars
5 out of 5 stars review

It's always Dawn in the Kitchen

[This review was collected as part of a promotion.] It just dawned on me that it is dawn in my kitchen every day." Dawn provides me with not only a refreshing smell but a powerful cleaning agent for all my dishes, and counter tops. With Dawn I always feell like I am getting my moneys worth in a good product. Thanks for the break of Dawn!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
May 10, 2024
Reviewer name: boehmkj
1 out of 5 stars
1 out of 5 stars review

Disappointed in new scent

I hate the new scent I loved using Dawn because it worked well and the scent was not full of purfumes like other dish soaps. I will not be buying Dawn going forward, I will be looking for a new dish soap. I am really disappointed you would change the scent that was fine to something so overpowering.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

We appreciate that you've loved Dawn, Boehmkj, and are sorry you're disappointed with the new Fresh Scent. Extensive research and consumer testing goes into our products to create appealing features that we hope loyal Dawn fans like yourself will love. Feedbak like yours is very important to us, and we've passed along how you dislike the new scent. If you would prefer an unscented option, we recommend checking your local stores for our new Dawn Free & Clear Fragrance-Free dish soap in the EZ-Squeeze bottle. Your satisfaction matters, and we'd like to gather a few details from you to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

Jan 21, 2023
Reviewer name: KMKH
1 out of 5 stars
1 out of 5 stars review

Why the terrible change????

My mom used Dawn and I'm 50 and have always used Dawn but can't anymore due to the change in product. The new scent is terrible and super overpowering! my kids and husband even noticed and out plastics continue to smell even after being rinsed several times. Yuck!!!!

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from The Dawn Team

We're certainly sorry to hear such a loyal fan like yourself had this experience. We recently upgraded the Dawn Platinum Refreshing Rain Dishwashing Liquid formula to help dissolve everyday grease and tough, cooked-on messes quickly and easily, and with that was a slight increase in perfume level. Please know we never want to leave you feeling disappointed, so we'll be sharing your feedback with the rest of our team. In the meantime, we'd like to help find a different scent that works for your needs. We hope you'll give us a call at (800) 725-3296 once you have a free moment.

Jun 17, 2024
Reviewer name: KathyC
1 out of 5 stars
1 out of 5 stars review

Disgusting cheap smell

The new scent has a disgusting gross smell, like the cheapest soap you’d find at a dollar store. I see many others complaining about the new scent and all you can say is “we’re sorry, but try our unscented dish soap” Was that your entire objective, to get us to use your “unscented” soap? I personally like to have a nice scent as I’m doing dishes, so I won’t be buying your “unscented” dish soap and I threw away the brand new bottle of Dawn “new scent” and I’ve switched to another brand of soap.

Review from dawn-dish.com
Helpful?4IQJXCERQA773700063962
reply from Customer Care

Thank you for leaving this review on Dawn Original's new scent, KathyC. Your feedback is important to us and it will be shared with our team. We'd love an opportunity to regain your brand loyalty, and hope you'll call us at (800) 725-3296.