We're sorry to hear you aren't happy with your Dawn. We want to assure you that any upgrades are tested to ensure you always get the very best. We did change the formula in February of this year. It was updated to help dissolve both everyday grease and tough, cooked-on messes quickly and easily, and we are sorry to hear that this is not what you are experiencing. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect to hear these things. So we can learn more about your experience, please call us at (800) 725-3296.

We're truly sorry to hear a loyal fan like yourself is unhappy with the scent change. Please be assured that we value your feedback greatly and we're sharing it with the rest of my Dawn Team. We have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. Please give us a call at (800) 725-3296 so that we can help with this.

Your happiness is very important to us, and we're so sad to learn you're not loving your Dawn Platinum Dishwashing Liquid, with Refreshing Rain scent. We always want to make you smile, and we try very hard to help you love every fragrance we use. That being said, we know every nose is unique, and we're confident another scent will bring you joy. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

Your 35 years of loyalty means the world to us, Lindy1, and we're very sorry you had this unpleasant experience. We'd recommend discontinuing further use of your bottle and ask that you give us a call at (800) 725-3296. We hope to gather some information on it for our Safety Team and help you out.

We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're sorry you aren't happy with the new Refreshing Rain Scent. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, so we appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can help you further, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

We're sorry to hear you've had this experience with our Dawn Platinum. We want you to know our products are thoroughly evaluated to be safe when used as directed, so this is not something we'd expect to see. If you haven't already, we'd recommend you discontinue use of this product, and that you hold onto it in case we need to retrieve it for evaluation. So we can provide assistance with this, and gather some info for our Safety Team, please give us a call at 1-800-725-3296.

Thank you so much for your feedback. Scent preferences will always vary from person to person, but as you can imagine, we don't expect your dish soap to smell like cat litter. We're so very sorry to hear about this. We'd like to make a detailed report to our Quality Team and help. Please call us at (800) 725-3296.

Thanks for trusting Dawn Liquid Dish Soap with Refreshing Rain Scent. Please know, Dawn Refreshing Rain hasn't been changed since 2022, so the performance you're getting should be the same is it's been the last couple of years. We have begun referring to Refreshing Rain as Fresh Rain, so that may be different, but the product should be the same. Know we're always here to make sure you're happy, and if you'd like further assistance with this purchase, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.