We thank you for sharing your feedback on our recent change to Dawn Ultra Original. We know this is the first change in over 10 years, and that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.

We're sorry to hear that you're unhappy with the scent of your Dawn Ultra, Leslie! We do extensive research and testing when we create our products to make sure they meet the needs/preferences of our consumers, and provide an effective clean every time when used as directed, so please know that this isn't the experience we want you to have when using Dawn, and we value your input greatly. Consumer feedback is vital in helping us improve our products and ensuring that we deliver the best possible experience to our consumers. To remove the scent from your dishes, soak the items in hot water with some distilled white vinegar added to it, or if they're dishwasher safe, pour some vinegar into the bottom of the dishwasher and directly into the dispenser, then run them through the machine. It may take a couple of cycles, but the smell will come out. Additionally, you can rewash your hands with mild hand soap to remove the scent. Your satisfaction means a lot to us, and we hope you'll give Dawn another try. We have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. We'd love to help you find the right product for you and assist further with this. Please give us a call at (800) 725-3296, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

We're so sad to learn this, as it's not what we expect. Our Dawn Platinum Dishwashing Liquid Dish Soap, with Refreshing Rain fragrance, should be performing better than ever, since we recently improved the grease and grime fighters, making it easier, and quicker, to break down mess. We'd be happy to talk with you about this, and help you out. Give us a call at 1 (800) 725-3296. We're by our phones from 9 AM to 6 PM, EST, Mondays through Fridays.

We're so sorry you aren't happy with your recent Dawn, Refreshing Rain purchase, Annucia, and we hope you're feeling better. Clean dishes and happy consumers are at the heart of all we do, so we're glad you let us know, and you can be assured we'll share your comments with our Safety Team. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities to scents. If you haven't already, we recommend you discontinue use of the product. Please rest assured that we value your feedback greatly and have already relayed it to our Research and Development team. Your input is vital in helping us improve our products and ensure we deliver the best possible experience to our customers. Because we want your comments to get the attention they deserve, please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.

We're sorry to hear that this has been your experience, Leigh Ann, and we hope that you're feeling better. We can assure you that Dawn has been thoroughly evaluated to be safe when used as directed. We also put a lot of thought into creating features that we think you'll like, though we do understand that preferences can vary from person to person. We'll be passing this along to the rest of our team, and we do recommend that you discontinue use of this product. So that we can learn more about your experience and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 725-3296 when you have a moment.

Thank you so much for letting us know about your recent experience. This certainly isn't what we expect especially since we have not made any changes to the scent of this product. We'd like to collect some details and help you with this. Please call us at (800) 725-3296.

We're sorry to hear you're unhappy with the Dawn scent change. We do have a variety of scents if the Original no longer meets your needs, including an unscented version called Dawn Free and Clear, Unscented. Please give us a call at (800) 725-3296 so that we can help with this.