We always want anyone who trusts Dawn to feel comfortable, and safe, while using our products, and our Safety Team is very active, making sure every ingredient and formula meets all safety guidelines. Please know, we truly hope you're feeling OK and we hope you'll give us a call, so we can check in on you, our number is 1 (800) 725-3296. We're here to talk from 9 AM to 6 PM, EST, Mondays through Fridays. Please, call when you can.

Firstly, thank you so much for your loving and using Dawn. We're so very sorry to hear that this has been your experience with this dish soap. We're always looking for ways to improve our dish soaps, so we sometimes change the scent of our products after getting positive feedback during extensive consumer testing. However, while scent perceptions and preferences will vary from person to person, we never expect the scent to be so strong that it makes users feel sick when used as directed. Please discontinue using it. This isn't something we take lightly, so we'd like to connect, make a report to our Quality and Safety Teams, and help you with this. Please call us at (800) 725-3296.

We’re very sorry you’re unhappy with one of our updated Dawn scents, Jojo. When we design and update our products, we do extensive research and consumer testing to create features that we think you will love. We know that scent preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd like to help more, and tell you about our Free & Clear Unscented Dish Soap, so please give us call at (800) 725-3296.

Thank you for bringing this to our attention, and we hope you're feeling much better. Our Dawn products are put through rigorous safety tests to ensure they're safe for use. We understand that scent sensitivity can vary from person to person, and we're sorry to hear you were feeling sick from your Dawn Platinum Green Papaya. If you have not done so, we recommend discontinuing use. We want to learn more about your experience, please give us a call at (800) 725-3296, anytime from 9:00AM-6:00PM EST.

We're sorry to hear you aren't enjoying this bottle of Dawn. With the many health and safety tests this dish soap has undergone, this isn't the result we expect. Your well-being is very important to us, so we hope you're feeling better now. If you haven't already, we recommend that you discontinue using this bottle. So our Safety Team can make sure you're ok, we ask that you please give us a call at (800) 725-3296.