Hey there, Zaina, thanks for sharing your experience with my Magic Erasers. It may be helpful to compare my Erasers to the end of a pencil; as you rub away mistakes, the eraser on it wears down. All you need is a bit of water and a bit of elbow grease, and those cooking burns should magically disappear. I hope you'll give me, and my team, a jingle. We're by our phones Mondays through Fridays, from 9 AM to 6 PM, EST. My number is 1 (800) 867-2532, give me a call today for help.

We understand not everyone wants their Magic Erasers scented, and we’re sorry to hear you didn’t get what you were looking for! We want to assure you our Original and Extra Durable Magic Erasers are still unscented, but our Variety Pack comes with our Magic Eraser Kitchen with the Power of Dawn, which has the scent of Dawn, and the Magic Eraser Bath versions, which comes in a Lavender option. Your feedback on the scent is important to us, and we’ll make sure your comments are heard by our team. If you have any questions, please give us a call at (800) 248-1612.

Your input means a lot to us! We've let the team know that you'd like to see something like a Magic Eraser mop to help you tackle everyday messes.

We appreciate you reaching out to make us aware of your experience. While our Eraser is designed to compress and break down as it's used, it should certainly last you longer than just one use. For best results, wet the pad with water before you use it, then squeeze out excess water rather than twisting the pad.

We're sorry to hear that our Magic Eraser didn't do a wonderful job cleaning, Carissa. This certainly isn't the experience we want you to have with Mr. Clean and we'd like to help. When you have a moment, please give us a call at (800) 867-2532 so we can learn more about this.

We're so sorry to hear this. Please know that all of our products go through many quality checks and tests before they reach you to ensure that you are getting the best product possible. We'd like to better understand your experience, and we hope that you'll give us a call at (800) 248-1612.

Mustard stains are no match for the magical powers of our erasers! We're so thrilled to hear we we're able to help save your cabinets :)