We're so sorry to hear you had this experience! Our products go through several stages of quality checks, so this certainly isn't what we'd want for you, and we're disappointed these made it to you in a way neither of us would expect. We'd like a chance to gather some more information so we can make this right. Please give us a call at (855) 206-8286 when you have a moment, and we'll be happy to further assist you.

We're so sorry the scent was too strong, and we'll certainly alert our Quality Team to look into this, Rebecca. Our Always Discreet Pads do include OdorLock Technology to mask odors and help you feel confident throughout the day, and after much research, the fragrance is most noticeable when you first open your package but should dissipate as time goes on. We'd like to look into your product details to see where we went wrong and see how to help with your purchase, so please call us between 9:00 AM - 6:00 PM EST, Monday - Friday, at 1-855-206-8286.

We're sorry you didn't like the scent from our OdorLock Technology in the Always Discreet Underwear, and we appreciate you considering us. While the scent is usually most intense when you first open the package, it should start to dissipate as you use the pads. For our friends who can't use scented products, we have the Always Discreet for Sensitive Skin products that may work better for you, and we're sharing your review with the product team. Please call us at 1-855-206-8286, M - F, 9 am to 6 pm EST for further assistance.