How often the Always Discreet Pads need to be changed depends on your leakage levels and your personal preferences. Our products are designed to provide up to 100% leak free protection, so we're certainly sorry to hear this hasn't been your experience. We'd like to learn more details to share with our Quality Team and help with this, so please give us a call at (855) 206-8286.

We do extensive research and consumer testing when we design our products to create features that we think you'll love, Beverly, so we're sorry to hear this hasn't been the case with your recent Always Discreet purchase. We know that preferences can vary from person to person, and we always take consumer feedback into account when making changes or designing future products, so we'll be sure to let our team know you'd like to see wider pads. Your satisfaction means everything to us, so if there's anything else we can do for you, then please don't hesitate to give us a call at (855) 206-8286.

Thank you for sharing this with us, Gloria! We want to assure you that our products go through strict quality checks, allowing you leak-free moments to conquer the day. Always Discreet Extra Heavy Long pads are great for long trips or overnight use, as they have a unique absorbent core with two RapidDry layers to form boosted protection in the center of the pad, holding five times the average leak, giving you that extra protection where you need it most. For side protection, the LeakGuards help keep wetness away from the edges and prevent run-offs at the sides where unexpected leaks tend to happen. We are sorry to hear this was not the case with your pack. What you have described is not something we would expect and is never the experience we want or expect our Always Discreet users to have. When you have a chance, please give us a call to share more at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.

We always want you to feel confident that you have the coverage you need, and are very sorry you were disappointed, Judy. Our products are extensively tested and go through numerous checks to ensure reliable performance and quality. We offer a variety of absorbency levels to best meet varying needs, and recommend moving up to the next size if you need a higher absorbency level.Your satisfaction truly matters to us, and we'd like to gather some additional information in order to further assist you with this. Please give us a call at 1-855-206-8286 from 9AM — 6PM EST Monday – Friday.