Thanks for sharing this feedback, Suz. We're sorry you feel this way, since a lot of thought does into the design of our pads, and they also go through many quality checks so that you can enjoy using them. We'll be sure to share your comments with our team. So that we can learn more about your experience, please give us a call at (855) 206-8286 when you have a chance.

Thank you for taking the time to share this with us, Kaye! We have many quality tests to ensure our pads have the coverage, protection, and fit you expect! Always Discreet pads are designed to be surprisingly thin and discreet while protecting against the heaviest leaks. These pads come in two lengths, Regular and Long. If you feel the Extra Heavy Long pads are too long, we recommend trying Always Discreet Extra Heavy Regular pads for a more comfortable fit while still getting the protection you deserve. Your satisfaction means everything to us, and we'd like to learn more about your experience and help you find the best pad to meet your needs. When you have a moment, please give us a call at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.

We’re very sorry to hear you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate you taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. If you'd like to share more or would like further assistance, please give us a call at 1-855-206-8286 M-F 9am-6pm EST.