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Customer ratings & reviews for
Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars9,418 ratings8,868 reviews
  1. 5 stars77% (7,282)
  2. 4 stars9% (828)
  3. 3 stars4% (341)
  4. 2 stars3% (322)
  5. 1 star7% (645)
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Showing 351-360 of 8,868 reviews
Oct 15, 2022
Grandma49
1 out of 5 stars review

Stinky when wet

I am a long time user of Bounty paper towels. They are so much better than cheapy brands. The last ones I purchased are very stinky! No odor until they get wet. And then very stinky. I will be throwing the rest away, 6 rolls!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

This isn't what you should expect with the many quality checks we have in place, and we're sorry to hear this. We'd like to help you, as well as share your experience with our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.

Mar 14, 2023
Mom of Two
1 out of 5 stars review

Bounty Changed, For the Worse

Our family has used Bounty paper towels for decades. This new version is noticeably thinner and weaker. Awful. I'm going to have to try a different brand for the first time in years, because this new version stinks.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We have a number of quality checks to ensure you get that same great quality that you have for decades, and we're sorry to hear that wasn't the case this time. We'd like to get more information to reassure you that we're still the paper towel you can rely on, as well as being able to share this with our Quality Team, so when you have a minute please reach out to us at (800) 926-8689.

Mar 4, 2022
Toomuchplastic
1 out of 5 stars review

Too much plastic

Hello, Why do you have to individually wrap Bounty paper towels in plastic after already selling the 12-pack in plastic? It's a waste and bad for the environment. Jennifer

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Thank you for letting us know how you feel about the plastic wrap on our Bounty Paper Towels. Please know that we rely on consumer feedback, just like yours, Jennifer, and we'll make sure to pass your comments on to our teams. If you have any questions, or if we can help further, let us know by calling 800-926-8689.

Mar 26, 2023
Mr Clean
1 out of 5 stars review

Bounty Just Short Sheeted Their Customers

Just opened a recently purchased 4 pak of Select a Sheet. The small sheet size used to be 11x7 1/8. Now it's 11x6! 1 1/8” smaller and a useless size. Charging more and giving us less! Not buying Bounty again until corrected.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We're sorry to hear you didn't have the expected experience from Bounty. We'd like to get more information, as well as share this with our Quality Team, so when you have time please reach out to us at (800) 926-8689.

Jan 18, 2023
Does anyone care anymore
1 out of 5 stars review

The new bounty is horrific

What ever happened to the days of a quality product and customer loyalty? Does anything even matter anymore? The company decided to wipe away years of goodwill in order to boost its bottom line. SAD.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

One of Bounty's claims to fame is its absorbency and strength, and we never want to let a loyal Bounty fan like yourself down. Our products go through many quality checks, and we try our very best to ensure that each arrives in good condition. We're sorry your latest purchase isn't meeting the standards we all know and love, and we'd like to take a closer look into this, so we can help. Please give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

Dec 20, 2022
JenNC
1 out of 5 stars review

What happened?!?!!!

The new paper towels horrible! Really wish I hadn't just bought a large package. I've been a loyal customer 20+ years but I'll be searching for a new brand based on this experience.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

You should always get the best from the many quality checks we have in place, so we're sorry to hear that wasn't the case this time. When you have a chance, please reach out to us at (800) 926-8689, and we'll get more information to help you, as well as share this with our Quality Team.

Jul 3, 2023
New towels disappointing
3 out of 5 stars review

Bounty towels just purchased are much thinner

I just started a new roll from a recent purchase. I immediately noticed that the towel is much thinner and less absorbent. It now feels like the cheap towels I never liked. Please fix it ASAP. I really liked the old towels.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We apologize for this experience with our paper towel and appreciate you reaching out. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. Your loyalty is appreciated and we want to talk with you further to gather some details and help make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday.

Mar 4, 2022
Ct8472
1 out of 5 stars review

Awful redesign

Bounty used to be a product unlike all others. Soft, absorbent and the sheets always tore off easily. The new design is none of these things. Save your money and buy grocery store brand, they're nicer at this point.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're sorry to hear that a loyal Bounty fan like you feels this way, and we'll be sure to pass your comments along to the rest of our team. We'd expect you to enjoy the best possible results with our paper towels, as they do go through many quality checks. Our paper towels did undergo a change in February 2021, and now are able to trap and lock messes even faster than before. As well, the sheets have a new emboss. We'd be happy to learn more about your experience, so please give us a call at (800) 926-8689.

Oct 20, 2022
Chase
2 out of 5 stars review

What happened???

Why are they so thin now? They don't absorb like they did not 4 months ago! I wouldn't buy anything else and now these have doubled in price with half the quality. Very sad. Will not be paying a premium for this anymore.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're sad to read your review, Chase, as we've actually improved the embossing on the towels, allowing for they to trap and lock more mess, faster than ever. Our Quality Team is very engaged in our factories, making sure every roll meets our high standards. We truly hope you give us a call, so we can get you back on the rolls we all know and love. We're here, Mondays through Fridays, from 9 AM to 6 PM, EST. Dial 1 (800) 926-8689, we hope to talk with you soon.

Jan 4, 2024
bubba6109
3 out of 5 stars review

PLEASE!! bring back the Forever Roll

Such a bummer that you decided to discontinue the Forever Roll. I have bought the Megaroll, but it's not nearly as big as the Forever Roll and the home delivery was great!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We understand your frustration and will share your disappointment with our Product Team. Feedback from loyal consumers like you helps a lot, and we're always looking for ways to improve your experience with the Quicker, Picker, Upper, and comments like these mean a lot to us. We're so beary sorry about the Charmin Forever Roll, and if you'd like to discuss this further, call us at 1-800-926-8689, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you further.