We don't want this to be the last impression of a favorite your family trusts, Vicki, and we're sorry about your recent experience with Bounty. Our Team is aware of a quality issue that may be impacting your product, and this issue does not meet our high-quality standards. We're implementing immediate interventions to address product quality outages and are implementing corrective actions with the highest urgency. We take your feedback seriously and appreciate you letting us know you're not pleased. We want to offer you appeasement to make this right and review the product details so we can improve. When you have a moment, call us at 1-800-926-8689, M-F, 9 am to 6 pm EST.

We're sorry a loyal Bounty fan like you has been having this experience, and we'll be sure to let our team know how you feel. We can assure you that we have many quality checks in place to ensure that you can enjoy the best results with our paper towels. The last change that we made to our paper towels was in February 2021, when we updated them so that they now trap and lock messes even faster. We'd be happy to look into this further, so please give us a call at (800) 926-8689 when you're able.

We can't thank you enough for your many years with us, Kathy. With the many quality checks we have in place you should always get the very best from Bounty, and we're disappointed to hear that wasn't the case this time. We'd like to get you reassured we're still the quicker picker upper that you can count on, so when you have a chance, please reach out to us at (800) 926-8689.

The number of sheets in a roll of Bounty depends on the size and the version you are purchasing, and all sheet counts and square footage are clearly displayed on the front of each Bounty package. We wouldn't want to lose a great consumer like you, and if the numbers aren't properly displayed on your package, this isn't the quality we expect, and we'd love to know so we can take a closer look. So that we can review your purchase further, call us at 1-800-926-8689, M-F, 9 AM to 6 PM EST, and we'll gladly help!

You'll get the absorbency and strength you love from Bounty, thanks to our new Trap & Lock texture. It does all the cleaning for you, just drop a piece of the paper on your typical everyday mess, and watch how quickly it absorbs any unsightly, "Oops!" Need to share more? We're happy to help, dial 1 (800) 926-8689; we're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST.

Your loyalty to Bounty is greatly appreciated, lynnper, so we're sad to read this review. Select-A-Size towels, like all our products, undergoes many quality checks at the plant to ensure you get the very best Quicker Picker Uppers. Since you didn't have the experience you or we expect, we'd like to learn a little more about your Select-A-Size rolls and help you out. Please give us a call at (800) 926-8689.

Bounty Paper Towels have been upgraded to "trap & lock" messes faster, so we're sorry to hear a loyal fan like yourself is disappointed with this change. Our products go through many quality checks to make sure they perform as expected, so we'd like to learn more to share with our Quality Team and help with this. Please give us a call at (800) 926-8689.

We understand how you feel and appreciate you sharing this review. Hearing from consumers like you is important to us, and we're sharing your comments with our product team. We would like to learn more from you to help us improve your Quicker, Picker, Upper experience. Call us at 1-800-926-8689, M - F, 9 a.m. to 6 p.m. EST to discuss this further.