Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Member ratings & reviews for
Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars
9,536 ratings8,986 reviews
  1. 5 stars77% (7,389)
  2. 4 stars9% (837)
  3. 3 stars4% (342)
  4. 2 stars3% (323)
  5. 1 star7% (645)

Member photos

  • +757 images
Sort by |
Showing 341-350 of 8,986 reviews
Sep 4, 2022
Reviewer name: Darcy
1 out of 5 stars
1 out of 5 stars review

NOT THE SAME- USED TO BE GOOD- NOT ANYMORE

I have been a Bounty customer for years, and recently I have been disappointed in the quality-Paper towels are thin, scratchy and not at all absorbent . I will be looking for a new brand- Such a shame !

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Your loyalty is appreciated, and we're sorry your recent purchase isn't providing the quicker-picker- upper performance you know and love. Our products are made using the highest quality standards, and we check the quality of our products many times during the manufacturing process. Your satisfaction is of the utmost importance to us, and we'd like to gather some details to look into this to further help. Please give us a call at 1-800-926-8689 from 9AM - 6PM EST Monday - Friday.

Feb 9, 2023
Reviewer name: Pam042
5 out of 5 stars
5 out of 5 stars review

No longer available

A few months ago I purchased the gigantic roll with the stand. I reordered once and love the size. Now I see they are no longer available. I had to pay for the holder for a product I can't get anymore. Something is not right with that.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Mar 6, 2023
Reviewer name: LostCustomer
1 out of 5 stars
1 out of 5 stars review

Terrible, researching alternatives

Raised on Bounty and purhased for many years. Will be researching alternatives. New product is a joke compared to the last of the old roll I just finished. Want to know how to destroy a brand? This, this is how you destroy a brand.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

It's disheartening to lose a loyal consumer like you, and we appreciate you sharing your honest feedback. We try our best to ensure each sheet you use is of the Bounty Quality you love and trust by performing many tests and quality checks during manufacturing, and we're sorry some rolled away that makes you feel this way. Hearing from longtime users like you mean a lot and helps us identify and fix these errors, and we'd love an opportunity to make this right. Please call us at 1-800-926-8689, M-F, 9 am to 6 pm EST, when you can, so we can report this quality and review the Bounty Towels you purchased.

Jun 9, 2023
Reviewer name: SalMar
4 out of 5 stars
4 out of 5 stars review

Only finding triple rolls and larger

I always buy the double rolls of select-a-size paper towels. For the past few weeks I can only find triple rolls and larger. Why? Triple rolls ard too large for paper tiwrl holders!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Dec 29, 2022
Reviewer name: PleaseFix
1 out of 5 stars
1 out of 5 stars review

WHAT HAS HAPPENED?

I'm crying, I'm so sad. What has happened??? Why are the towels different now? I would pay more for the same towels from before the pandemic - just set the price! PLEASE.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're certainly sorry to hear you're unhappy with the changes we've made to our paper towel. We've upgraded them to "trap & lock" messes faster, and since our products go through many quality checks to make sure they perform as expected, we'd like to learn more to share with our Quality Team and help with this. Please give us a call at (800) 926-8689.

Oct 23, 2022
Reviewer name: A mom
1 out of 5 stars
1 out of 5 stars review

No longer a quality product

I have always been willing to pay more for Bounty, but no more. The paper towels are no where near as absorbent and leave behind small flecks of paper. Very disappointing to see this change. I will be switching to another brand.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

Your satisfaction means the absolute most to us, so we have many quality checks to ensure you get the very best each time. We'd like to reassure you that Bounty is still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a chance, please reach out to us at (800) 926-8689.

Apr 19, 2022
Reviewer name: Rescueing
2 out of 5 stars
2 out of 5 stars review

What happened?

I only use Bounty Select a Size and have for years. Something has happened- they are not as thick. If they are not the “quicker picker upper”, may have to look elsewhere.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We certainly appreciate your great loyalty to Bounty over the years. We're sorry to hear that this has been your experience, since our paper towels do go through many quality checks to ensure that they reach you in the best possible condition. We'll be sure to pass this feedback along to the rest of our team. We'd like to mention that we did upgrade our paper towels in February 2021, and they now trap + lock messes even faster than before. As well, they feature a new emboss. We'd be happy to look into this further, so please give us a call at (800) 926-8689 when you have a chance.

Jan 11, 2024
Reviewer name: Mama8mama
3 out of 5 stars
3 out of 5 stars review

Bring Back the Forever Rolls PLEASE

I has just recently discovered the Forever Rolls and was getting them delivered and after a few orders they said they were "out of stock".I LOVED them they last me for close to a month in the kitchen family of 5.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We appreciate you sharing this and are sorry you received an out-of-stock error. For further help with your order, contact our Charmin Forever Roll Team directly at (888) 592-8488.

Jul 3, 2023
Reviewer name: New towels disappointing
3 out of 5 stars
3 out of 5 stars review

Bounty towels just purchased are much thinner

I just started a new roll from a recent purchase. I immediately noticed that the towel is much thinner and less absorbent. It now feels like the cheap towels I never liked. Please fix it ASAP. I really liked the old towels.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We apologize for this experience with our paper towel and appreciate you reaching out. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. Your loyalty is appreciated and we want to talk with you further to gather some details and help make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday.

Oct 15, 2022
Reviewer name: Grandma49
1 out of 5 stars
1 out of 5 stars review

Stinky when wet

I am a long time user of Bounty paper towels. They are so much better than cheapy brands. The last ones I purchased are very stinky! No odor until they get wet. And then very stinky. I will be throwing the rest away, 6 rolls!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

This isn't what you should expect with the many quality checks we have in place, and we're sorry to hear this. We'd like to help you, as well as share your experience with our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.