You should always get the best from the many quality checks we have in place, so we're sorry to hear that wasn't the case this time. When you have a chance, please reach out to us at (800) 926-8689, and we'll get more information to help you, as well as share this with our Quality Team.

One of Bounty's claims to fame is its absorbency and strength, and we never want to let a loyal Bounty fan like yourself down. Our products go through many quality checks, and we try our very best to ensure that each arrives in good condition. We're sorry your latest purchase isn't meeting the standards we all know and love, and we'd like to take a closer look into this, so we can help. Please give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

We understand your frustration and will share your disappointment with our Product Team. Feedback from loyal consumers like you helps a lot, and we're always looking for ways to improve your experience with the Quicker, Picker, Upper, and comments like these mean a lot to us. We're so beary sorry about the Charmin Forever Roll, and if you'd like to discuss this further, call us at 1-800-926-8689, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you further.

We're very sorry you had this experience. Please know that we have many quality checks in place to make sure your Quicker Picker Upper is in great condition. We're sorry this doesn't measure up to our standards. Please give us a call at (800) 926-8689, so we can look into this further for our Quality Team.

We're truly sorry you feel this way, and appreciate your feedback. Bounty Select A Size towels were upgraded in 2016 to make them two times more absorbent than leading ordinary paper towels, which means you can use less of them and save. In addition, we introduced Bounty Advanced Select A Size and made them exclusively available for Costco members. These sheets are longer (7.1”) than our other Select A Size sheets (5.9”). Bounty Advanced is also our most absorbent Select A Size paper towel. We hope this information is at least somewhat helpful! We'd be glad to further assist if you give us a call at (800) 926-8689.

We’re sorry you’re having this experience, as your happiness is important to us, Jud. Because of the continual increases in commodity prices and the cost of raw materials, we’ve had to make tough choices to try and give all our Bounty consumers the best value possible. While we’ve tried to absorb this price increase as much as possible, we’ve also had to reduce product size to try and keep consumer cost low. We hope you’ll take that into consideration, and continue to trust Bounty to quickly and easily get even the toughest messes cleaned up. If you’d like to share more with us, call us any Monday through Friday, 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689.

We’re glad you liked the Forever Roll, Bob, and know that it is a tough decision when we discontinue something. While we have discontinued the Bounty Forever Roll for now, we have launched the Bounty Mega Roll which is another great option for a long-lasting roll. We’ll share with our team that you’d like to see it return, and you’re welcome to call us at (800) 926-8689 for any other feedback.