We’re sorry you’re having this experience, as your happiness is important to us, Jud. Because of the continual increases in commodity prices and the cost of raw materials, we’ve had to make tough choices to try and give all our Bounty consumers the best value possible. While we’ve tried to absorb this price increase as much as possible, we’ve also had to reduce product size to try and keep consumer cost low. We hope you’ll take that into consideration, and continue to trust Bounty to quickly and easily get even the toughest messes cleaned up. If you’d like to share more with us, call us any Monday through Friday, 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689.

We have a lot of processes in place to ensure the quality of Bounty, but it sounds like this one is not up to standard! We'd like to learn more to share with our Quality Team and help with this, so please give us a call at (800) 926-8689.

We’re glad you liked the Forever Roll, Bob, and know that it is a tough decision when we discontinue something. While we have discontinued the Bounty Forever Roll for now, we have launched the Bounty Mega Roll which is another great option for a long-lasting roll. We’ll share with our team that you’d like to see it return, and you’re welcome to call us at (800) 926-8689 for any other feedback.

Your loyalty is appreciated, and we're sorry your recent purchase isn't providing the quicker-picker- upper performance you know and love. Our products are made using the highest quality standards, and we check the quality of our products many times during the manufacturing process. Your satisfaction is of the utmost importance to us, and we'd like to gather some details to look into this to further help. Please give us a call at 1-800-926-8689 from 9AM - 6PM EST Monday - Friday.

We're sorry to hear you haven't been able to find the Charmin Forever Roll lately. However, we're happy to let you know it is not discontinued at this time, although it was out of stock for a short period this month. You can still order it from our Forever Roll site. If you need help ordering, please give us a call at 1-800-777-1410 and we'll be happy to assist you.

It's disheartening to lose a loyal consumer like you, and we appreciate you sharing your honest feedback. We try our best to ensure each sheet you use is of the Bounty Quality you love and trust by performing many tests and quality checks during manufacturing, and we're sorry some rolled away that makes you feel this way. Hearing from longtime users like you mean a lot and helps us identify and fix these errors, and we'd love an opportunity to make this right. Please call us at 1-800-926-8689, M-F, 9 am to 6 pm EST, when you can, so we can report this quality and review the Bounty Towels you purchased.