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What in the world…..
I have used Bounty for over 20 years and was totally fine paying the premium price for a premium product. Then to my dismay I purchased a large 24 double roll pack and I about hit the roof when I placed them on my paper towel holder. I thought I had picked up the cheaper version by mistake. These paper towels are thin , cheap, sticky and want pick up anything. The texture is the worst part, I have severe texture issues and these were the only paper towel I could stand to touch. Shame on you Bounty, correct this , it's unacceptable and I don't want to hear anyone say nothing has changed you can't pull the wool over my eyes.
Thanks for being part of our Bounty family for over 20 years. With the many quality checks we have in place you should always get the very best, so we're sorry to hear this. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have some time please reach out to us at (800) 926-8689.
Change in Quality.
I have been a loyal Bounty customer for decades. Unfortunately, that may change. There is a new type of Bounty in town with a larger weave. It feels rough, compared to the older Bounty sheets. I hope this changes, or I will have to change brands. :-(
We can't thank you enough for your longtime loyalty, Iris. You should always get the highest quality from Bounty, so we're disappointed to hear that wasn't the case this time. When you have a minute, please reach out to us at (800) 926-8689, and we'll get more information to help.
Select-a-size
I've used only Bounty paper towels for decades and specifically the select-a-size for as long as they've made the product. I opened a new roll today to discover the product has changed and the size has changed which I do not like. It used to fold nicely into a square. No more. Please return to the product that had so many loyal buyers. For now, I'll look for a new product.
Your decades-long loyalty to Bounty is greatly appreciated, Amy, and thanks very much for leaving this review. Our manufacturing team works hard to make sure each roll of Bounty gets quality checked so you can get the very best paper towels on the market. We're sorry to learn your recent Select-A-Size purchase didn't meet your expectations, and we'd like to help you to make things right! Please give us a call at (800) 926-8689 when you have a free moment.
Just right
I have been using Bounty full size sheets for-ever! Now cant find them in any store in my area! What's going on. I cannot put a mega roll or triple roll on my counter. Takes up too much space and wont fit my holder. Will be changing my brand. Besides for the money you pay for larger rolls its not really a value. .
Horrible Change in Quality
I have been using the same Bounty Select-a-Size paper towels for my entire life (my mom uses them, too!) and the new version of Bounty sucks. I noticed immediately when I opened the package that the paper towels were not the same -- they are rougher. They are also not as absorbent. I will not continue to pay the same price for this new downgraded quality paper towel. Generic grocery store and drug store brands now make paper towels that are very close to how Bounty used to be. I'm happy to give them my money in the future instead. Extremely disappointing, Bounty.
Our new texture is more absorbent and stronger than ever, we're so sorry to learn your most recent pack must have rolled right past its last Quality Check. From your description, we're sure our team members would have pulled your pack from the shipping line, since it may not be at the standard we expect. We'll be sure to pass your message along to our team, and we hope you'll give us another chance, call 1 (800) 926-8689, any Monday through Friday, from 9 AM to 6 PM, EST. We hope to talk further with you soon.
Longer Size? No thanks!
I have used Bounty for several years. I loved the Select A Size. The longer ones are just not as confidants for me. We had some of the shorter ones tucked away in our camper and we noticed how much nicer that size is. Got home and we're back to the 'new, longer' size. I guess with the new size, people use more and you sell more. I'll have to check around and see if another company makes the smaller size because it just works better for us and is less for us. Disappointing.
Thank you so much for your review. At Bounty, our goal is to create absorbent paper towels that people love, that includes the sizing of the sheets themselves. We’ll be sharing this feedback with our team, as your loyalty means a lot to us. If you have any other feedback to share, or anything we can help with, you’re welcome to give us a call at (800) 926-8689.
Bring back the good stuff!
as with everybody else, I too noticed the quality took a steep decline after my last purchase a few weeks ago. they rip apart in half and as previously stated, are shorter than the regular sheets! might be the best sales tactic ever though; use these paper towels to cover your food and you either need to use 3 sheets instead of 2 to cover a plate, or with the areas now left uncovered by using 2 sheets you can then use more sheets to clean the microwave! way to ruin a good thing.
With the many quality checks that are in place, you should always get the very best, so we're disappointed to hear that wasn't the case this time. We'd like to reassure you that Bounty is still the quicker picker upper that you can count on, so when you have a minute, please reach out to us at (800) 926-8689.
So disappointed in insults to us Proctor & Gamble customers
I love my Bounty paper towels! Finding full size sheets locally are impossible anymore. What was wrong with the original ones other than increasing profits? Since P&G are doing the select-a-size for the same money, there should be twice the sheets on a roll. To avoid false advertisement, the double, triple, and mega rolls should be exactly what it says, double the sheets, triple the sheets, or whatever for the mega. Adding 17 more sheets to each size does not make them double, triple, or mega rolls. In addition, the product I purchased two months ago is no long available near me and ordering it online, it is now more than double. Is this how P&G value customers that includes low income struggling ones? Come on and reward customers in the same manner they have rewarded P&G.
We’re very sorry you’re unhappy with your purchase, and that you've been unable to locate your favorite full-sheet size. We're continually striving to find the right balance between ensuring superior value for consumers and operating our business sustainably for the long term. Bounty has seen substantial year-over year increases of commodity costs. We work to keep the prices as low as possible while still delivering the exceptional quality our consumers expect from us. Our full-size sheets are still available and if you're not seeing them at your favorite retailer, we suggest asking to speak to a manager to see if they would carry them for you. We also have a Where To Buy section that can be used for specific versions of our products under or Shop tab. If you'd like additional help please feel free to contact us via 1 (800) 926-8689.
Bounty Forever Rolls
It was a mistake on Bounty's part for discontinuing their Bounty Forever Rolls. They need to bring these Bounty Forever Rolls back. I know that there were other customers other than myself who purchased these. They should also bring back the Bounty Paper Towels with Dawn Dish Detergent.
Thank you for taking the time to share your feedback with us, Michael. We're glad that you enjoyed the Forever Roll and are sorry for any disappointment with it being discontinued. As a company, it’s always a hard decision to stop making what may be a beloved product. Please know decisions to start or stop making products are based on consumer demand, so feedback like yours is extremely valuable. Be assured we're sharing your comments with the rest of our team. In the meantime, Bounty has other exciting offerings including our recently rolled out Bounty Mega Roll that has four regular rolls in one! This roll size will also fit well on the Forever Roll holder if you still have it around. Thank you again or sharing your feedback and please feel free to give us a call at (888) 616-2974.
TRIPLE ROLL
I have always used Bounty Select A Size. Now, however, it seems we are getting fewer towels on a roll. I recently bought the one roll, TRIPLE SIZE, and it didn't last as long as the single rolls that I used to buy. I think it is a rip off and the rolls do not state how many paper towels are on the roll. I think we are getting ripped off.
At Bounty, a lot of thought goes into the design of our products to create features that we think you'll love, and we're dedicated to helping you pick up messes quicker and get the job done with one. We offer a variety of quality products at a great value, and all sheet counts and square footage are listed on the front of each Bounty package. . If you have further concerns or questions, we're here to help. Give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.