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Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars
9,536 ratings8,986 reviews
  1. 5 stars77% (7,389)
  2. 4 stars9% (837)
  3. 3 stars4% (342)
  4. 2 stars3% (323)
  5. 1 star7% (645)

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Showing 221-230 of 8,986 reviews
Sep 23, 2022
Reviewer name: Losing Patience
3 out of 5 stars
3 out of 5 stars review

Select a Size Bounty

We use (might become 'used') a lot of paper towels and have always purchased Bounty for many reasons. We have noticed a poorer quality of paper (feel and thickness) lately but so far this has been more of a textural issue rather than an absorbency issue; however, the absorbency has been an issue at times. We have found that we can no longer cleanly rip off one sheet. The roll just spins or it rips at the 2nd or 3rd sheet. No, we have not changed our towel rack nor how we handle the rolls. We also find that the end piece is glued down so tight that when trying to start the role it always tears the top row and the next layer of paper as well. Some of the sheets splitting mid sheet rather than at the perforated spot.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Thank you for taking the time to describe your recent experience with Bounty. We're very sorry this is happening. Please know that we have many quality checks in place to ensure that your Bounty is in the best possible condition when it leaves the plant. We're sorry this instance doesn't measure up to our standards. We'd like to learn more about your experience for our Quality Team. When you get a moment, please phone us at (800) 926-8689.

Feb 19, 2024
Reviewer name: NinaM
4 out of 5 stars
4 out of 5 stars review

I can't keep track of these sizes..

To preface, Bounty is my paper towel of choice. Hands down one of the best, most absorbent products on the market. The problem I'm having is understanding the size differences and accessibility to larger rolls. For comparison on your site, you list roll sizes: Regular, Double, Triple, Triple Plus, and Mega However I've seen additional rolls in-store and online (including your drop down menu after clicking "Buy Now") such as: Huge, Family, Double Plus, "Enourmous", Advanced Plus? What are the actual differences? I find myself aimlessly purchasing randomized sizes based on what's available in my local grocery store vs having an actual understanding of what it is I'm purchasing. I wouldn't have thought I needed an algebraic formula to figure this out. I'd appreciate a little more transparency regarding your product sizes, but appreciate the consistency of the product itself. Thanks!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Aug 25, 2022
Reviewer name: Love My Old Bounty
1 out of 5 stars
1 out of 5 stars review

The Change is Horrific!

I have been using Bounty for close to 25 years, this recent change has completely changed the product for the worst. The towels are thin, extremely rough and totally non-absorbent. I will not be buying Bounty again — poor quality and very expensive. So disappointed.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Recently, we did make some changes to our rolls, but these changes implemented a texture that traps & locks messes faster. Your review isn't what we expect, since our Quality Team consistently reviews our production lines, making sure only the best rolls make their way into our packs. We hope you'll call us and tell us more about your current Bounty, as it may have snuck past our reviews; we want to make sure you get the rolls that you, and we expect. We're by our phones Mondays through Fridays, from 9 AM to 6 PM, EST. Gather your pack and phone; dial 1 (800) 926-8689 and know help's on the way.

Apr 2, 2023
Reviewer name: Imhorrified
1 out of 5 stars
1 out of 5 stars review

What in the world…..

I have used Bounty for over 20 years and was totally fine paying the premium price for a premium product. Then to my dismay I purchased a large 24 double roll pack and I about hit the roof when I placed them on my paper towel holder. I thought I had picked up the cheaper version by mistake. These paper towels are thin , cheap, sticky and want pick up anything. The texture is the worst part, I have severe texture issues and these were the only paper towel I could stand to touch. Shame on you Bounty, correct this , it's unacceptable and I don't want to hear anyone say nothing has changed you can't pull the wool over my eyes.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

Thanks for being part of our Bounty family for over 20 years. With the many quality checks we have in place you should always get the very best, so we're sorry to hear this. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have some time please reach out to us at (800) 926-8689.

Feb 24, 2023
Reviewer name: Pattieb
1 out of 5 stars
1 out of 5 stars review

New design

I've recently bought Bounty paper towels as I have done for many years the new way it is being made is awful I'm not sure why or who decided to change it but it's terrible I will be changing my paper towels to something soft like Bounty use to be. Very unhappy of the new design.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We can't thank you enough for your years of loyalty, Patti. We have a variety of quality checks to ensure you get the best, so we're sorry to hear that wasn't the case here. We'd like to get more information to help, as well as share your experience with our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.

Aug 23, 2022
Reviewer name: PlymouthPam
1 out of 5 stars
1 out of 5 stars review

Very disappointed in the product change

I am a long time and very loyal Bounty paper towel user, well, I was ... until this week when I opened my new Bounty paper towels and discovered that they had changed dramatically. The new ones are absolutely horrible. They barely soak up liquid, they get wet in 2 wipes and stay wet and don't dry. I am returning my club pack today and will be forced to try other brands. This wasn't a slight product change, this was a massive product change ... someone made a grave product decision at your company.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're devastated to learn your last club pack of Bounty let you down, Pam. Rest assured, any changes we've made to our towels have been upgrades, improving the absorbency and strength of our paper towels. We truly hope you'll give us a call, before you take that pack back; we want to learn more about it and contact our Quality Team, since they go to great lengths in our factories, making sure all rolls meet our high standards. We're by our phones Mondays through Fridays, from 9 AM to 6 PM, EST. Just bring your pack, and pick up your phone; dial 1 (800) 926-8689 and get ready to receive help.

Oct 18, 2021
Reviewer name: kaia
1 out of 5 stars
1 out of 5 stars review

just not the same :(

my family has used bounty ever since I can remember... my mom always bought and since I have always as well. its been the best and would never buy anything else... until now unfortunately. everything has changed about it. quality isn't even half to what it used to be... rough and scratchy, feels cheap. AND the size is smaller!! I just so happen to have an old sheet and the new ones are at least an inch smaller in size. its not like the price has gone down in any of these changes so to me- just not worth it. such a bummer.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We couldn't be happier to have your family a part of ours, Kaia. We want to assure you that Bounty is still the quality quicker picker upper that you've grown to trust throughout the years. When you have a little free time, please reach out to us at (800) 926-8689, and we'll get more information to best help.

Jan 27, 2024
Reviewer name: dee27
3 out of 5 stars
3 out of 5 stars review

Not up to par

Have been using the Bounty Select-A-Size for years and have preferred Bounty over store brands because of the superior absorbency. However, I recently purchased a large package of Bounty Advanced, Select-A-Size, Longer Sheets. It was higher in price, not as thick, not absorbent, and no better than store brands. Very disappointed in quality.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We appreciate your long-time loyalty and that you took the time to share your recent Bounty experience with us. We apologize for this experience with our paper towel. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. We appreciate that you let us know this happened and we want to make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday.

Sep 11, 2022
Reviewer name: Ed from Pa
1 out of 5 stars
1 out of 5 stars review

Change in product 09/03/2022

I have been using bounty paper towels forever the product has been great untill my last purchase the paper towels are now super thin very rough and not absorbent at all I have been paying a premium price to buy the paper towel product that I liked unfortunately I will have to change to a different product since the quality has dropped so suddenly and the price of the towels has probably increased rather than came down with the lesser product very disappointing the packaging all the same no info saying they changed the towels but they are about the quality of the bounty basic now but I buy the regular because I do not like the quality of the bounty basic either very very sad

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Your satisfaction is important to us, Ed, and we're saddened to learn your recent pack must have slipped past our Quality Team. From what you're describing, we're confident they'd have pulled them from the shipping line. They're very engaged in our factories, making sure only rolls that meet our standards head out to stores near you. We want to help keep you a loyal Bounty user; please, give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 926-8689, we hope you call soon, so we can quickly get you back to the rolls you love.

Feb 11, 2024
Reviewer name: JoJo3
1 out of 5 stars
1 out of 5 stars review

Bounty paper towel quality had dramatically decreased

I have bought Bounty paper towels for at least the last 20 years. I found them far superior to other brands. But the last 2 packages I purchased are like paper napkins, thin, not very absorbent and fall apart easily. I will be trying other brands from now on to see if I can find a paper towel that is as good as Bounty used to be.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We appreciate your long-time loyalty and that you took the time to share your recent experience with us, Jo Jo. We apologize for this experience with our paper towel. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. We appreciate that you let us know this happened and we want to make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday.