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Customer ratings & reviews for
Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars9,418 ratings8,868 reviews
  1. 5 stars77% (7,282)
  2. 4 stars9% (828)
  3. 3 stars4% (341)
  4. 2 stars3% (322)
  5. 1 star7% (645)
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Showing 211-220 of 8,868 reviews
Mar 11, 2022
LynnB739
3 out of 5 stars review

Quality and Prints

I echo what everyone seems to be saying the quality has changed. You may have made changes for absorbency and other features, but you missed the mark if you've adversely impacted other things which are important to customers. Please take it back to the drawing board and address the texture and quality while retaining or improving the absorbency. Also, during the pandemic, the prints disappeared. I get it. Prints are back, but they are lame. There used to be much nicer prints, including seasonal designs, flowers, etc. The prints were a happy bonus when I had to clean up a mess. The prints now are disappointing.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We do value feedback from loyal Bounty fans like you, Lynn, and we'll be sure to pass your thoughts along to the rest of our team. We're sorry to hear that you feel this way about the product upgrade, and we also want to assure you that our paper towels do go through many quality checks to ensure that you can enjoy the best possible results with them. As well, we're sorry you're feeling disappointed about our prints, as a lot of thought goes into creating features that we think you'll love. We'd be happy to learn more about your experience. When you have a chance, please give us a call at (800) 926-8689.

Mar 1, 2024
Sunnyskys
2 out of 5 stars review

Poor quality thinner and thinner

I have been loyal to many P&G brands Bounty has been a staple for years however I just purchased two rolls and am seriously for the cost going to search other brands for store brands. They are thinner than ever the sheets do not hold up or pick up spills or water even moisture yet the price continues to increase? Seriously this corporation has made billions in profits at least keep the quality the same!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We really appreciate your loyalty and that you took the time to share your feedback with us. We apologize for this experience with our paper towel. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. Regarding the prices of our paper products, they are based on multiple factors. We work to keep the prices as low as possible while still delivering the exceptional quality our consumers expect from Bounty to clean up even the toughest messes. We appreciate that you shared this and we want to try to make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday.

Mar 21, 2023
JMD11
1 out of 5 stars review

Quality has diminished

I've been a loyal Bounty user for decades and I was so disappointed in the quality I had to research it, only to discover I'm not alone. The paper towels are thin and almost translucent. It has lost its value proposition being a longstanding superior quality choice, and as such I'll be moving to another brand.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

This isn't the experience we'd expect from the many quality checks, and we're sorry to hear this. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a chance, please reach out to us at (800) 926-8689.

Dec 12, 2025
brookeg239_464
5 out of 5 stars review

Excellent Paper Towels every time

Bounty is really a quicker picker upper! I refuse to spend money on lesser than products, which is why I always buy Bounty. I love that I can select a smaller paper towel for little messes. It absorbs so much more than its competitors. I use fewer paper towels! My advice: don't waste money on paper products that won't accomplish the task the first time. Buy Bounty!! Don't look back!!

Review from influenster.com
Helpful?1RJ0K3ZKFQ203700045597
May 29, 2024
TEXAS T
3 out of 5 stars review

TRIPLE ROLL

I have always used Bounty Select A Size. Now, however, it seems we are getting fewer towels on a roll. I recently bought the one roll, TRIPLE SIZE, and it didn't last as long as the single rolls that I used to buy. I think it is a rip off and the rolls do not state how many paper towels are on the roll. I think we are getting ripped off.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

At Bounty, a lot of thought goes into the design of our products to create features that we think you'll love, and we're dedicated to helping you pick up messes quicker and get the job done with one. We offer a variety of quality products at a great value, and all sheet counts and square footage are listed on the front of each Bounty package. . If you have further concerns or questions, we're here to help. Give us a call at 1-800-926-8689 from 9AM — 6PM EST Monday – Friday.

Mar 25, 2022
Umar
2 out of 5 stars review

Substandard product

I have been using Bounty for many years and I have recently noticed a change in the quality of the product. The sheets are thinner and weaker and they tear easily across the sheet instead of breaking along the perforated edges as the older product. Something definitely has changed in the manufacturing process as the product has deteriorated in quality. How unfortunate, but I hope you find this feedback helpful, as intended. Regards Umar

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Umar, we appreciate you taking the time to leave your review. We value your feedback, and take consumer input, just like yours, into account when we make changes or improvements to the products. If you have any questions, or if we can help you further please give us a call at 800-926-8689.

Sep 2, 2022
Dr Bounty User Engineer
2 out of 5 stars review

Loyal Bounty Customer disappointed in new pattern and texture

I've only purchase and use Bounty for my paper towels. Not only were they durable, but also soft enough for the paper towels to be used in many different applications. This recent change to the patter and texture made me go onto this website and write a review. I have not written a review good or bad for anything (product or a restaurant, etc.) in over a decade. Please change Bounty to how it was before with the original pattern and texture. Performance was perfect for many uses cases. While this new pattern/texture may have improved performance in some cases, it limits how expansive Bounty can be used for many applications. About me: I have a sweatshirt with a Bounty graphic logo on it because I loved Bounty so much, and I also have a Ph.D in engineering. Please change it back.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Mar 11, 2023
Gaby1226
1 out of 5 stars review

What changed? Towels are now rough.

I have used Bounty my entire life due to it being a high quality product. What happened suddenly? The last two packs I have purchased have been a disappointment. The towels are so rough and poor quality. It's worse than any generic brand. Why did you change the texture. I am forced to buy a different brand now.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We appreciate you being part of our Bounty family, Gaby, and so we have many quality checks to ensure you always get the best. We'd like to reassure you that we're still the paper towel you can rely on, as well as getting more information for our Quality Team, so when you have time please reach out to us at (800) 926-8689.

Jun 5, 2022
Sully76
1 out of 5 stars review

Terrible. Much worse than the old bounty paper towels.

Lifelong customer. I never buy any paper towels other than Bounty. Was always happy to pay more money for a solid paper towel. However, this “new improvement” is terrible. They are thinner, do not tear evenly at the perforations, and do not hold up as well. Bounty claims they are new technology that trap and lock better but I tried this side by side with the same amount of water and the new paper towels are worse. Very disappointed. If they were actually better, Bounty would have marketed these as new and improved. Instead they tried to slip these in without us noticing. Very deceitful.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We can't thank you enough for your longtime loyalty, Sully. We want to assure you that we have many quality checks to ensure you always get the best, and we're disappointed to hear that wasn't the case this time. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a chance, please reach out to us at (800) 926-8689.

Jan 13, 2022
Raimes
1 out of 5 stars review

Awful / Bounty Changed

You keep saying you last changed your formula/technology in Feb 2021 but we don't believe you. Didn't start encountering these newer, less absorbent, inferior paper towels until literally a few weeks ago. Go back to the old formula or you'll have lost another 20+ year customer for good

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

It means a lot to us that you've been part of our Bounty family for over 2 years! With the many quality checks we have in place, you should always get the best, so we're disappointed to hear your feedback. We'd like to chat and get more infomration to help, so when you have a minute, please get in touch with us at (800) 926-8689.