Your loyalty means the world to us, and we're so sorry that you were displeased with your recent Bounty experience. Quality is at the heart of what we do, and we put our paper towel rolls through tons of consumer testing and quality checks to ensure perfect condition and performance. We're so sorry that this wasn't the case with your latest purchase. We'd love to try to win you back and make this experience up to you. Please give us a call at 1-800-566-7252 (M-F 9AM-6PM EST) when you have a chance.

Your satisfaction means the absolute most to us, so we have a number of quality checks to ensure you get the best. We're sorry to hear that hasn't been the case recently, and we'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team. When you have a little time, please reach out to us at (800) 926-8689.

We're sorry to hear you're unhappy with our paper towel change, but we truly appreciate you taking the time to share your feedback. Your comments are taken very seriously, and we assure you they will be passed onto the rest of our team. Please don't hesitate to give us a call at (800) 926-8689 if there's anything else we can do for you. We're always more than happy to help.

Your satisfaction means the most to us, so we're sorry to hear you didn't have the experience we expect from the many quality checks we have in place. We'd like to reassure you that Bounty is still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have time please reach out to us at (800) 926-8689.

Ms. Ronda, thank you for taking the time out of your day to leave your review, and thank you for being a Bounty fan for over 30 years! We've changed the embossing on our Bounty paper towels to make them more absorbent, but haven't changed the quality. However, we rely on consumer feedback, just like yours, to constantly improve, and we'll be sure to let our teams know how you feel. If you have any questions, or if we can help you further with this, please give us a call at 800-926-8689.

We can't thank you enough for your loyalty, Jen. With the many quality checks we have in place you should always get the very best, and we're disappointed to hear you didn't have the experience we'd expect. We'd like to reassure you that Bounty is still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.

We're sorry for any disappointments with our new Select-A-Size Bounty Sheets. Our consumers mean a lot to us, and it saddens us to know your towels aren't measuring up to what you remember. While we have made updates to our Select-A-Size packages, the Bounty quality you love and trust is still the same, and we're glad you let us know you received some that felt thin and cheap. Our Product Quality Team would like to research this to see how we can fix this error and make this right. When you have a chance, call us at 1-800-926-8689, M-F, 9 am-6 pm EST, and we'll be happy to discuss this further.

We can't thank you enough for being part of our Bounty family for over 35 years. Your satisfaction means the most to us, so we have a number of quality checks to ensure you get the best, and are sorry to hear that hasn't been the case. We'd like to reassure you that we're still the paper towel you can rely on, as well as get more information for our Quality Team, so when you have a minute please reach out to us at (800) 926-8689.

We upgraded our Bounty Paper Towels to "Trap and Lock" messes faster making us the even Quicker Picker Upper. With the change came a new embossing. Please know we never want to disappoint a Bounty fan and will let our development team know how you feel. Consumer feedback like yours is very important to us when we evaluate changes. Give us a call at (800) 926-8689, so we can help you further with this.