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Customer ratings & reviews for
Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars9,418 ratings8,868 reviews
  1. 5 stars77% (7,282)
  2. 4 stars9% (828)
  3. 3 stars4% (341)
  4. 2 stars3% (322)
  5. 1 star7% (645)
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Showing 181-190 of 8,868 reviews
Mar 21, 2023
JMD11
1 out of 5 stars review

Quality has diminished

I've been a loyal Bounty user for decades and I was so disappointed in the quality I had to research it, only to discover I'm not alone. The paper towels are thin and almost translucent. It has lost its value proposition being a longstanding superior quality choice, and as such I'll be moving to another brand.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

This isn't the experience we'd expect from the many quality checks, and we're sorry to hear this. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a chance, please reach out to us at (800) 926-8689.

Dec 9, 2012
BaddusBirdus
3 out of 5 stars review

Verified Purchase

Its OK, but 1 size means lots of waste

I honestly expected the single sheet to have perforations every third of a sheet ---but this didnt. maybe thats why the price was so good to be true (now I know why, I didnt get what I expected to). Therefore you will have to cut the sheet (like I try to do) or waste lots of paper.

Review from walmart.com
Helpful?1RJ0K3ZKFQ203700045597
Jan 30, 2022
BountyBeliever4life
2 out of 5 stars review

Terrible change!

We have been using only Bounty paper towels in our house and for our business for over 30 years and BAM - a change that is terrible. Why Bounty? PLEASE listen to your loyal customers. We don't like the new Bounty towels. We prefer full sheets, but adapted to select a size when that was all we could find when the pandemic hit

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We can't thank you enough for your over 30 years of loyalty. With the many quality checks in place, you should always get the best, so we're disappointed to hear that wasn't the case this time. We'd like to get more information to help, so when you have a chance, please reach out to us at (800) 926-8689.

Aug 25, 2022
Love My Old Bounty
1 out of 5 stars review

The Change is Horrific!

I have been using Bounty for close to 25 years, this recent change has completely changed the product for the worst. The towels are thin, extremely rough and totally non-absorbent. I will not be buying Bounty again — poor quality and very expensive. So disappointed.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Recently, we did make some changes to our rolls, but these changes implemented a texture that traps & locks messes faster. Your review isn't what we expect, since our Quality Team consistently reviews our production lines, making sure only the best rolls make their way into our packs. We hope you'll call us and tell us more about your current Bounty, as it may have snuck past our reviews; we want to make sure you get the rolls that you, and we expect. We're by our phones Mondays through Fridays, from 9 AM to 6 PM, EST. Gather your pack and phone; dial 1 (800) 926-8689 and know help's on the way.

Feb 18, 2023
TomS
1 out of 5 stars review

Quality Gone

Been purchasing Bounty for over 20 years now at premium price and sadly this latest purchase will be my last. I usually never write reviews on products, however I feel you should know as a company. The quality is completely gone and the sheets feel like the cheap generic rolls you would purchase from a discount store. At the PREMIUM PRICE PAID you expect the sheets to at least pickup a small spill, instead now I have to use double the sheets which breaks upon wetting. I have pictures of comparison from my previous purchase to this purchase and the difference is night and day. I suggest you guys at quality control/improvement get it together before other loyal customers stop purchasing. Not sure who at corporate authorized this change; it will cost the company dearly.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

It's disappointing to know our towels aren't cleaning your messes as they should, Tom, and we appreciate you sharing your latest experience. We try our best to ensure each sheet you use is of the Bounty Quality you love and trust by performing many tests and quality checks during manufacturing - we're sorry this wasn't the case for you. Direct feedback from longtime users like you mean a lot and helps us identify and fix these errors when they happen, so we'd love an opportunity to make this right. Please call us at 1-800-926-8689, M-F, 9 am to 6 pm EST, so we can report this quality and review your purchase.

Mar 23, 2022
Phil49
5 out of 5 stars review

Strong and absorbent

We have been using Bounty towels it seems forever. We feel they are worth the extra cost over the cheaper brands. A few times they even went through the washer and the dryer and still held up!! And ready for the next job! Yes we will continue to buy Bounty.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Jun 8, 2023
Chefblue
5 out of 5 stars review

BRIT & CO PRINTS

I have used Bounty paper towels for years. Preferably the single or double roll (maximum double) Larger rolls do not fit in my towel holder :( Select a Size is perfect for my needs. I absolutely love the prints in the BRIT & CO Selfmade line. I wish you would have more prints like these. I strongly dislike the prints in your regular line of prints. Please continue to produce pretty prints with vibrant colors. Thanks :)

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Mar 10, 2023
Floridagirl
1 out of 5 stars review

Awful Mega Rolls

I have ordered the MEGA rolls and now they are coming with a terrible odor. I ended up throwing away all 3 of my Huge MEGA Bounty Rolls. You really need to look into what is causing that odor in your manufacturing. Sadly, I will not be ordering again.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We have many quality checks to ensure you get the best from your Bounty, and that includes not having a scent. We'd like to get more information to help, as well as share this with our Quality Team, so when you have time please reach out to us at (800) 926-8689.

Jun 30, 2023
Unbound
1 out of 5 stars review

Quality Down, Price Up

I wrapped oour Christmas ornaments with Bounty Paper Towels over 5 years ago. When I re-wrapped some ornaments, the 2022 and 2023 Bounty Paper towels were so much rougher and less thick. No cushion like the older ones. The quality obviously got worse, less product materials and much cheaper results.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We're sorry to hear this, Bob! Be assured this is not typical, and we'd like a chance to look into this further. We apologize for this experience with our paper towels, and our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards, and we're implementing immediate interventions to address product quality outages and corrective actions with the highest urgency. We take your feedback seriously and appreciate you letting us know this happened, and we want to offer you appeasement to make this right and have Quality Assurance review your details. Please call us at 1-800-926-8689, M-F, 9 AM to 6 PM EST, to discuss this further.

Jun 5, 2022
Oneal85
4 out of 5 stars review

Something has changed

What is the deal with Bounty Select-a-size perforations. Pits and pieces are left when ripped with one hand or small grandchildren pull them off. I have been loyal to those paper towels and my grown children have followed after one child's Science project 30 years ago. Why change when your loyal customers will follow with price increases as long as the product is good.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597