We want to thank you for your many years with us! With the many quality checks we have in place you should always get the best, so we're sorry to hear this. We'd like to reassure you that Bounty is still the paper towel you can rely on, as well as get more information for our Quality Team, so when you have a minute please reach out to us at (800) 926-8689.

It's disheartening to lose a loyal consumer like you, Fancy, and we appreciate you sharing your honest feedback. We try our best to ensure each sheet is of the Bounty Quality you love and trust by performing many tests and quality checks during manufacturing, and we're sorry some rolled away that makes you feel this way. Our Bounty Towels were upgraded to deliver an improved absorbency and clothlike look and texture to enable messes to be picked up more quickly & completely, and we'll have the team look into this issue to determine what went wrong. Hearing from longtime users like you mean a lot and helps us to identify and fix these errors, so we'd love an opportunity to make this right. Please call us at 1-800-926-8689, M-F, 9 am to 6 pm EST, so we can review the Bounty Towels you purchased.

We can't thank you enough for your many years of loyalty. You should always get the best from the many quality checks we have in place, so we're sorry to hear about your experience. We'd like to reassure you that we're still the quicker picker upper you can rely on, so when you have a minute, please reach out to us at (800) 926-8689.

We want you to always be confident when purchasing Bounty, so we have a number of quality checks to ensure you get the best, and we're sorry to hear that hasn't been the case. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a minute please get in touch with us at (800) 926-8689.

Your loyalty to Bounty is extremely appreciated, Marc, but please know we never want to leave you feeling less than impressed. Our products go through many quality checks to make sure they reach you in perfect condition, so we're sorry to hear about the perforation issues you've had with your paper towel. We'd like to learn more to share with our Quality Team and help, so please give us a call at (800) 926-8689.

From the many quality checks we have in place you should always get the best as you have known. We'd like to reassure you that we're still the quicker picker upper you can rely on, so when you have some time, please reach out to us at (800) 926-8689.

Your loyalty mean the world to us and we're sorry to hear this after all these years. The latest upgrade to our towels was made to deliver an improved absorbency, and clothlike look and texture, to enable messes to be picked up more quickly and completely. We're sorry to hear the package you received was thin, rough, and not as absorbent. After extensive consumer testing to provide features we hoped you'd love, and quality checks to ensure you receive your rolls in the best condition, be assured we're sharing your report with Quality Assurance Team.

Your loyalty over the years truly means everything to us, but we're sorry to hear you haven't been able to find the paper towel that you know and love. Please know we are still making our full size sheets and hope to have them widely available again. Retailers stock based on customer demand, so we recommend mentioning your interest to your local store managers, as this could lead to them stocking more in the future. Feel free to give us a call at (800) 926-8689 with any questions!

This is very valuable feedback, New Englander, and we appreciate you taking the time to leave us your review. We also want to thank you for your many years of loyalty to Bounty! Please be assured that each Bounty roll gets carefully examined during the manufacturing process to certify top quality and performance, so your experience isn't one we'd expect, and we're sorry you had it. Because your continued loyalty means the world to us, we'd love to hear from you and make this right! Feel free to call (800) 926-8689 at your earliest convenience.