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Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars
9,536 ratings8,986 reviews
  1. 5 stars77% (7,389)
  2. 4 stars9% (837)
  3. 3 stars4% (342)
  4. 2 stars3% (323)
  5. 1 star7% (645)

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Showing 161-170 of 8,986 reviews
Feb 6, 2024
Reviewer name: Keith63
1 out of 5 stars
1 out of 5 stars review

Extremely Disappointed in Bounty product

We have been buying Bounty select-a-size for years and have always been pleased with the product. However, our recent purchase of Bounty 10=30 Triples select-a-size 10-pack was extremely disappointing. The paper towels seem to be single-ply and they tear into pieces very easily when you pull one off of the roll; this has never happened before. Also, they fall apart very easily when you use them to wipe up messes. Again, this has never happened to us previously. Hopefully, this will not happen again or we may be switching brands of paper towels.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

Thank you for sharing your experience with our Bounty Select-A-Size, Keith. We want you to know that all of our products go through many checks to ensure they deliver the best results for you, so we appreciate you letting us know about this. We'd like to learn more about the issue for our Quality Team, and provide assistance, so please give us a call at 1-800-926-8689.

Mar 10, 2023
Reviewer name: Julieg
1 out of 5 stars
1 out of 5 stars review

Significant decrease in quality

What a disappointment I had when opening a new package of paper towels this week. I immediately noticed the texture change & that they are thinner. After a few uses I also see the overall quality has changed. Get them wet and right away you experience the towel coming apart in layers. I'm sorry that I have a big package of these crummy towels now. I guess they'll become garage towels. Decades of consistently using a product and now I'm forced to look for an alternative. I changed to Bounty 20+ years ago for the strength, thickness & durability. Now I'll leave Bounty due to its weakness, being thin & having no durability. :(

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

Your loyalty for over 20 years means the most to us, Julie. Since your satisfaction is so important we have many quality checks to ensure you get the best, and we're sorry to hear that wasn't the case this time. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have time please reach out to us at (800) 926-8689.

Mar 13, 2021
Reviewer name: Motorman
3 out of 5 stars
3 out of 5 stars review

fading quality

I've been using Bounty exclusively for years as the benchmark for paper towels. But lately they seem to have deteriorated in quality. They have noticeably less absorbency and strength, and they don't tear off cleanly anymore. Not sure why, but this decline in product performance makes me want to shop around.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Our products go through many quality checks to make sure they reach you in the best possible condition, so we're disappointed to hear about this! Your loyalty is very important to us, so we'd like to gather more details off of your recent pack so we can get you back to the paper towel you have come to expect. Please give us a call at (800) 926-8689 when you have a moment!

Feb 15, 2023
Reviewer name: Eel23
1 out of 5 stars
1 out of 5 stars review

Surprised and disappointed

I purchased several packs of this product recently and I'm shocked by the extremely poor quality. Bounty has been my preferred paper towel brand for the last 40 years for its absorbency and high quality. This latest version is comparable to the least absorbent generic brand. Not only am I totally surprised, but I'm also now disappointed that I bought in bulk.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

The confidence of long-time users like you helps us keep going, and we're sorry to know your latest purchase has you so disappointed. We appreciate you taking the time to share what happened, and you can be sure we're alerting the Quality Team to investigate. The Bounty you know and love is still the same, but it's possible some rolled away unkempt. We'd love to help you further and report the package of towels you have. Connect with us at 1-800-926-8689, M-F, 9 am-6 pm EST, when you get a chance so we can talk!

Mar 11, 2023
Reviewer name: Gaby1226
1 out of 5 stars
1 out of 5 stars review

Why the change in texture?

I have used Bounty my entire life due to it being a high quality product. What happened suddenly? The last two packs I have purchased have been a disappointment. The towels are so rough and poor quality. It's worse than any generic brand. Why did you change the texture. I am forced to buy a different brand now.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We appreciate you being part of our Bounty family, Gaby, and so we have many quality checks to ensure you always get the best. We'd like to reassure you that we're still the paper towel you can rely on, as well as getting more information for our Quality Team, so when you have time please reach out to us at (800) 926-8689.

Mar 22, 2022
Reviewer name: Disappointed 2
2 out of 5 stars
2 out of 5 stars review

Downgraded Quality

I guess Bounty thought they could fool us with the downgraded quality of thinner, less absorbent paper towels. Nope, we noticed. Just charge us a little more for the same product we were used to, but don't downgrade quality this way. It isn't a savings if we have to use twice as many for the same purpose.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're sorry that you're feeling disappointed, and we'll be sure to pass your comments along to the rest of our team. We can assure you that Bounty goes through many quality checks to ensure that you can enjoy great strength and absorbency when using them. The last change we made to our paper towels was in February 2021, when we upgraded them so that they now trap and lock messes even faster. As well, they feature a new emboss. We'd be happy to learn more about your experience, so please give us a call at (800) 926-8689 when you have a chance.

Feb 11, 2024
Reviewer name: JoJo3
1 out of 5 stars
1 out of 5 stars review

Bounty paper towel quality had dramatically decreased

I have bought Bounty paper towels for at least the last 20 years. I found them far superior to other brands. But the last 2 packages I purchased are like paper napkins, thin, not very absorbent and fall apart easily. I will be trying other brands from now on to see if I can find a paper towel that is as good as Bounty used to be.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We appreciate your long-time loyalty and that you took the time to share your recent experience with us, Jo Jo. We apologize for this experience with our paper towel. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. We appreciate that you let us know this happened and we want to make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday.

Mar 1, 2022
Reviewer name: Messy12day
1 out of 5 stars
1 out of 5 stars review

Bounty, why? UNDO the recent changes!

In our most recent deliveries of the product, we have noticed a significant difference in the product—these are not the paper towels we know and want; it is an inferior quality. I have been a loyal Bounty customer for years, due to the superior absorption of the product and liking the simple select a size features (no prints, please!) Cheap paper towels are in a waste of money. Viva is too thick for most uses. Bounty was the perfect option. Now it feels just like the other cheap, thin options.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Your loyalty certainly means the world to us, and we're sorry to hear that you feel this way. We do value feedback such as this, and we'll be passing your comments along to the rest of our team. We can assure you that our paper towels go through many quality checks to ensure that you can enjoy great absorbency and strength with them. We did update this product in February 2021, and this was to upgrade our paper towels to trap and lock messes even faster than before. We'd be happy to learn more about your experience. When you're able, please give us a call at (800) 926-8689.

May 28, 2023
Reviewer name: LSTEW
1 out of 5 stars
1 out of 5 stars review

Quality Change

I have been using Bounty for decades. We had Bounty in my house growing up too. It was the best on the market for absorbency, softness and holding together when wet. Sometime after Covid, there was a quality change. The towels are thinner, feel cheap and scratchy and tear in half when you try to rip them on the perforated line. If I didn't know better I'd think I was using a generic grocery store brand. I didn't accidentally buy the Essentials line either. Very disappointed in Bounty. I understand wanting to keep the product affordable during an inflationary economy, but don't sacrifice quality. I'd rather pay a little more for the same good quality. After all these years of being a loyal Bounty customer, I'm now on the hunt for a new paper towel brand.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product, and we truly apologize for this experience with our paper towels. This issue does not meet our high-quality standards, and our team is implementing immediate interventions to address product quality outages and corrective actions with the highest urgency. Feedback from loyal users like you are taken seriously, and we appreciate you letting us know your rolls weren't the Bounty Towels you know and love. We want to offer you appeasement to make this right and are more than happy to review the production process for the towels you have. When you can, call us at 1-800-926-8689, M-F, 9 am to 6 pm EST.

Jul 24, 2023
Reviewer name: Iowa gal
4 out of 5 stars
4 out of 5 stars review

Please bring back the regular size

I have great difficulty finding full size sheets in my area (Iowa) let alone any thing less than the "triple" size. UGH Can't fit the roll on the dispenser just like the super mega toilet paper you have to leave on the counter until it will fit on the roller and still turn. The pandemic is over and we can shop as before - please bring back normal sizes

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597