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Customer ratings & reviews for
Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars9,418 ratings8,868 reviews
  1. 5 stars77% (7,282)
  2. 4 stars9% (828)
  3. 3 stars4% (341)
  4. 2 stars3% (322)
  5. 1 star7% (645)
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Showing 161-170 of 8,868 reviews
Dec 15, 2022
Jt23
1 out of 5 stars review

Just be honest

So disappointed with the obvious changes in bounty paper towels. No longer the same quality and not worth the price. I think they are skipping a few layers in a classic shrinkflation move. Wouldn't have purchased 2 big packages recently had I realized.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We have many quality checks to ensure you always get the absolute best, so we're sorry to hear that wasn't the case this time. We'd like to reassure you that we're still the quicker picker upper you can rely on, so when you have some time, please reach out to us at (800) 926-8689.

Mar 6, 2022
Nancy M
1 out of 5 stars review

Disappointed recently in the quality

Bounty used to be the only brand of paper towels I purchased. I purchased them because they were high quality. They were strong, absorbent, and yet soft enough if I grabbed one to blow my nose. I thought that because of COVID that they needed to make a change in the way they were produced, and continued to purchase them. They feel somewhat like sandpaper. But no longer, I've switched to a wholesale club brand and am much happier with them than I have been recently with Bounty. I was willing to even pay more, but no more.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We always expect our rolls to be your go to quicker picker upper, so your disappointment makes us sad to hear, Nancy. We're always here for you, and would love to learn more. When you have a moment, we hope you'll give us a call at 1-800-926-8689. Our team would be happy to see how we can help.

Apr 5, 2022
Marc
3 out of 5 stars review

New problems with Quality?

After reading the recent reviews here, I just cut my order in half. I want to see just how much difference there is. I always purchased Bounty because they were superior. I guess I might have to start a new comparison test? Until then I'll just put 3 stars (for my own bad experience with towels ripping diagonally). But I'll say what's on everyone's minds: BOUNTY, DON'T CHANGE WHAT HAS TRADITIONALLY BEEN THE BEST PRODUCT!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Your loyalty to Bounty is extremely appreciated, Marc, but please know we never want to leave you feeling less than impressed. Our products go through many quality checks to make sure they reach you in perfect condition, so we're sorry to hear about the perforation issues you've had with your paper towel. We'd like to learn more to share with our Quality Team and help, so please give us a call at (800) 926-8689.

Mar 1, 2022
Wet Spot
1 out of 5 stars review

What Happened?!!

I've been a loyal Bounty customer for years. It looks like they just made changes for the worse! The texture is horrible and they aren't as absorbent…they've become cheaply made and less effective. I am not one to write many reviews, but I felt the need to express my disappoint with Bounty.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're sorry that a loyal Bounty fan like you is feeling disappointed, and we'll be sure to let our team know how you feel. We can assure you that we have many quality checks in place to ensure you can enjoy the best possible results with our paper towels. The last change we made to this product was in February 2021, when we updated our paper towels to trap and lock messes even faster than before. We'd be happy to learn more about your experience and see how we can best help. When you have a chance, please give us a call at (800) 926-8689.

Jun 13, 2024
Stuckmeyer
1 out of 5 stars review

Lesser than the original product

I remember when bounty actually was absorbent. Napkins too! These past few years their softness and absorbency is a stiffer and and less efficient product. Much more like an inferior generic brand. And the cost is outrageous! What happened to your quality???

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We're sorry to hear that you feel this way. We can assure you that both our paper towels and napkins go through many quality checks to ensure that you can get the best possible results with them. We'd like to mention that our paper towels were last updated in 2023, and now deliver an improved absorbency and clothlike look and texture to enable messes to be picked up more quickly & completely. As well, we haven't made any recent changes to our napkins. We'll be sure to share your comments with the rest of our team, and we'd also like to learn more about your experience. When you have a chance, please give us a call at (800) 926-8689.

Sep 30, 2020
Skirt
1 out of 5 stars review

Unhappy

I'm very unhappy with the paper towels that I have been getting lately. You must have changed something. They are not as smooth and absorbent as they used to be. I prefer the full size towel but that is harder to find. I also like the prints the best but again, hard to find. Before draining Fried foods were easy but the towels just aren't as absorbent and the texture isn't good. I would really like my old towels back.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty

Good news, we haven't made any changes to our ingredients or formula, and assure you we're still the Quicker Picker Upper you know. While we share this with our team, please know we have many checks in place to only give you the best quality. Also, we're working hard to make all of our products available in your favorite places to shop. . We'd like to tackle this for you and see what happened to your recent purchases. When you can, please give us a call at (800) 926-8689.

Nov 21, 2021
Rk_3
1 out of 5 stars review

What happened? Now Thin and Coarse!

I have been buying Bounty for years and was willing to pay extra for it because of the quality. But the last two packages I bought were markedly different and inferior. The weave is visibly coarser, they are much thinner and more scratchy - they are like a generic. And if I'm going to get a generic paper towel, I'm not going to pay a Bounty price for it. Bring back the quality!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We can't thank you enough for being part of our Bounty family. With the many quality checks we have in place you should always get the very best from Bounty, and we're disappointed to hear that wasn't the case the past two times. We'd like to get you reassured we're still the quicker picker upper that you can count on, so when you have a little free time, please reach out to us at (800) 926-8689.

Sep 23, 2022
Losing Patience
3 out of 5 stars review

Select a Size Bounty

We use (might become 'used') a lot of paper towels and have always purchased Bounty for many reasons. We have noticed a poorer quality of paper (feel and thickness) lately but so far this has been more of a textural issue rather than an absorbency issue; however, the absorbency has been an issue at times. We have found that we can no longer cleanly rip off one sheet. The roll just spins or it rips at the 2nd or 3rd sheet. No, we have not changed our towel rack nor how we handle the rolls. We also find that the end piece is glued down so tight that when trying to start the role it always tears the top row and the next layer of paper as well. Some of the sheets splitting mid sheet rather than at the perforated spot.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Thank you for taking the time to describe your recent experience with Bounty. We're very sorry this is happening. Please know that we have many quality checks in place to ensure that your Bounty is in the best possible condition when it leaves the plant. We're sorry this instance doesn't measure up to our standards. We'd like to learn more about your experience for our Quality Team. When you get a moment, please phone us at (800) 926-8689.

Nov 12, 2022
ByeFelicia
1 out of 5 stars review

Never buying Bounty again

I was a Bounty LIFER! I had super strong brand loyalty, I only bought Bounty paper towels and hated every other brand. But you changed the formula and lost me for life. All brand loyalty is out the door. I won't be buying Bounty ever again. This is your New Coke. You messed up bad. I guess it's time to try those bougie, mail-order bamboo ones!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty

Your lifelong loyalty to Bounty means the world to us, Felicia, and we'd be very disappointed to see you go! Because of the many quality checks we have in place, we're surprised and also sorry you've had this experience with our Select-A-Size sheets. Please call us at (800) 926-8689, so we can gather a few more details and help you out.

Mar 2, 2024
debracadabra
2 out of 5 stars review

Select-a-Size perforation issues

The last SEVERAL packages I purchased of the Select-a-Size towels have consistently had quality control issues. The towels have been very difficult to tear cleanly. I will plan to purchase the regular ones in the future and cut them in half, which will be easier. Very disappointing!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

Thank you for taking the time to share your recent experience with us, Debra. A less than perfect package of Bounty should never arrive in our consumers' hands. We have a lot of processes in place to ensure the quality of Bounty, but it sounds like this one is not up to standard. We'd like to gather some information for our Quality Assurance Team and also try to make this experience up to you. Please give us a call at (800) 926-8689.