Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Member ratings & reviews for
Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars
9,536 ratings8,986 reviews
  1. 5 stars77% (7,389)
  2. 4 stars9% (837)
  3. 3 stars4% (342)
  4. 2 stars3% (323)
  5. 1 star7% (645)

Member photos

  • +757 images
Sort by |
Showing 151-160 of 8,986 reviews
Jan 17, 2022
Reviewer name: Ana 1
1 out of 5 stars
1 out of 5 stars review

They're now thinner

I'm not sure why but the bounty paper towels that I have known since I was a little girl are no longer the same quality. Just opened a pack and they are thinner and feel cheaper quality also the feel is not as soft. So upset and disappointed right now.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Ana, the last thing we want is to let a loyal fan like you down. We appreciate your many years of loyalty, so rest assured that we’re sharing how you feel about our Bounty Select-A-Size Sheets with our Quality Assurance Team. Please know that we have strict quality controls so our products are made to be durable and strong, but also designed to be biodegradable so not designed to have a long life. We’d love to hear more about your recent experience, so please feel free to give us a call at (800) 926-8689. One of our reps will be happy to assist you.

Mar 5, 2023
Reviewer name: StaceyB
1 out of 5 stars
1 out of 5 stars review

WHY DID YOU CHANGE THE PAPER TOWEL???

For 10 years ive been buying bounty because the superior quality. Well, i dont know why you did it but you changed the towel to be pretty much equal to a dollar store generic but kept the outrageous price. Yea ok bounty. Missed me with that. Im switching to a different brand. Bye.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We appreciate your 10 years with us, Stacey. Your satisfaction means the most to us, so we test to ensure you get the best. We'd like to reassure you that Bounty is still the quicker picker upper you can rely on, as well as getting more information for our Quality Team, so when you have a minute please reach out to us at (800) 926-8689.

Aug 2, 2023
Reviewer name: Really Disappointed
1 out of 5 stars
1 out of 5 stars review

False Advertising

Finding full size sheets locally are impossible anymore. What was wrong with the original ones other than increasing profits? Since P&G are doing the select-a-size for the same money, there should be twice the sheets on a roll. To avoid false advertisement, the double, triple, and mega rolls should be exactly what it says, double the sheets, triple the sheets, or whatever for the mega. Adding a few more sheets , no where near 2x, 3x, 4x, the single roll amount, to each size does not make them double, triple, or mega rolls. This is very sad and I now have to find a new Brand of full sheet paper towels. By the way this also affects the way I no long value the other Proctor & Gamble products we used to use. Also I did not check the Quality and Value ratings below, because you can not determine the value or quality of something you "CAN NOT" Buy.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We are really sorry to hear you're having trouble finding your favorite Bounty full sized sheets at retailers near you. Full sized sheets are still a part of our line-up, and we'd really like to help you locate a pack to keep you pick up all those messes and cleaning needs quicker. Just click on the "Buy Now" button above and enter in your location to see retailers in your area that you can purchase this version from. We'd also be more than happy to help via phone. Just give us a call at 1(800) 926-8689.

Mar 1, 2024
Reviewer name: Sunnyskys
2 out of 5 stars
2 out of 5 stars review

Poor quality thinner and thinner

I have been loyal to many P&G brands Bounty has been a staple for years however I just purchased two rolls and am seriously for the cost going to search other brands for store brands. They are thinner than ever the sheets do not hold up or pick up spills or water even moisture yet the price continues to increase? Seriously this corporation has made billions in profits at least keep the quality the same!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We really appreciate your loyalty and that you took the time to share your feedback with us. We apologize for this experience with our paper towel. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. Regarding the prices of our paper products, they are based on multiple factors. We work to keep the prices as low as possible while still delivering the exceptional quality our consumers expect from Bounty to clean up even the toughest messes. We appreciate that you shared this and we want to try to make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday.

Mar 2, 2024
Reviewer name: debracadabra
2 out of 5 stars
2 out of 5 stars review

Select-a-Size perforation issues

The last SEVERAL packages I purchased of the Select-a-Size towels have consistently had quality control issues. The towels have been very difficult to tear cleanly. I will plan to purchase the regular ones in the future and cut them in half, which will be easier. Very disappointing!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

Thank you for taking the time to share your recent experience with us, Debra. A less than perfect package of Bounty should never arrive in our consumers' hands. We have a lot of processes in place to ensure the quality of Bounty, but it sounds like this one is not up to standard. We'd like to gather some information for our Quality Assurance Team and also try to make this experience up to you. Please give us a call at (800) 926-8689.

Dec 31, 2023
Reviewer name: P2023
1 out of 5 stars
1 out of 5 stars review

“New” Bounty Paper Towels

LeeLee74 wrote exactly as I feel. I've used Bounty forever. Love the select a size. I frequently tear it in half for little water clean ups, to use as a napkin, use as a kleenex. It no longer tears in half. A small triangular useless piece tears off. It is no longer soft. I have no idea if it's more absorbing. If I have a big spill, I'll use a cloth towel. These towels no longer qualify as a usable paper towel for me.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

Thank you for taking the time to share your feedback. We apologize for this experience with our paper towel. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. We appreciate that you let us know this happened and we want to make this right. Please contact us at 1-800-926-8689 from 9AM-6PM EST Monday-Friday.

May 27, 2023
Reviewer name: mnm51
1 out of 5 stars
1 out of 5 stars review

Big changes

Since Covid, there's been a marked change in the quality of these paper towels. They're thinner and rougher. Quality also seems to depend on where you buy them. After a lifetime of being a loyal customer, I will switch to another brand. Very disappointing!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

We're just as disappointed to learn your towels were impacted, and we'd like a chance to help with this. First, please know that our team is aware of a quality issue, and this issue does not meet our high-quality standards. We're implementing immediate interventions to address product quality outages and are implementing corrective actions with the highest urgency. Feedback from longtime users like you is very valuable and something we take seriously, and we appreciate you letting us know your towels weren't up to par. We want to offer you appeasement to make this right and review the product details so we can improve. When you have a moment, call us at 1-800-926-8689, M-F, 9 am to 6 pm EST.

Jun 16, 2022
Reviewer name: asus489
1 out of 5 stars
1 out of 5 stars review

Something changed, not good

I have been buying these for several years. They worked great, were relatively tough, absorbed liquids well. It appears that at some point in the last couple months they changed the design. They are worse now. They feel like a flimsy cheap brand. They don't hold up as well and they don't absorb as well. What happened?

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We have many quality checks to ensure you always get the best, so we're sorry to hear that wasn't your experience this time. We'd like to reassure you that we're still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.

Sep 16, 2022
Reviewer name: NEK123
1 out of 5 stars
1 out of 5 stars review

Enough Already

Why can't you guys be totally transparent and list every roll type and amount of sheets they contain on your website? Regular roll, family roll, double roll, triple roll, double plus roll, giant roll, mega roll, and now something called a forever roll. Also, select-a-size and quick size. Did I leave one out? This is utterly ridiculous and deliberately confusing for the consumer. I shouldn't have to visit a store and stare at packaging for hours to figure out the best value for me. I have been a loyal customer and used your paper towels for at least 30 years. I am now done. I'll be switching to another brand that is more transparent to its consumers.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Please know, your happiness and satisfaction is very important to us; we're truly sorry for your frustration, as this isn't something we'd ever want for our consumers. We'll be sure to pass your message along to our Marketing Team; they'll review your message and take it into consideration for the future. It's our sincere hope you'll give us a call, any Monday through Friday, from 9 AM to 6 PM, EST. Dial 1 (800) 926-8689; we'd like to talk with you about your long-time loyalty and show you how much we appreciate your trust.

Dec 31, 2021
Reviewer name: Deab 17
1 out of 5 stars
1 out of 5 stars review

Paper towels have changed

Not the pattern or embossing - I'm talking about the quality and absorbency. Bounty used to be the best. Long time customer like so many others here- but will be looking for something else. These are no better than the store brands at a premium price. Disappointed!!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We can't begin to thank you enough for your long time loyalty! We have many quality checks to ensure you get your paper towels in the highest possible condition, so we're disappointed to hear that wasn't the case this time. We'd like to reassure you that we're still the quicker picker upper that you've come to love, so when you have a minute, please reach out to us at (800) 777-8337