I have been ordering tems from Walmart for quite some time I am older and it is so hard for me to get bulky items home I order all my large items and also heavy ones and they are delivered within 2 days I feel that this a great service I will continue to use this service

Bounty was one of the few brands our household *never* compromised on, even during soaring inflation costs. It's also the brand I brought to my workplace—a public library—for the most delicate to messy cleaning tasks. While my commitment to the product—despite the price—has remained unwavering, the company appears to have fallen for gimmicks and inferior materials. The “web-like” texture is scratchy, stiff, and not as absorbent as its classic weave, and the sheets are thinner and do not hold up as they have in the past. This is the first time I have ever researched a standard “household supply” to post a review, and I do so to let other consumers know that, “Yes; something has changed about that terrific roll of Bounty you used to reach for,” and “No; you're not alone in your experience.” Procter & Gamble…do better. Fix this. Sometimes newer is just newer…and you've messed with a classic.

Your full sheet paper towels in the larger packs have been hard to find. I finally was able to buy them and have to agree with a previous review on what happened to the quality of the item. It is no longer as soft or as absorbent. I'm really disappointed! What happened to your manufacturing process and quality control?

Take a look at the headlines that forced Smart Balance to go back to their original formula. They thought we wouldn't notice that water was the first ingredient. What did Bounty do? It now has that Dollar General paper towel feel to it. The half sheets stay curled up. They feel like plastic was added or some other addition. Not as soft. Please go back to what it was. Do your executives use the product? They would know right away.

I recently got a new pack of Bounty paper towels. They used to hold up great while scrubbing tough sticky messes on the countertop. Now they feel cheap, like a bargain brand, and tear easily. Real disappointment from a former lifelong Bounty buyer. No longer!

I've recently bought Bounty paper towels as I have done for many years the new way it is being made is awful I'm not sure why or who decided to change it but it's terrible I will be changing my paper towels to something soft like Bounty use to be. Very unhappy of the new design.

I have been using Bounty paper towels for as long as I can remember. I am about 6 rolls into a club pack of the "improved" Trap & Lock towels. They are not good. They are thinner and course. They don't feel as absorbent. They don't tear as nicely as the legacy "Quicker Picker Upper" towels. This is the first time I am considering trying a new brand. Even through the pandemic, I scoured for Bounty. Please bring back my favorite paper towels!

The new bounty is worse than new coke, crystal pepsi, movie pass, and pepsi blue rolled all into one. This product change is terrible. They smell. They are more useless than the brown flat public school sand paper that was passed off as paper towels. I have always used bounty until today. I am literally setting these things on fire and switching to Viva today. I will be searching for a new quality product not made by Procter & Gamble.

Some time during this pandemic year, Bounty quality (when I could find it on the shelves in NYC area) has gotten so poor that I won't buy it again until I can be assured it is back to normal. It makes no sense to pay premium prices for a product that is almost unrecognizable now. The texture is hard and harsh (not even close to the soft feel I am used to), it is thin, absorbency is much reduced. One clear indicator of a change in manufacture is that the embossing pattern is different than before, and the newer embossing also varies,. Also, some tubes are soft and easily squashed. And some rolls seem to leave a strange white residue on hands or fabric, particularly when the double layers separate. A month or or two ago I called the Bounty support number at P&G and the support person seemed to be totally unaware of the hundreds (certainly more like thousands) of complaints about recent Bounty quality decline out there online. If P&G does not care enough about their Q&A, brand quality, and reputation to keep up with comments and complaints out there, and take complaints seriously, they should be ashamed. Those that care enough to complain speak for many hundreds or thousands more that don't take the time to write or call. We want our old, dependable, comfortable, helpful Bounty back (*not* speaking about B Essentials). Btw, if these issues are related to pandemic or other manufacturing, supply, materials problems, we out here will understand that, but we want the issues acknowledged, explained, and a timeline for return to normalcy. Just don't tell us we don't know our own, real experiences with your product. We know the changes we see, feel, experience are real. Don't insult us by insisting nothing has changed. We know, see, feel that it has.

In our most recent deliveries of the product, we have noticed a significant difference in the product—these are not the paper towels we know and want; it is an inferior quality. I have been a loyal Bounty customer for years, due to the superior absorption of the product and liking the simple select a size features (no prints, please!) Cheap paper towels are in a waste of money. Viva is too thick for most uses. Bounty was the perfect option. Now it feels just like the other cheap, thin options.