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Customer ratings & reviews for
Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars9,418 ratings8,868 reviews
  1. 5 stars77% (7,282)
  2. 4 stars9% (828)
  3. 3 stars4% (341)
  4. 2 stars3% (322)
  5. 1 star7% (645)
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Showing 141-150 of 8,868 reviews
Apr 5, 2012
cookie11991
5 out of 5 stars review

great service

I have been ordering tems from Walmart for quite some time I am older and it is so hard for me to get bulky items home I order all my large items and also heavy ones and they are delivered within 2 days I feel that this a great service I will continue to use this service

Review from walmart.com
Helpful?1RJ0K3ZKFQ203700045597
Sep 12, 2022
BookGirl22
1 out of 5 stars review

Sometimes Newer is Just Newer (…and Not Better)

Bounty was one of the few brands our household *never* compromised on, even during soaring inflation costs. It's also the brand I brought to my workplace—a public library—for the most delicate to messy cleaning tasks. While my commitment to the product—despite the price—has remained unwavering, the company appears to have fallen for gimmicks and inferior materials. The “web-like” texture is scratchy, stiff, and not as absorbent as its classic weave, and the sheets are thinner and do not hold up as they have in the past. This is the first time I have ever researched a standard “household supply” to post a review, and I do so to let other consumers know that, “Yes; something has changed about that terrific roll of Bounty you used to reach for,” and “No; you're not alone in your experience.” Procter & Gamble…do better. Fix this. Sometimes newer is just newer…and you've messed with a classic.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Your trust and faith in Bounty is truly humbling, and we're sad you believe we've let you down. Please know, the upgrades we've recently brought into our towels aren't meant to be what you've described, so we're a bit confused on what you're receiving, versus what we expect. It's truly our hope you'll give us a call, at 1 (800) 926-8689, and share more about your pack. We're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST. Call when you're able, and just like a good love story, get ready to fall back in love with Bounty once again.

Dec 13, 2021
LBCZ
1 out of 5 stars review

What happened!

Your full sheet paper towels in the larger packs have been hard to find. I finally was able to buy them and have to agree with a previous review on what happened to the quality of the item. It is no longer as soft or as absorbent. I'm really disappointed! What happened to your manufacturing process and quality control?

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We want to assure you that we have many quality checks to ensure you get the very best each time, so we're disappointed to hear about your experience. We'd like to look into this, so when you have a chance, please reach out to us at (800) 926-8689.

Nov 24, 2022
RMS2022
1 out of 5 stars review

Skimpflation at its finest

Take a look at the headlines that forced Smart Balance to go back to their original formula. They thought we wouldn't notice that water was the first ingredient. What did Bounty do? It now has that Dollar General paper towel feel to it. The half sheets stay curled up. They feel like plastic was added or some other addition. Not as soft. Please go back to what it was. Do your executives use the product? They would know right away.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Thank you for taking the time to reach out to us about our Bounty Paper Towels. We appreciate your feedback and will make certain to let our teams know how you feel. It may help to know that we improved our towels to allow them to grab hold of and pick up messes even quicker. If you have questions or if we can help you further, give us a call at (800) 926-8689.

Apr 16, 2022
Luke
1 out of 5 stars review

Thinner and tear easily; it wasn't broke why fix it?

I recently got a new pack of Bounty paper towels. They used to hold up great while scrubbing tough sticky messes on the countertop. Now they feel cheap, like a bargain brand, and tear easily. Real disappointment from a former lifelong Bounty buyer. No longer!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Every sheet should hold up to the Bounty standard, Luke. We're sorry to hear you had this experience, and we'd love the chance to make this right for you. Please give us a call at (800) 926-8689, and our team will be happy to help!

Feb 24, 2023
Pattieb
1 out of 5 stars review

New design

I've recently bought Bounty paper towels as I have done for many years the new way it is being made is awful I'm not sure why or who decided to change it but it's terrible I will be changing my paper towels to something soft like Bounty use to be. Very unhappy of the new design.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We can't thank you enough for your years of loyalty, Patti. We have a variety of quality checks to ensure you get the best, so we're sorry to hear that wasn't the case here. We'd like to get more information to help, as well as share your experience with our Quality Team, so when you have a minute, please reach out to us at (800) 926-8689.

Apr 19, 2022
Marion
2 out of 5 stars review

Trap & Lock?...Not...

I have been using Bounty paper towels for as long as I can remember. I am about 6 rolls into a club pack of the "improved" Trap & Lock towels. They are not good. They are thinner and course. They don't feel as absorbent. They don't tear as nicely as the legacy "Quicker Picker Upper" towels. This is the first time I am considering trying a new brand. Even through the pandemic, I scoured for Bounty. Please bring back my favorite paper towels!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're sorry to hear that a loyal Bounty fan like you feels this way, Marion. We'd expect our paper towels to reach you in the best possible condition, since they do go through many quality checks. We're always looking to bring you the latest innovations, which is why we did upgrade our paper towels in February 2021. They've been upgraded to trap + lock messes even faster than before, and feature a new emboss. We do value your feedback, and we'll be sure to pass your comments along to the rest of our team. We'd also be happy to learn more, so please give us a call at (800) 926-8689 when you have a chance.

Mar 2, 2023
Goodbye Forever Bounty
1 out of 5 stars review

Worse than prison towels

The new bounty is worse than new coke, crystal pepsi, movie pass, and pepsi blue rolled all into one. This product change is terrible. They smell. They are more useless than the brown flat public school sand paper that was passed off as paper towels. I have always used bounty until today. I am literally setting these things on fire and switching to Viva today. I will be searching for a new quality product not made by Procter & Gamble.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

Your satisfaction means the most to us, so we're sorry to hear you didn't have the experience we expect from the many quality checks we have in place. We'd like to reassure you that Bounty is still the quicker picker upper you can rely on, as well as get more information for our Quality Team, so when you have time please reach out to us at (800) 926-8689.

Apr 27, 2021
djhnyc
2 out of 5 stars review

Bounty quality severely reduced over the past year

Some time during this pandemic year, Bounty quality (when I could find it on the shelves in NYC area) has gotten so poor that I won't buy it again until I can be assured it is back to normal. It makes no sense to pay premium prices for a product that is almost unrecognizable now. The texture is hard and harsh (not even close to the soft feel I am used to), it is thin, absorbency is much reduced. One clear indicator of a change in manufacture is that the embossing pattern is different than before, and the newer embossing also varies,. Also, some tubes are soft and easily squashed. And some rolls seem to leave a strange white residue on hands or fabric, particularly when the double layers separate. A month or or two ago I called the Bounty support number at P&G and the support person seemed to be totally unaware of the hundreds (certainly more like thousands) of complaints about recent Bounty quality decline out there online. If P&G does not care enough about their Q&A, brand quality, and reputation to keep up with comments and complaints out there, and take complaints seriously, they should be ashamed. Those that care enough to complain speak for many hundreds or thousands more that don't take the time to write or call. We want our old, dependable, comfortable, helpful Bounty back (*not* speaking about B Essentials). Btw, if these issues are related to pandemic or other manufacturing, supply, materials problems, we out here will understand that, but we want the issues acknowledged, explained, and a timeline for return to normalcy. Just don't tell us we don't know our own, real experiences with your product. We know the changes we see, feel, experience are real. Don't insult us by insisting nothing has changed. We know, see, feel that it has.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Mar 1, 2022
Messy12day
1 out of 5 stars review

Bounty, why? UNDO the recent changes!

In our most recent deliveries of the product, we have noticed a significant difference in the product—these are not the paper towels we know and want; it is an inferior quality. I have been a loyal Bounty customer for years, due to the superior absorption of the product and liking the simple select a size features (no prints, please!) Cheap paper towels are in a waste of money. Viva is too thick for most uses. Bounty was the perfect option. Now it feels just like the other cheap, thin options.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Your loyalty certainly means the world to us, and we're sorry to hear that you feel this way. We do value feedback such as this, and we'll be passing your comments along to the rest of our team. We can assure you that our paper towels go through many quality checks to ensure that you can enjoy great absorbency and strength with them. We did update this product in February 2021, and this was to upgrade our paper towels to trap and lock messes even faster than before. We'd be happy to learn more about your experience. When you're able, please give us a call at (800) 926-8689.