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Customer ratings & reviews for
Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars9,418 ratings8,868 reviews
  1. 5 stars77% (7,282)
  2. 4 stars9% (828)
  3. 3 stars4% (341)
  4. 2 stars3% (322)
  5. 1 star7% (645)
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Showing 131-140 of 8,868 reviews
Feb 15, 2023
Eel23
1 out of 5 stars review

Surprised and disappointed

I purchased several packs of this product recently and I'm shocked by the extremely poor quality. Bounty has been my preferred paper towel brand for the last 40 years for its absorbency and high quality. This latest version is comparable to the least absorbent generic brand. Not only am I totally surprised, but I'm also now disappointed that I bought in bulk.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

The confidence of long-time users like you helps us keep going, and we're sorry to know your latest purchase has you so disappointed. We appreciate you taking the time to share what happened, and you can be sure we're alerting the Quality Team to investigate. The Bounty you know and love is still the same, but it's possible some rolled away unkempt. We'd love to help you further and report the package of towels you have. Connect with us at 1-800-926-8689, M-F, 9 am-6 pm EST, when you get a chance so we can talk!

Mar 24, 2024
MeL65cornMeal
5 out of 5 stars review

Bounty Paper Towels

I bought a whole new package in bulk. Consumers get very excited 😆 about how absorbing the “Quicker Picker Upper” brand of Bounty Paper Towels cleans smart disheartening small spills of water 💦, juices, & other ways similar messy food(-crumbs; dead insects, & just about any kind of uses). Thank you Bounty Paper Products. A loyal customer in the DFW area of Northwestern Texas

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Oct 14, 2022
Catherine
1 out of 5 stars review

Less Absorbent. Flimsier.

I've been a loyal Bounty user for over 20 years. Recently I noticed that they are less absorbent. They're thinner and rougher. They cost more but perform less. I used to spray 2 squirts of cleaner and use a half sheet to wipe the counter and the towel just got damp. Now, the towel gets soaked from the same 2 squirts of cleaner and it begins to shred apart if I continue to wipe another area, something I used to be able to do. Instead, now I have to use 2-3 times what I used to use in order to complete the same task. These paper towels are no longer of value to me, they're not worth buying again. I'm disappointed that Bounty would cheapen their product like this - AND! - charge more money for it. I will not be buying Bounty Paper Towels any more.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We can't begin to thank you enough for your over 20 years of loyalty, Catherine. Your satisfaction means the most to us, so we make sure to have a number of quality checks to ensure you always get the best. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have some time, please reach out to us at (800) 926-8689.

Feb 14, 2022
Pam01
1 out of 5 stars review

Not sure what y'all did, but undo it.

Honestly I thought it was me... I've never bought the "prints" so when they were horrible I thought it was just the prints, but after the other reviews I know it is all your products. I've never used any other paper towel, but I'm going to now. What happened???

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

With the many quality checks we have in place you should always get the best from Bounty, and we're disappointed to hear that wasn't the case with your experience. We'd like to assure you that Bounty is still the quicker picker upper you can count on, so when you have some time, please reach out to us at (800) 926-8689.

Apr 4, 2023
Fancy
1 out of 5 stars review

Afraid to make a purchase

After reading so many negative reviews, I have decided to purchase another brand. I am changing so I don't get stuck with 16 rolls of disappointment. Why on earth would Bounty change the best towel offered to a cheaper version?? Apparently Bounty has taken the best and decided to be like the rest. Such a shame! Instead of all the automated responses, how about addressing what created the change.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

It's disheartening to lose a loyal consumer like you, Fancy, and we appreciate you sharing your honest feedback. We try our best to ensure each sheet is of the Bounty Quality you love and trust by performing many tests and quality checks during manufacturing, and we're sorry some rolled away that makes you feel this way. Our Bounty Towels were upgraded to deliver an improved absorbency and clothlike look and texture to enable messes to be picked up more quickly & completely, and we'll have the team look into this issue to determine what went wrong. Hearing from longtime users like you mean a lot and helps us to identify and fix these errors, so we'd love an opportunity to make this right. Please call us at 1-800-926-8689, M-F, 9 am to 6 pm EST, so we can review the Bounty Towels you purchased.

Sep 23, 2022
Losing Patience
3 out of 5 stars review

Select a Size Bounty

We use (might become 'used') a lot of paper towels and have always purchased Bounty for many reasons. We have noticed a poorer quality of paper (feel and thickness) lately but so far this has been more of a textural issue rather than an absorbency issue; however, the absorbency has been an issue at times. We have found that we can no longer cleanly rip off one sheet. The roll just spins or it rips at the 2nd or 3rd sheet. No, we have not changed our towel rack nor how we handle the rolls. We also find that the end piece is glued down so tight that when trying to start the role it always tears the top row and the next layer of paper as well. Some of the sheets splitting mid sheet rather than at the perforated spot.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Thank you for taking the time to describe your recent experience with Bounty. We're very sorry this is happening. Please know that we have many quality checks in place to ensure that your Bounty is in the best possible condition when it leaves the plant. We're sorry this instance doesn't measure up to our standards. We'd like to learn more about your experience for our Quality Team. When you get a moment, please phone us at (800) 926-8689.

Jul 10, 2022
Denvermango
3 out of 5 stars review

Why change!

I have been using Bounty paper towels ever since they first appeared. Why the change? The paper is thicker, not as absorbent, never tears off cleanly unless I use two hands and even then, often tears off crookedly at the bottom. I used to use them wet with detergent to clean countertops, then wring out and rinse. Also used to clean eyeglasses. No more with new thicker and cheaper feeling towels. I am looking for an alternate - after all these years! Sadly disappointed!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're sorry to hear that a loyal Bounty fan like you is feeling disappointed. We do have strict quality controls in place to ensure our paper towels reach you in the best possible condition, and we'll be sure to pass your comments along to the rest of our team. The last change we made to our paper towels took place in 2021, when we introduced a new emboss and updated them so that they now trap and lock messes faster. We'd like to look into this further for you, so please give us a call at (800) 926-8689 when you're able.

Oct 19, 2023
KennethRay
1 out of 5 stars review

Forever Roll

I want to know why they're discontinuing the forever roll! We loved it and had many friends ask where we got it. I just hate it's gone. I hope another company will pick up the forever roll! I do like the quality of the bounty paper towel but I give one star because I hate what they're doing.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

Thank you so much for sharing your love of the Forever Roll, Kenneth, and know that it is a tough decision when we discontinue something. We are excited to test new ideas and sell new products to you when we have them. While we have discontinued the Bounty Forever Roll for now, we have launched the Bounty Mega Roll which is another great option for a long-lasting roll. We’ll share with our team that you’d like to see it return, and you’re welcome to call us at (800) 926-8689 for any other feedback.

Jun 1, 2022
LJKoester
1 out of 5 stars review

Why did Bounty change?

I have always bought Bounty Select A Size, but they feel so different now - thinner, rougher, and they don't tear as easily. There is nothing on the label to indicate a change in the paper towels, so I had no idea they'd be different! Please bring back the old formula or at least explain why they're different. Thanks!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We appreciate your great loyalty, LJ, and we're sorry to hear that this has been your experience. We have strict quality controls in place to ensure that our paper towels reach you in the best possible condition, and we'll be sure to pass your comments along to the rest of our team. We're always looking to bring you the innovations, which is why we occasionally upgrade our products. In February 2021, we introduced a new emboss, and our paper towels can now trap and lock messes even faster than before. We'd be happy to learn more, so please give us a call at (800) 926-8689 when you have a chance.

Dec 17, 2022
eljay
2 out of 5 stars review

Out with the New, back to the Old...PLEASE!

Procter & Gamble, you just don't seem to get it. What we're all talking about here is NOT a quality CONTROL issue; it's an issue of REDUCED quality in the post-September 2022 Bounty paper towels, and a higher price for an inferior product. I've been using BPTs for over half a century because of their consistently high quality. Sadly, I've had no choice but to join the ranks of the "defectors" seeking a better product at a better price point. Gotta give you credit, though, for publishing all these negative comments.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

Our goal is to ensure you always get the quicker picker upper, so we're sorry to hear this. When you have a little time, please reach out to us at (800) 926-8689, so we can get more information to help, as well as for our Quality Team.