I was a Bounty LIFER! I had super strong brand loyalty, I only bought Bounty paper towels and hated every other brand. But you changed the formula and lost me for life. All brand loyalty is out the door. I won't be buying Bounty ever again. This is your New Coke. You messed up bad. I guess it's time to try those bougie, mail-order bamboo ones!

I have been ordering tems from Walmart for quite some time I am older and it is so hard for me to get bulky items home I order all my large items and also heavy ones and they are delivered within 2 days I feel that this a great service I will continue to use this service

I'm surprised so few people have not pointed out how nasty these paper towels smell when wet. They smell like old wet books. They never used to do this. Whatever change you made in your process has lost you a brand-loyal customer. Can't even dry a counter or fry hands with these anymore without them smelling like wet paper. Forget using them to wrap up a frozen burrito when microwaved, unless you want your burrito to taste like a wet book.

We have been using only Bounty paper towels in our house and for our business for over 30 years and BAM - a change that is terrible. Why Bounty? PLEASE listen to your loyal customers. We don't like the new Bounty towels. We prefer full sheets, but adapted to select a size when that was all we could find when the pandemic hit

I've been using Bounty over 20 years, they were the best. These new Bounty paper towels are horrible! I've used store brand paper towels more sturdy than this new product. If you're going to use inferior materials, you need to lower your price to match the quality! What a disappointment!

I bought my usual large package and found that these towels are more like bargain brands and not what I expected. I noticed many others have seen the same problem. I really think it is not a quality control issue, but a poor decision to change your product. After using this product for many years, I am switching to a higher quality product.

Why did you change your paper towels, Bounty? As so many others have said, they are rough and thin and don't tear as easily. I have used Bounty forever but I'm not going to keep paying for the Bounty name if I am not going to get the Bounty quality I am used to getting. I can pay less for some other brand and get these kind of inferior paper towels. Did you all focus group test this change before you did it? Surely you knew your loyal customers would notice this change and not be happy. I hope you are noticing now that we aren't going to stick around if you don't bring back the old Bounty we know and love.

I've always preferred Bounty paper towels because they seem more absorbent than most others. (I hear they use more paper. OK.) However, recently we are finding them difficult to tear off the roll. We always buy select-a-size and I think the perforations changed at some point so that they are much harder to tear cleanly. I'm hoping this is temporary.

I am so disappointed that Bounty Paper Towels are no better than a cheap store brand now. They used to be the premier paper towel and I've been a loyal consumer for many decades. I will now explore other options as not only is there inflation evident with the product, there is shrinkflation, as well. It frustrates me to not be able to tear a select size piece of paper towel from the roll in one piece and the partial piece that is in my hand is thin and not as absorbent as in the past. Pity.

BOUNTY is just the best. It feels softer, and more absorbent than any paper towel on the market. It's just a GREAT PRODUCT! I'm probably older than 99% of all those reading this comment. I probably used the very first paper towels, and have probably used every brand along the way. I don't believe all the other brands of towels come close to being as good as BOUNTY! Thanks so much.