Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Member ratings & reviews for
Bounty Paper Towels, White, 12 Rolls = 30 Regular Rolls
4.5 out of 5 stars
stars
9,536 ratings8,986 reviews
  1. 5 stars77% (7,389)
  2. 4 stars9% (837)
  3. 3 stars4% (342)
  4. 2 stars3% (323)
  5. 1 star7% (645)

Member photos

  • +757 images
Sort by |
Showing 121-130 of 8,986 reviews
Apr 5, 2022
Reviewer name: Marc
3 out of 5 stars
3 out of 5 stars review

New problems with Quality?

After reading the recent reviews here, I just cut my order in half. I want to see just how much difference there is. I always purchased Bounty because they were superior. I guess I might have to start a new comparison test? Until then I'll just put 3 stars (for my own bad experience with towels ripping diagonally). But I'll say what's on everyone's minds: BOUNTY, DON'T CHANGE WHAT HAS TRADITIONALLY BEEN THE BEST PRODUCT!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

Your loyalty to Bounty is extremely appreciated, Marc, but please know we never want to leave you feeling less than impressed. Our products go through many quality checks to make sure they reach you in perfect condition, so we're sorry to hear about the perforation issues you've had with your paper towel. We'd like to learn more to share with our Quality Team and help, so please give us a call at (800) 926-8689.

Jan 10, 2023
Reviewer name: Hope4Change
1 out of 5 stars
1 out of 5 stars review

Please, please go back

I've been using Bounty paper towels for 35 years and beyond upset with the recent change in quality standards. Have always been happy to pay more for Bounty until now. It's just not worth it anymore and will be switching to another brand that's just as effective (or ineffective). So sad and hoping P&G returns to the previous product quality levels.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Braun Team

Thank you for your review. We're very sorry to hear your recent Bounty purchases haven't met your expectations. Our products are thoroughly tested for quality, so please be assured that this isn't what we would expect. We have not made any recent changes to the formula or ingredients of our paper towels, so we always appreciate feedback from our loyal customers like you. We'll be sure to pass your experience along to our team. If you can give us a call at (800) 926-8689, we would like to learn more and see how we can help!

Jan 29, 2023
Reviewer name: BringBackBounty
1 out of 5 stars
1 out of 5 stars review

The New Coke of Paper Towels

You can give me all the data you want on how absorbent these new towels are, we touch these with our hands, dry our hands, etc. The feeling of these new towels are horrible. Let's hope that like Coca-Cola, that the folks at Proctor and Gamble realize this was a bad decision and bring back “Bounty Classic”. The folks in R&D and Marketing should get a big black eye over this one.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're sorry to hear you're unhappy with our paper towel change, but we truly appreciate you taking the time to share your feedback. Your comments are taken very seriously, and we assure you they will be passed onto the rest of our team. Please don't hesitate to give us a call at (800) 926-8689 if there's anything else we can do for you. We're always more than happy to help.

Feb 16, 2024
Reviewer name: Michael83
1 out of 5 stars
1 out of 5 stars review

Bounty Forever Rolls

It was a mistake on Bounty's part for discontinuing their Bounty Forever Rolls. They need to bring these Bounty Forever Rolls back. I know that there were other customers other than myself who purchased these. They should also bring back the Bounty Paper Towels with Dawn Dish Detergent.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

Thank you for taking the time to share your feedback with us, Michael. We're glad that you enjoyed the Forever Roll and are sorry for any disappointment with it being discontinued. As a company, it’s always a hard decision to stop making what may be a beloved product. Please know decisions to start or stop making products are based on consumer demand, so feedback like yours is extremely valuable. Be assured we're sharing your comments with the rest of our team. In the meantime, Bounty has other exciting offerings including our recently rolled out Bounty Mega Roll that has four regular rolls in one! This roll size will also fit well on the Forever Roll holder if you still have it around. Thank you again or sharing your feedback and please feel free to give us a call at (888) 616-2974.

Jul 10, 2022
Reviewer name: Denvermango
3 out of 5 stars
3 out of 5 stars review

Why change!

I have been using Bounty paper towels ever since they first appeared. Why the change? The paper is thicker, not as absorbent, never tears off cleanly unless I use two hands and even then, often tears off crookedly at the bottom. I used to use them wet with detergent to clean countertops, then wring out and rinse. Also used to clean eyeglasses. No more with new thicker and cheaper feeling towels. I am looking for an alternate - after all these years! Sadly disappointed!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We're sorry to hear that a loyal Bounty fan like you is feeling disappointed. We do have strict quality controls in place to ensure our paper towels reach you in the best possible condition, and we'll be sure to pass your comments along to the rest of our team. The last change we made to our paper towels took place in 2021, when we introduced a new emboss and updated them so that they now trap and lock messes faster. We'd like to look into this further for you, so please give us a call at (800) 926-8689 when you're able.

Mar 27, 2024
Reviewer name: Mike D
4 out of 5 stars
4 out of 5 stars review

Select-A-Size Sheets Could Go One Step Further

Always buy the select a size to save the environment by using less. P&G could do better by halving the 1/2 sheets by installing a horizonal crease along the 1/2 sheets. Many times, I only use a quarter of a sheet and I'm sure other people do the same thing. Why not go one step further and do more for the environment? I'll continue to use the towels in quarters, as needed, but it seems like an outstanding PR coup for P&G and the environment.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
Jan 23, 2022
Reviewer name: Cldn1120
1 out of 5 stars
1 out of 5 stars review

Terrible change!

I recently opened a new package and was shocked over the change. When did this happen??? Certainly not Feb 2021 as other posts say since all I use is Bounty and they have been fine until now. They are now rough and not as thick. I have used Bounty my entire life as other brands were like this. Ugh now what am I going to be able to use. These are just terrible. Bring back what they were like all of the other customers have said!! Thank you.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty Team

We appreciate your lifetime loyalty to Bounty, and want to assure you that we have many quality checks to ensure you always get the very best. We'd like to reassure you that Bounty is still the quicker picker upper you can rely on, so when you have a chance, please reach out to us at (800) 926-8689.

Jun 1, 2022
Reviewer name: LJKoester
1 out of 5 stars
1 out of 5 stars review

Why did Bounty change?

I have always bought Bounty Select A Size, but they feel so different now - thinner, rougher, and they don't tear as easily. There is nothing on the label to indicate a change in the paper towels, so I had no idea they'd be different! Please bring back the old formula or at least explain why they're different. Thanks!

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from The Bounty Team

We appreciate your great loyalty, LJ, and we're sorry to hear that this has been your experience. We have strict quality controls in place to ensure that our paper towels reach you in the best possible condition, and we'll be sure to pass your comments along to the rest of our team. We're always looking to bring you the innovations, which is why we occasionally upgrade our products. In February 2021, we introduced a new emboss, and our paper towels can now trap and lock messes even faster than before. We'd be happy to learn more, so please give us a call at (800) 926-8689 when you have a chance.

Jun 4, 2023
Reviewer name: Healthcare field
1 out of 5 stars
1 out of 5 stars review

Highly disappointed

I bought two cases of the select a size 2.5 rolls, as I usually do and I am so disappointed with the quality of the product. They feel like a very cheap brand and the 2 ply comes apart when I dry my hands and they tear apart as well. I depended on Bounty to be better but it seems they are going the way of other big businesses and don't care about their customers or their product. Very, very disappointed.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Customer Care

Thank you for contacting us. We apologize for this experience with our paper towel. Our Bounty team is aware of a quality issue that may be impacting your recent experience with our product. This issue does not meet our high-quality standards and our Bounty team is implementing immediate interventions to address product quality outages. We are taking your feedback seriously and are implementing corrective actions with the highest urgency. We appreciate that you let us know this happened and we want to offer you appeasement to make this right. Please contact us at 1-800-926-8689 from 9AM-6PM Monday-Friday

Oct 29, 2022
Reviewer name: Ann0805
1 out of 5 stars
1 out of 5 stars review

Terrible rework of a core brand

What happened to Bounty paper towels? These are thin, scratchy and feel like a generic/cheap brand (at a branded price point). Bought my usual 12 pack and now stuck with these cheap towels. I will be seeking a new brand unless P&G returns to the quality formulation of the past.

Review from bountytowels.com
Helpful?1RJ0K3ZKFQ203700045597
reply from Bounty

Thanks for leaving your review, Ann. Bounty towels go through multiple quality checks at the manufacturing plant, so we're surprised and sorry to learn that your recent Select-A-Size purchase didn't measure up to our Quicker Picker Upper standards. So we can gather additional details for our Quality Assurance Team and help you, would you mind giving us a call at (800) 926-8689?