We're very sorry to learn about this, jkfla, and thanks for leaving your review to let us know. Please be assured, we put our products through multiple quality tests to certify that they work perfectly for you. We'd like to learn a little more about this bottle and your experience using the trigger to share with our team, so when you have some free time, give us a call at (800) 725-3296.

We are sorry you are having this experience. Although Dawn Free & Clear has a light scent, it is free of dyes. We appreciate your feedback and will share your interest in a fragrance-free version with the Dawn team. Please know that your health and safety are very important to us, and we thoroughly test our products to ensure they are safe when used as directed. If you have any questions or if we can help you further with this, please feel free to give us a call at (800) 725-3296.

We're sorry a loyal Dawn fan like you had this experience, and we'll be sure to share this with the rest of our team. While our Dawn Platinum Powerwash Dish Spray isn't intended to have an off-odor, it can smell differently when mixed with certain foods. Your satisfaction means the world to us, so please give us a call at (800) 725-3296 when you have a moment. We'd be happy to look into this further and see how we can best help!

Mary, we're sure you're doing everything right. But let's run through the steps. Dawn Platinum Powerwash Dish Spray is designed to deliver fast cleaning on baked-on grease. To achieve best results, be sure to scrape all chunks of food and grease from cookware before applying the spray. Then just spray. (Let set if you wish) Wipe and then Rinse. Spray. Wipe. Rinse. Give us a call at (800) 725-3296 if you have any questions or if we can help further.

We're sorry that a loyal Dawn fan like you had this experience, and we hope that you're feeling better. Since safety is at the heart of all we do, we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. As well, we'd expect you to enjoy sparkling dishes with ease when using our Dawn Platinum Powerwash Dish Spray. To get the best results, we suggest only adding water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. If you're washing heavily soiled dishes, we recommend letting the spray foam suds sit for 3-4 minutes before wiping and rinsing. We'd like to gather some more details, so please give us a call at (800) 725-3296 when you have a moment.

We always expect our Dawn Platinum Powerwash Dish Spray to easily, and effectively, clean even the most stubborn dishes. Just spray your soiled dishes, pots, and pans, and wipe away residue with a damp cloth. If your dishes are heavily soiled, or larger than average, you may need to use more than one spray, and it helps to let the foam sit on stubborn grime, so that it works through the mess with less elbow grease. We're always here, and always happy to assist with any questions or concerns. Give us a call at 1 (800) 725-3296, we're answering calls from 9 AM to 6 PM, EST, Mondays through Fridays.

We're very sorry you don't like the scent of our Dawn Powerwash. We have four different scents in our Powerwash line; Fresh, Apple, Citrus, and our Free & Clear has a a light pear scent. We'd like to help you with your product. When you get a moment, give us a call at (800) 725-3296.