We're terribly sorry you experienced an allergic reaction and had to go to the ER, Sandy. We hope you're completely recovered now! Know that consumer safety is our number one priority and all Dawn products get rigorously tested to ensure their safety when used properly. So it goes without saying, but please discontinue any future use of this Powerwash spray. Because we'd like to give your feedback the attention it deserves, kindly call us as soon as you can at (800) 725-3296.

Thank you for sharing your experience with our Dawn Platinum Powerwash. We want you to know we have many checks in place to ensure that our products deliver the results you expect, so we appreciate you reaching out about this. So we can gather some info for our Quality Team, and provide assistance, please give us a call at 1-800-214-8734.

We wouldn't expect Dawn to impart the of the product taste into food. However, if the soap isn't completely rinsed off, or if the dishes have become porous, it's possible. We'd like to learn more about your experience and help with this, so please give us a call at (800) 725-3296 once you have a free moment.

We're sorry your Dawn Powerwash isn't working after changing the refill. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Remove the sprayer from the empty bottle by turning it counterclockwise to release. Then, remove and discard the disposable cap from the refill bottle. Place the sprayer on a full refill bottle and give ¼ turn clockwise to secure. Most importantly, ensure the dip tube and trigger are aligned. So we can help you further, please call us at (800) 725-3296 from 9 AM to 6 PM EST Monday through Friday.

We're disappointed to hear the Powerwash isn't your favorite, but happy to hear you enjoy the original Dawn! We'd love to help you get the most of out any Dawn you use, so when you have a minute, please reach out to us at (800) 725-3296.