We're sorry you're disappointed with how Dawn Powerwash worked. Dawn Dish Spray is designed to deliver fast cleaning on baked-on grease. To achieve the best results, be sure to scrape all chunks of food and grease from cookware before applying the spray. It's also formulated with a combination of ingredients optimized to provide rapid cleaning on tough greasy messes. It performs best when sprayed directly on soiled dishes, before adding water. Water is only needed for the final step, just spray, wipe & rinse. Your satisfaction is very important to us, and we’d like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.