We're sorry to hear this, since we can assure you that a lot of thought goes into the design of our products. As well, we do have many quality checks in place. Your satisfaction means the world to us, and we'd be happy to look into this further for you! When you have a chance, please give us a call at (800) 725-3296.

Thanks for sharing your experience with your apple-scented Dawn Platinum Powerwash Dish Spray. Your safety and comfort are our top priorities, and we want to assure you that a temporary tickle in their nose or throat when spraying Dawn Dish Spray can happen, but it's not a health concern. To avoid this experience, use the dish spray in a well-ventilated area, away from your face. Another tip we can share is to give our Dawn Free & Clear with Light Pear scent a try. It may be the perfect option for you. Speaking of the trigger concerns you've had, be sure the yellow circle, made between the nozzle and top of the spray, is visible. The yellow circle must be lined up exactly in order for the trigger to spray easily. If the yellow circle is off, even by a little bit, it can permanently damage the trigger. Once damaged, the trigger may continue to bend even when lining up the circle. We'd be happy to talk further with you about this, call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 725-3296.

We're very sorry that your shirt faded where you applied Dawn Powerwash Dish Spray, Ak87. Dawn Powerwash Dish Spray can be used to pretreat stains on laundry, however, we do recomment that you first perform a spot test with a small amount of Dawn/Gain Dish Spray in a small, inconspicuous area, such as an inside hem, to make sure that the material will not be damaged. We appreciate your reaching out, and will pass along your report to our Dawn Team. We'd like to gather more information to help you with this, and ask that you give our team a call at 1-800-725-3296 from 9AM — 6PM EST Monday – Friday.